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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

December 29, 2020

Originally, I was upset to have a problem with my 2017 Ram, 3 months after purchase. But, after an appointment to check it out, along with a ride to and from my home, they identified the problem and set u More

by cellerbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Adam Booms, Amanda Vorst, Marlon White
Dec 30, 2020 -

Tom Ahl Family of Dealerships responded

We always love bringing our customers the kind of service and level of care that they deserve! We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

December 28, 2020

Very good experience. Quick service and too the point! Bought a Ford Transit 350 Wagon price was good and was in and out in less than 2 hours! More

by clifford.roehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Kill
Dec 29, 2020 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

December 28, 2020

My experience with Tom Ahl was exceptional, your staff is very courteous and informative, and your extended warranty helped with finalizing my decision to purchase from your group. I have already recommended More

by jon.r.stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery, Jay Cochensparger
Dec 29, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional experience you deserve! We greatly appreciate your business and look forward to your next visit with us!

December 26, 2020

Kind friendly service no suprises on the prices .They made the process easy and i cant say enough for the service. No pressure sales made me a customer! More

by Palletnorthwest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Dec 28, 2020 -

Tom Ahl Family of Dealerships responded

Thank you so much for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

December 26, 2020

I used the express lane for an oil change and 2 hours and 10 minutes later I got my car. It takes me 45 minutes to get to the service dept. So I spent 3 hours and 40 minutes getting an oil change in the Expr More

by cjsteff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Booms
Dec 29, 2020 -

Tom Ahl Family of Dealerships responded

We apologize about the wait! If you would like to discuss further, please reach out to our General Manager Vince Downing at 419-230-8705. He has been made aware of this. Once again, we apologize and greatly appreciate your honest feedback.

December 26, 2020

Gene made the process quick and easy. Everyone was very friendly and helpful. Gene and Racheal answered all our questions no matter how silly. Gene explained all the extras on the car. More

by kparkerlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker, Rachael Rex
Dec 28, 2020 -

Tom Ahl Family of Dealerships responded

Your feedback is greatly appreciated! We are grateful to have such stellar customers such as yourself that make it easy to provide such phenomenal service.

December 26, 2020

Gene is GREAT! This was the most friendly and easiest car buying experience we have ever had. Gene answered all our questions and was very knowledgeable. I would definitely come back here and buy from Gene a More

by rparker3412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Dec 28, 2020 -

Tom Ahl Family of Dealerships responded

We are thrilled that you had such a good experience at our dealership! We can’t wait to have the opportunity to serve you again! 

December 24, 2020

Always trust the staff at Tom Ahl. Good people and helpful, no pressure . Helped set up the tech stuff on the car, and loading the road assist phone number in my phone! Very helpful, and convenient. More

by Aphipps
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Addis, Cameron Jones
Dec 28, 2020 -

Tom Ahl Family of Dealerships responded

Thanks for the stellar review! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

December 23, 2020

It has been an amazing place to buy a car for decades I have been buying there for decades best price,best people I know of to buy a car or truck we are so blessed to have this dealership More

by pnewland8750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Woolf, Jeremy Addis, Wade Wright
Dec 28, 2020 -

Tom Ahl Family of Dealerships responded

Thank you for leaving us a 5-star review! We appreciate your loyalty and patronage! We are ready to continue meeting that standard time after time that you visit us. 

Dec 28, 2020 -

pnewland8750 responded

Thanks again for your honesty and sales people that respect each customer that comes through the door this city is truly blessed to have this dealership Dave Wolfe is amazing to work with.He makes everything so easy to complete a deal best prices and best people to deal with been buying at your dealership for 41 years don’t need to go anywhere else

December 22, 2020

Andrew did an excellent job and was very helpful through the entire process. He was patient and addressed all of my questions and concerns. I felt like as if I was treated like family. An overall amazing ex More

by Tyler Copeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Martin
Dec 22, 2020 -

Tom Ahl Family of Dealerships responded

We greatly appreciate you taking the time and effort to leave such a positive recommendation, Tyler! We can’t wait to continue being your home for any and all of your automotive needs!

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