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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

September 05, 2020

We knew what we wanted when we got there (thanks to Covid for teaching us to web browse before going anywhere). We test drove the Frostbite Charger and fell in love! No issues with anyone there! 10/10 would More

by cakeulove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Jeremy Addis, Cameron Jones
Sep 08, 2020 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

September 05, 2020

Awesome.. very smooth.. friendly..honest and very informative salesman.. would definitely use him again in the future also send family and friends this way.. thanks for the new van!! More

by jecarpenter03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Kill
Sep 08, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

September 05, 2020

Andy was excellent, he was very straightforward with us and had us in a new vehicle in under 2 hours. Smoothest car buying experience I have ever had. Will definitely come back. More

by amandahemmerly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Kill
Sep 08, 2020 -

Tom Ahl Family of Dealerships responded

Thanks for the stellar review! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

September 04, 2020

Great experience! This is the 4th vehicle we have bought here and plan on returning for future car needs. Always friendly and no pressure. Everything was explained well. More

by jpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Jeff Skelly, Jeremy Addis
Sep 04, 2020 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

September 04, 2020

I just purchased a beautiful 2017 Jeep Grand Cherokee Summit. Scott Trgilio went above and beyond to accomodate my needs. He is very knowledgeable and willing to do whatever is necessary to help me with More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trigilio
Sep 08, 2020 -

Tom Ahl Family of Dealerships responded

Congratulations on your 2017 Jeep Grand Cherokee Summit! We greatly appreciate you taking the time and effort to leave such a positive review! We can’t wait to continue being your home for any and all of your automotive needs!

September 03, 2020

I am a repeat customer and was met with the utmost respect and professionalism as I have always gotten at Tom Ahl. Randy is polite, not pushy, and very kind and professional. Thank you so much. I am s More

by aprilkindle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Randy Mason
Sep 03, 2020 -

Tom Ahl Family of Dealerships responded

That is so incredible to hear! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

September 03, 2020

Rick was immensely helpful and friendly. He answered every question I had and walked me through purchasing my vehicle remotely. He was in regular contact with me throughout the process, even checking b More

by cjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Thomas
Sep 04, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for this wonderful review! We are so glad to hear that Rick was able to answer all of your questions and help you purchase your new vehicle remotely! We look forward to working with you again in the future!

September 02, 2020

Great employees and communication about what needs to be done. One thing that does need change is the express oil change. I tried several times to get my car serviced and they told me it would take an hou More

by MMCCAFFERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst, Marlon White
Sep 08, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for taking the time to share your feedback about our Express Oil Change with us. We genuinely value the input of all our customers, as it allows us to thoroughly evaluate our operations. Please know all of your observations have been well noted and will be shared accordingly with our team. Thank you again, and we hope to have a future opportunity to welcome you back again soon.

September 01, 2020

He spent all day on a Saturday to help me pick out the perfect truck I couldn’t have done it without him he was a huge help More

by Ashtonsalyers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Kill
Sep 01, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for sharing your kind words with us! We are proud to be able to help you pick out the perfect truck! We hope to see you again in the future!

September 01, 2020

Andy helped me with paint repair and is helping me get some body work done. He was incredibly helpful and informative. It is relieving to know I don’t have to figure this stuff out by myself. More

by jkwillkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Kill
Sep 01, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this incredible review with us! We are so thrilled to hear that Andy is helping you out and taking care of all of your needs!

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