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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

May 05, 2023

Tom Ahl"s service people are friendly, helpful just all around the best. Mechanics are quick and dependable. Never a forever wait at Tom Ahl's More

by bettykinstle@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Evans
May 09, 2023 -

Tom Ahl Family of Dealerships responded

Thank you so much for your kind review, Betty! We are proud to provide you quality experiences and we appreciate your business!

April 13, 2023

always been fair & honest. We did not finance or trade or use home delivery. we have purchased our last 3 vehicles here and would use them again More

by Gerald W Akers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Howery
Apr 13, 2023 -

Tom Ahl Family of Dealerships responded

Thank you, Gerald, for your review! We appreciate your feedback, your business, and we look forward to helping you again in the future!

March 18, 2023

Whether you are looking for that perfect car or a A-1 Service department for repairs, this is the place to come. Best Car Dealer and Service Depatment!! More

by joetgen44
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Bill Hoffman, Jeremy Addis, Marlon White
Mar 18, 2023 -

joetgen44 responded

Dealer is responsive and will meet your expectations. Excellent staff. Honestly can’t find one bad thing to say.

Mar 20, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback! We are happy you had such a great experience and look forward to helping you again in the future!

March 13, 2023

Beyond poor! I wouldn't recommend this place to an enemy let alone a friend or family member. There service department is a complete joke will NOT properly fix an More

by jjohnso10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Suever, Dylin Askins
Mar 15, 2023 -

Tom Ahl Family of Dealerships responded

Hello - I understand our manager has spoke with you in regards to this. Please let us know if there is anything else you need! Thank you.

February 18, 2023

Customer service was very professional & friendly. Got my vehicle in & out in a timely fashion. Comfortable waiting room. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Evans, Marlon White
Feb 28, 2023 -

Tom Ahl Family of Dealerships responded

We appreciate your feedback about your experience, Chris!

February 14, 2023

Very professional and helpful Andy the cost is very reasonable. Would recommend them to friends and family More

by tharruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Evans, Sarah Evans
Feb 17, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback and recommendation! We are glad you had a wonderful experience!

February 09, 2023

Everyone was very polite and courteous. They even gave me a loner car while my car was being repaired. I thought that was really nice of them. I would definitely recommend them! More

by Kline.teresia.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mason
Feb 17, 2023 -

Tom Ahl Family of Dealerships responded

We greatly appreciate you taking the time to leave feedback about your experience. We look forward to assisting you again next time!

February 08, 2023

The salesman was personable. The person who showed me how the computer works was knowledgeable. The owner and his daughter stopped by to speak with me. I bought a Santa Cruz Hyu More

by Joyce Freytag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gordon, Tom Ahl, Mindi Ahl, Maggie Farler, Jaden Addis
Feb 08, 2023 -

Tom Ahl Family of Dealerships responded

Congratulations on the purchase of your new Santa Cruz! We are here to help if there's anything else you need Joyce!

February 08, 2023

They misdiagnosed my Jeep and didn’t tell me about things that were wrong and didn’t know I was gonna pay $145 till I was already in there very disappointed More

by kayannplace
Recommend Dealer
No
Employees Worked With
Weston, Todd Johnson
Feb 08, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for reaching out to us about your concerns. Our General Manager, Vince Downing, has been made aware of this and would like to speak with you. He will be getting in touch with you to discuss or you are more than welcome to call him at 419-230-8705. Thank you again for your feedback, it is greatly appreciated.

January 17, 2023

Great service by our salesperson Jaden Addis. Very friendly attentive and easy to work with More

by ajgoble72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Jeremy Addis, Mindi Ahl, Jaden Addis
Jan 23, 2023 -

Tom Ahl Family of Dealerships responded

That is so great to hear. We are glad you had a wonderful experience! Please don't hesitate to reach out if there's anything else we can do for you!

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