
Tom Bell Chevrolet
Redlands, CA

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My car broke down and was towed to the nearest Chevy dealer, this being Tom Bell. My business has always gone to Crest Chevrolet aka Diamond Chevrolet even though it’s farther from my home than Tom Bell dealer, this being Tom Bell. My business has always gone to Crest Chevrolet aka Diamond Chevrolet even though it’s farther from my home than Tom Bell. I was pleasantly helped by Dan who methodically explained their process. His customer service skills were delightful and appreciated by me as I wasn’t comfortable being at a different dealership. My car was left and Dan made sure to communicate via text messaging what my cost would be prior to the repairs being made. As promised my vehicle was repaired by the next day and Dan had everything ready for me when I arrived for pick up. Thank you to Dan for your speedy service! Greatly appreciated and I will try Tom Bell again in the future. 😃 More
Awesome service! Wouldn’t take my vehicle elsewhere! Definitely recommend to anyone who wants straight and honest service. This is my third time getting general maintenance and I’ve always had a great e Definitely recommend to anyone who wants straight and honest service. This is my third time getting general maintenance and I’ve always had a great experience More
Needed a speaker replaced in my 2014 Corvette. Solomon in parts did an excellent job and took time to look at the car to be sure we ordered the right one. It came in quicker than expected. Josh set up th in parts did an excellent job and took time to look at the car to be sure we ordered the right one. It came in quicker than expected. Josh set up the paperwork when the part was ordered. Speaker was installed quickly. Smooth transaction. Perfect job! Mark More
Amazing service experience. Daniel did an amazing job answering all my questions and going over the diagnostics report. It’s always a fast prompt service. answering all my questions and going over the diagnostics report. It’s always a fast prompt service. More
Alfred was very knowledgeable, very kind and very professional. I would recommend using him to my friends and family in the future. He is an asset to your company. professional. I would recommend using him to my friends and family in the future. He is an asset to your company. More
Overall satisfactory I took my car in on a Friday. It could not be serviced until Monday as the needed service tech was gone. Service provided me a ride to my home. No one I took my car in on a Friday. It could not be serviced until Monday as the needed service tech was gone. Service provided me a ride to my home. No one called me on Monday for an update or to say my car was ready. I called Tuesday morning and was told what was needed to service the car and gave my OK. I was told my car would be ready to pick up in the afternoon and I would be contacted. No one called by 3:30 so I called again. I was told the car was ready. I needed a ride so Lyft was ordered for me. My car was washed and ready to go when I arrived. More
Great service Daniel took care of everything for me and they even gave my truck a complimentary wash!!! I would definitely recommend this dealer to anyone!!! they even gave my truck a complimentary wash!!! I would definitely recommend this dealer to anyone!!! More
Great service and inspection. Fast fix for my suburban. Jan was able to check for recalls on my vehicle and service needs. Gave me great advice and was very knowledgeable. Jan was able to check for recalls on my vehicle and service needs. Gave me great advice and was very knowledgeable. More
We came in knowing exactly what we wanted, but needed a few weeks to make our purchase. Jessica didn't pressure us at all for a sale, just offered information and advice. Pete helped us trade a Tom Bell t few weeks to make our purchase. Jessica didn't pressure us at all for a sale, just offered information and advice. Pete helped us trade a Tom Bell truck for the color truck we wanted from another dealer. Excellent service and we are very pleased with our purchase! Thank you Tom Bell! More