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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,661 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,661 reviews

February 18, 2023

Customer service was very professional & friendly. Got my vehicle in & out in a timely fashion. Comfortable waiting room. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Evans, Marlon White
Feb 28, 2023 -

Tom Ahl Family of Dealerships responded

We appreciate your feedback about your experience, Chris!

February 14, 2023

Very professional and helpful Andy the cost is very reasonable. Would recommend them to friends and family More

by tharruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Evans, Sarah Evans
Feb 17, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback and recommendation! We are glad you had a wonderful experience!

February 09, 2023

Everyone was very polite and courteous. They even gave me a loner car while my car was being repaired. I thought that was really nice of them. I would definitely recommend them! More

by Kline.teresia.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mason
Feb 17, 2023 -

Tom Ahl Family of Dealerships responded

We greatly appreciate you taking the time to leave feedback about your experience. We look forward to assisting you again next time!

February 08, 2023

The salesman was personable. The person who showed me how the computer works was knowledgeable. The owner and his daughter stopped by to speak with me. I bought a Santa Cruz Hyu More

by Joyce Freytag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gordon, Tom Ahl, Mindi Ahl, Maggie Farler, Jaden Addis
Feb 08, 2023 -

Tom Ahl Family of Dealerships responded

Congratulations on the purchase of your new Santa Cruz! We are here to help if there's anything else you need Joyce!

February 08, 2023

They misdiagnosed my Jeep and didn’t tell me about things that were wrong and didn’t know I was gonna pay $145 till I was already in there very disappointed More

by kayannplace
Recommend Dealer
No
Employees Worked With
Weston, Todd Johnson
Feb 08, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for reaching out to us about your concerns. Our General Manager, Vince Downing, has been made aware of this and would like to speak with you. He will be getting in touch with you to discuss or you are more than welcome to call him at 419-230-8705. Thank you again for your feedback, it is greatly appreciated.

January 17, 2023

Great service by our salesperson Jaden Addis. Very friendly attentive and easy to work with More

by ajgoble72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Jeremy Addis, Mindi Ahl, Jaden Addis
Jan 23, 2023 -

Tom Ahl Family of Dealerships responded

That is so great to hear. We are glad you had a wonderful experience! Please don't hesitate to reach out if there's anything else we can do for you!

January 06, 2023

We truly appreciate our sales representative. DW. A month to get service was a bit much. But, it’s ok. $90 an hour is high for this area. They honored our extended warranty with no issues. The ne More

by Jerryhight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wolf , Tom Ahl
Jan 13, 2023 -

Tom Ahl Family of Dealerships responded

We appreciate your feedback about your time here at Tom Ahls and with Dave!

December 08, 2022

Adam Boom at Tom Ahl he is the greatest. He will take care of you More

by Dazej1s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Dec 08, 2022 -

Tom Ahl Family of Dealerships responded

We greatly appreciate you taking the time to leave a review! :)

December 04, 2022

I had such a great experience working with Jaden at Tom Ahl! I came in looking looking for a small SUV but wasn't really sure what I wanted. Jaden did great showing me all the options and helping me naviga More

by cboehm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Cochensparger, Jaden Addis
Dec 07, 2022 -

Tom Ahl Family of Dealerships responded

We are glad you had a wonderful experience here at Tom Ahls and with Jaden! Congratulations on the purchase of your vehicle :)

November 10, 2022

Great dealership ! I went in for an oil change and tire rotation . They checked my tires an told me they didn’t need rotate yet. So I saved money . Most places would ha More

by daryl_s
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah Evans
Nov 14, 2022 -

Tom Ahl Family of Dealerships responded

Thank you for your review about your Service visit, Daryl! We wouldn't recommend anything that isn't necessary. We are glad everything went well while you were here :)

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