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Tom Boland Ford, Inc.

Hannibal, MO

4.8
143 Reviews
TOM BOLAND FORD IS A FAMILY OWNED BUSINESS THAT OFFERS CUSTOMERS A FULLY TRANSPARENT BUYING EXPERIENCE. WE DO NOT TELL YOU WE ARE GIVING YOU A GOOD DEAL, WE PROVE IT WITH REAL DEAL PRICE COMPARISSON. WE ALSO US TRADE IN MARKETPLACE TO GET A THIRD PARTY VALUE FOR YOUR TRADE IN. IF YOU READ OUR REVIEWS YOU WILL FIND THAT OUR CUSTOMERS COME FROM ALL OVER THE COUNTRY AND ARE SELDOM DISAPPOINTED IN THE VEHICLES THEY COME FROM MILES AWAY TO PURCHASE BECAUSE OUR PRICING IS SO COMPETIVE. WE ARE GRATEFUL TO OUR CUSTOMERS AND TREAT EVERYONE LIKE WE WOULD WANT TO BE TREATED. WE ARE THE BURGER KING OF CAR DEALERS, YOU CAN HAVE IT YOUR WAY, WE DO BUSINESS THEY WAY YOU WANT TO DO IT. THANKS FOR LOOKING
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9699 MO-168

Hannibal, MO

63401

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Showing 143 reviews

December 04, 2024

I was very satisfied with my interaction with the service department, especially the service manager. I will be happy to continue servicing my vehicle there More

by revtop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your great feedback! We're so glad to hear you had a positive experience with our service department, especially with our service manager. We truly appreciate your trust in us and look forward to continuing to take care of your vehicle in the future!

November 19, 2024

These guys are great! Always nice, professional, and they do amazing work. I can rest assured that my vehicle is well taken care of. More

by Rebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braxton, I cannot remember his name but the other guy working at the desk was great also
Nov 19, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the fantastic review! We're so glad to hear that you're always happy with the service and that you trust us to take care of your vehicle. It's our goal to provide top-notch, professional service, and we're thrilled that we've met your expectations. We appreciate your loyalty and look forward to continuing to take care of your vehicle in the future!

November 07, 2024

Fast curious service. Great technician with ability to explain what is being done. Will always return for service More

by helloosmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the great feedback! We're so glad you had a fast, courteous experience and that our technician was able to clearly explain the work being done. We look forward to serving you again in the future!

November 02, 2024

Great experience. Scott is very knowledgeable. Not pushy. Listens to what I am looking for. More

by jamain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your great review! We're glad to hear that Scott provided a knowledgeable and attentive experience without any pressure. It’s important to us that our customers feel heard and supported. We appreciate your feedback and look forward to seeing you again!

October 25, 2024

Different than any dealership I have ever dealt with. Mike Wisdom and Eric Welsh could sell ice to an Eskimo. Two good guys to work with. Will pass the word More

by pbowen2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wisdom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Welsh
Oct 28, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the fantastic review! We're so glad to hear that Mike and Eric made your experience special. Their dedication and expertise truly set us apart, and it’s wonderful to know you felt that. We appreciate your willingness to spread the word and look forward to welcoming you back anytime!

October 24, 2024

Excellent service! Top notch ! I can’t wait to recommend Tom Boland and Scotty Houser to others! More

by cramm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your awesome feedback! We're thrilled to hear you had such a great experience with Scotty. We appreciate your willingness to recommend us and can’t wait to assist you and your friends in the future!

October 23, 2024

I made an appointment and everything was done very quickly. Inspections were explained to me and left in a timely manner. More

by beckysteinmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Oct 28, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your great review! We're glad to hear that your appointment went smoothly and that everything was explained clearly. Timeliness and communication are important to us, and we’re happy to know we met your expectations. We look forward to seeing you again!

October 10, 2024

Very frictionless, expedient transaction on a cash deal with this dealer. Bought car online with Kirk Hess - had excellent communication, response and follow up to the delivery of the vehicle. Highly recom More

by scott thomas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kirk Hess, Justin Boland
Oct 14, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that your transaction was frictionless and that Kirk provided excellent communication throughout the process. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new car!

October 09, 2024

They do a great job and they check everything out and make sure it’s in good condition. More

by monludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure but I got an oil change
Oct 14, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your kind words! We’re glad to hear that you’re satisfied with the thoroughness of our service. Ensuring everything is in top condition for our customers is a priority for us. We appreciate your support and look forward to seeing you again!

September 13, 2024

QUICKLANE DID A GREAT JOB GETTING MY CAR IN AND SERVICED, IT WAS QUICK AND EASY, More

by bhaynes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
QUICKLANE
Sep 16, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the fantastic feedback! We're delighted to hear that your experience with Quick Lane was quick and easy. Our team always strives to provide efficient and hassle-free service, so it’s great to know we hit the mark. If you need anything else or have any more questions, feel free to reach out. Thanks for choosing us!

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