Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tom Ahl Family of Dealerships
Lima, OH
3,665 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,665 reviews
September 14, 2020
Jeff and the entire Tom Ahl family were warm and welcoming. Made my car buying experience easy and fun! Highly recommend!! Excited to be apart of the Tom Ahl family myself! welcoming. Made my car buying experience easy and fun! Highly recommend!! Excited to be apart of the Tom Ahl family myself! More
by leandrawil
Employees Worked With
Jeremy Addis, Jeff Skelly
September 14, 2020
Minimal work done, went fine. Usually work with Adam Booms who was on vacation. The other people were friendly. Adam is always excellent getting us set up and serviced and taken care of. Booms who was on vacation. The other people were friendly. Adam is always excellent getting us set up and serviced and taken care of. More
by rhermon
Verified CustomerEmployees Worked With
Dale Moore, Paige Davis
September 12, 2020
Great dealership. Friendly staff. Made the process easy! Gene did a wonderful job! They had exactly what I want in stock and answered all my questions Gene did a wonderful job! They had exactly what I want in stock and answered all my questions More
by taylorrenea1989
Employees Worked With
Gene Siefker, Jeremy Addis
September 12, 2020
Everything went smoothly. We didn’t have to haggle too much, as we knew what we were looking for and how much we were willing to pay. The dealership was slightly pushy with the extra warranties, but all d much, as we knew what we were looking for and how much we were willing to pay. The dealership was slightly pushy with the extra warranties, but all dealerships tend to be. Last thing- they said we had a full charge and a full tank of gas when we picked it up, but it actually had zero charge, so I had to charge it as soon as I got home. More
by Karla
Employees Worked With
Randy Mason
September 12, 2020
Gene Siefker was very helpful in helping us find the right vehicle for us. He was very knowledgeable and polite during the whole sales pitch. right vehicle for us. He was very knowledgeable and polite during the whole sales pitch. More
by Nick Miller
Employees Worked With
Gene Siefker
September 12, 2020
I want to give a big thanks to Tom Ahl Family Dealerships, Jeff Skelly, and Ted Kill for getting me back on the road with a beautiful vehicle! Dealerships, Jeff Skelly, and Ted Kill for getting me back on the road with a beautiful vehicle! More
by keshaun12
Employees Worked With
Jeff Skelly, Ted Kill
September 11, 2020
Took my truck in on July 22 to have work done on it 3 weeks later went to pick it up spent 2400 and was doing the same thing I dropped it off for it has been almost 6 weeks and no word on my truck normal weeks later went to pick it up spent 2400 and was doing the same thing I dropped it off for it has been almost 6 weeks and no word on my truck normally they do a good job this time I think they dropped the ball More
by hugheslewis
Employees Worked With
Tyler Mason
September 11, 2020
Wonderful transaction from start to finish. I am grateful and love my new SUV. I will only visit Tom Ahl for my automobile needs. Ted Kill even stayed after closing to ensure I knew how to operate grateful and love my new SUV. I will only visit Tom Ahl for my automobile needs. Ted Kill even stayed after closing to ensure I knew how to operate everything on my SUV. More
by Trisha
Employees Worked With
Tom Ahl, Scott Jackson, Ted Kill
September 11, 2020
Jeff made it really easy to buy the car with our busy schedules. He was very quick to respond to my many emails and then all the paperwork was ready for us when we showed up! schedules. He was very quick to respond to my many emails and then all the paperwork was ready for us when we showed up! More
by Austin Bower
Employees Worked With
Jeff Skelly, Dustin Dye, Rachael Rex
September 11, 2020
I love the dealership in general. My dislike what the salesperson Terry Hensley. He lied to me about my usual sales person Randy Mason receiving partial commission due to him being out on vacation. I pur salesperson Terry Hensley. He lied to me about my usual sales person Randy Mason receiving partial commission due to him being out on vacation. I purchased a Nissan and was not told Tom Ahl could not service this vehicle. Reineke service department is horrible and would never have wanted my vehicle to go there. 6 days after my purchase, I noticed a jerking in the initial take off. The Tork converter was shot. My vehicle was sent to Reineke And was there for a month to get this repaired! Hence the reason I dislike dealing with Reineke. Vince Downing gave me a loner after 3 weeks being without. He was nice and I appreciate him. My fear is future service on my Murano. I would have bought a diff vehicle if I knew I had to deal with Reineke! More
by lisa.ashafa
Employees Worked With
Vince Downing, Randy Mason, Terry Hensley, JoAnn Pequignot, Bill Suever, Amanda Vorst, Marlon White, Tyler Mason
