Back

Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

Directions

By Type

Showing 3,665 reviews

September 11, 2020

I just moved to the area so I am new to this dealership. Gene at Tom Ahl exceeded all expectations . This was the easiest car buying experience I have ever had. Gene went above and beyond to make sure we go More

by Hmcpeek92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker, Ashley Hughes
Sep 14, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role as your go-to dealership.

September 10, 2020

Great job on trailer hitch. Factory look and function. Loved the fact that it all is seamless...thanks to all for their hard work YES More

by koesterg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cochensparger, Amanda Vorst
Sep 11, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for this fantastic review! We are so happy to hear that your experience with us was a great one! We look forward to seeing you again in the future!

September 09, 2020

My wife and I are very grateful for the amazing hospitality and service we received.Chris wasn't trying to pressure us or rush us into anything,Kelly was very helpful getting us through the paper w More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindi Ahl, Kelly Bowersock, Chris Miller
Sep 10, 2020 -

Tom Ahl Family of Dealerships responded

We always love bringing our customers the kind of service and level of care that they deserve, Thomas! We take pride in crafting that personal relationship with you to bring you the automotive answers you need. We look forward to seeing you again in the future!

September 08, 2020

Friendliest staff and best prices anywhere! Thanks for making my first car buying experience easy and fast. Randy Mason and Tom Ahl are the best! More

by Bryce Manson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Randy Mason, Wade Wright
Sep 09, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for sharing this incredible review with us! We are so happy to hear that your first car buying experience was a great one! We appreciate you visiting us and we look forward to seeing you again in the future!

September 08, 2020

Great buying experience at Tom Ahl. Jeff Skelly is awesome and was very helpful during the whole car buying experience. I will be buying my next vehicle from Tom Ahl. More

by Kane
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Mindi Ahl, Kelly Bowersock
Sep 09, 2020 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us, Kane! We truly appreciate your business and look forward to your next visit!

September 07, 2020

Twice now we have left my town and country van with them when we were on vacation, told them what was wrong. They had it fixed and ready to go within days and we had our vehicle back when we arrived back h More

by BRYANNAMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon White
Sep 08, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

September 07, 2020

My appointment was on 8/17/20 for oil change and warranty work. Service work was fine, however the tech person did not record next due date for service and warranty work was not completed because part had to More

by ACORFMAN
Recommend Dealer
Yes
Employees Worked With
Tyler Mason
Sep 09, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your feedback with us. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We have passed your feedback along to our General Manager Vince Downing. He would greatly appreciate it if you contacted him at 419-230-8705 so that he can make things right by you! Thank you again for your feedback and we look forward to providing you with the top-notch service you deserve in the future.

September 07, 2020

This rating is based on the errant pricing I received when I scheduled my appointment online. It quoted a price that was half of the actual cost of the service I had scheduled. While the associate who More

by LOUTENNANT11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Sep 09, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your feedback with us. We genuinely value the input of all our customers, as it allows us to thoroughly evaluate our operations. Please know your observations concerning the pricing discrepancy have been well noted and will be shared accordingly with our team. Thank you again, and we hope to have a future opportunity to provide you with the top-notch experience you deserve.

September 06, 2020

Dave is the best! This is the third Jeep we have purchased from him since we have lived in Lima. It has always been an enjoyable experience at Tom Ahl. Tom himself is always present and friendly. He More

by meredithj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Woolf, Jeremy Addis
Sep 08, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role as your go-to dealership.

September 05, 2020

The people at the dealership are nice enough but all I have to say is here we go again!!! Shortly after I bought the car the engine developed a misfire. The Elantra was in the shop at least 10 times, twic More

by odenwellerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Booms
Sep 09, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for taking the time to share your experience. We are so sorry to hear about your concerns. Your safety and satisfaction are our top priorities. We would like to discuss your experience further, so if you would be willing, please contact our General Manager Vince Downing at 419-230-8705. We hope to speak with you soon!

Sep 10, 2020 -

odenwellerg responded

Well I have tried to call Vince each of the last 2 days and he doesn’t answer and his mailbox is full so I can’t leave a message. The car has misfired 5 times since the spark plugs were changed last week.

...
79
...