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Tom Boland Ford, Inc.
Hannibal, MO
143 Reviews
TOM BOLAND FORD IS A FAMILY OWNED BUSINESS THAT OFFERS CUSTOMERS A FULLY TRANSPARENT BUYING EXPERIENCE. WE DO NOT TELL YOU WE ARE GIVING YOU A GOOD DEAL, WE PROVE IT WITH REAL DEAL PRICE COMPARISSON. WE ALSO US TRADE IN MARKETPLACE TO GET A THIRD PARTY VALUE FOR YOUR TRADE IN. IF YOU READ OUR REVIEWS YOU WILL FIND THAT OUR CUSTOMERS COME FROM ALL OVER THE COUNTRY AND ARE SELDOM DISAPPOINTED IN THE VEHICLES THEY COME FROM MILES AWAY TO PURCHASE BECAUSE OUR PRICING IS SO COMPETIVE. WE ARE GRATEFUL TO OUR CUSTOMERS AND TREAT EVERYONE LIKE WE WOULD WANT TO BE TREATED. WE ARE THE BURGER KING OF CAR DEALERS, YOU CAN HAVE IT YOUR WAY, WE DO BUSINESS THEY WAY YOU WANT TO DO IT. THANKS FOR LOOKING
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 143 reviews
January 28, 2012
I found the dealership to be well informed about the products and were helpful in making my purchase as hassle free as possible. The salespeople, the sales manager and the financial department were all products and were helpful in making my purchase as hassle free as possible. The salespeople, the sales manager and the financial department were all first rate. I am pleased with the lack of sales pressure and the friendly atmosphere that makes the purchase of a new vehicle so pleasant. This is a great dealership and they deserve recognition for their fine service. More
by Fr. Paul M. Hartley
Employees Worked With
Brandon Perkins Robert Gilbreath, Brandon Perkins
January 22, 2012
We bought this vechile sight un-seen over the internet. Everything was perfect! Living some 700+ miles away, ended up not being a problem. Arrived to find the dealership well organized,clean and well stock Everything was perfect! Living some 700+ miles away, ended up not being a problem. Arrived to find the dealership well organized,clean and well stocked. Our sales person was friendly and concerned about the sale and our satifaction. Well worth the 12+ hour drive to get there(actually 17+ due to Chicago snow storm) but drive home was fun in our new F 250. Price was the big factor,as it should be, and we'll look @ this dealer again when we need. No problems or issues yet, we'll see if any pop up and how they are handled. All excellent for now! Thanks for a great buying experience! More
by dlsudol
Employees Worked With
Darin Huston
January 19, 2012
We drove 2 hours to Tom Boland Ford because they had the best price on the vehicle we wanted to buy. The staff was friendly and the car was waiting out front when we arrived. Before we left, we asked for th best price on the vehicle we wanted to buy. The staff was friendly and the car was waiting out front when we arrived. Before we left, we asked for the 2nd key and they said they'd look for it and mail it to us as soon as they found it. Everything seemed to be going great until we got in the car to drive home. We didn't realize they had given us the MyKey instead of the Admin key, thus we couldn't drive over 80 mph or turn the stereo up over 40%. They had our car on the lot for several months, so they had to have known we were using the MyKey instead of the admin key. It’s frustrating that they didn’t catch this. The sales person we worked with was nice, but didn't necessarily go out of his way to make sure we had what we needed. We had to take the car to a Ford dealership in town and have them make an admin key and reset the keyless entry. Tom Boland covered the cost, however, we were without a car for a day, and with an infant who has to be dropped off at the sitter and 2 working parents, that was a big inconvenience. Their prices are great, but I'm not so sure about their customer service or attention to detail. More
by akrae
Employees Worked With
Brandon
