Tom Bell Chevrolet

SHAME ON YOU TOM BELL CHEVROLET!!! My elderly mother went in for what was suppose to be a routine oil change and ended up spending $154 dollars. Do you mean to tell me you charged her o My elderly mother went in for what was suppose to be a routine oil change and ended up spending $154 dollars. Do you mean to tell me you charged her over $100 dollars for an "inspection" to tell her something that most likely would have been told to her anyway because besides being an auto dealer you are a repair shop in business to make money? GOD BLESS THE INTERNET AND WEBSITES LIKE YELP that give us a voice to speak out against these types of dealings. SHAME ON YOU TOM BELL CHEVROLET!!! More

Not happy I bought a 2015 Traverse for what I felt was a fair price. I specified I wanted to use Alta Vista Credit Union for finance and was told no problem. In I bought a 2015 Traverse for what I felt was a fair price. I specified I wanted to use Alta Vista Credit Union for finance and was told no problem. In a matter of a few days I got a notice from One Way that my finance with them was approved. I called One Way who told me to call the dealer. I spoke with the same finance manager who told me he'd take care of it but never did. He flat out lied initially saying Alta Vista denied me but I spoke to them and Alta Vista said an application was never sent to them. I have a long term relationship with Alta Vista and know getting financed there was not a problem. Additionally Tom Bell did not pay off my trade timely and an auto payment was deducted from my account on a vehicle I no longer owned. When I called Tom Bell finance I was told I would get a refund from my old finance company in about 6 weeks. However, after insisting Tom Bell did reimburse me the same day. I made my first service appointment and it took 5 phone calls to get an appointment. Was continually placed on hold but no one ever came back. After taking my car in for service I waited about an hour for a shuttle to take me home and over 2 hours to pick me up after being told one was on the way. Multiple calls were not returned and when I finally got to the dealership not one person said anything anout the confusion. Honestly, I dont think they gave a xxxx. I've bought 11 cars there over the years but never again. More

The best customer service I have ever received PERIOD! I am so impressed with the customer service I received from Tom Bell Chevrolet of Redlands, CA. So much so I purchased not one but two cars in the sa I am so impressed with the customer service I received from Tom Bell Chevrolet of Redlands, CA. So much so I purchased not one but two cars in the same week. My sales person was Ms Isela Camacho. Even when I thought I had a major misunderstanding on one of cars I was to purchase. Ms Camacho went out of her way to resolve the misunderstanding. It is a good feeling when you feel you have found a good car dealership. To find a great dealer and an outstanding sales person like Ms Camacho is an out and out blessing. Thank you Ms Camacho! Thank you for everything. Ron Rodriguez/Ontario, Ca. More

This is by far the worst place to ever go. Not only did they lie about what the deals were but they also sold us a crappy car that has fallen apart 5 times since we got it four months ago they lie about what the deals were but they also sold us a crappy car that has fallen apart 5 times since we got it four months ago More

This last Saturday we went to Tom Bell Toyota and were This last Saturday we went to Tom Bell Toyota and were greeted by a very friendly saleswoman by the name of Janet Budde. What a truly awesome agent This last Saturday we went to Tom Bell Toyota and were greeted by a very friendly saleswoman by the name of Janet Budde. What a truly awesome agent she was! She was very knowledgeable about the various cars and answered all of our questions. She was very patient when were trying to decide on the color we wanted! We were very pleased with all of the staff. Dallas was also a very nice young man who was very friendly and professional. We were also impressed with the financial woman who we worked with - Janelle Hall. Janelle knew her stuff! She explained all of our options and did not try to pressure us into anything which was very relaxing. Our experience was enhanced when the next day I went down for the special drawing for an I Pad. Our name was drawn! Thank you so much! I have a small business and I really needed one of these! Thank you so much for everything and we love the car! We will certainly recommend your dealership and our agent! Sincerely, Cindy and Everett Kooiman More

The whole experience from start to finish was GREAT!! Sales , sales manager, finance manager, all top notch, helpful and more then willing to deal!! By the time we left we felt like we were part of the f Sales , sales manager, finance manager, all top notch, helpful and more then willing to deal!! By the time we left we felt like we were part of the family! We have bought a bunch of cars and trucks over the years and I would rate our experience at Tom Bell as the best! THE BEST!! TOTALLY SATISFIED!! More

Great auto shopping experience. Salesman really went out of his way to answer all questions and ensure that I knew everything that I needed to know before I purchased my Camaro. Finance dept was also very h of his way to answer all questions and ensure that I knew everything that I needed to know before I purchased my Camaro. Finance dept was also very helpful and friendly. The shopping exeperience at Tom Bell was above and beyond what I had expected. More

I have purchased my last 5 cars there and have continued to have my service done there. Dee has always done what is needed for me and has never oversold me on my service. She as well as the rest of the supp to have my service done there. Dee has always done what is needed for me and has never oversold me on my service. She as well as the rest of the support staff at Tom Bell know me by name and always have a smile when I come in. They go above and beyond what is necessary EVERYTIME I come in. More

I HAVE DEALT FAVORABLY FOR MANY YEARS, AND MANY NEW I HAVE DEALT FAVORABLY FOR MANY YEARS, AND MANY NEW VEHICLES WITH THE PEOPLE AT TOM BELL CHEVROLET.THEY HAVE ALWAYS BEEN VERY PROFESSIONAL AND HELPFU I HAVE DEALT FAVORABLY FOR MANY YEARS, AND MANY NEW VEHICLES WITH THE PEOPLE AT TOM BELL CHEVROLET.THEY HAVE ALWAYS BEEN VERY PROFESSIONAL AND HELPFUL IN PURCHASING FROM THEM.I PLAN TO CONTINUE TO BUY FROM THEM. W.N.McCORMICK More

I went in to have a defective speaker replaced on my 2009 Corvette. It was done in less than 3 hours and was covered by warranty. I was quite satisfied with the work and the service personnel. Corvette. It was done in less than 3 hours and was covered by warranty. I was quite satisfied with the work and the service personnel. More