Tom Ahl Family of Dealerships
Lima, OH
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We truly appreciate our sales representative. DW. A month to get service was a bit much. But, it’s ok. $90 an hour is high for this area. They honored our extended warranty with no issues. The ne DW. A month to get service was a bit much. But, it’s ok. $90 an hour is high for this area. They honored our extended warranty with no issues. The new OEM thermostat was faulty and had to be replaced same day. Not the dealership fault. A follow up phone call to my Representative was handled immediately. Kudos to (DW). I have been with this dealer for 43 years. More
I had such a great experience working with Jaden at Tom Ahl! I came in looking looking for a small SUV but wasn't really sure what I wanted. Jaden did great showing me all the options and helping me naviga Ahl! I came in looking looking for a small SUV but wasn't really sure what I wanted. Jaden did great showing me all the options and helping me navigate and find the best one for me. I felt like I had her running all over the place but she never made me feel like I was causing her any trouble. Very pleased with the whole experience! More
Great dealership ! I went in for an oil change and tire rotation . They checked my tires an told me they didn’t need rotate yet. So I saved money . Most places would ha I went in for an oil change and tire rotation . They checked my tires an told me they didn’t need rotate yet. So I saved money . Most places would have just did it and charged me for something that didn’t need to be done. Estimated time 1 hour and was done in 20 minutes . Great ! Thanks ! More
This is our second purchase with this company and the sales part was great but do not expect great service after. Have only had my vehicle 30 days already having issues and was told they could not servic sales part was great but do not expect great service after. Have only had my vehicle 30 days already having issues and was told they could not service it until the end of the month. Spoke to service manager who then scheduled us with another dealer a week sooner. So apparently they will sell you a vehicle but they do not provide great service after. Very disappointed that they could not be bothered to fix my vehicle promptly since I have only had a month! More
Very professional and personal. Recently purchased car and was greeted and treated like a King. Sales person, Danielle, went out of her way to show me several cars that would be Recently purchased car and was greeted and treated like a King. Sales person, Danielle, went out of her way to show me several cars that would be in my price range and finally found the one my wife liked. Danielle is a very valuable ASSET to the Tom Ahl Family of Dealerships. Would highly recommend this Salesperson and Dealership. More