Tom Ahl Family of Dealerships
Lima, OH
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Adam and the other workers always make sure we are safe in our car. Highly recommended!!! Thanks, guys!! in our car. Highly recommended!!! Thanks, guys!! More
I expected more from the body shop since I have always purchased my cars from here and been happy with the experience. 10/10 DO NOT RECOMMEND using their body shop for repairs to your car. They have ze purchased my cars from here and been happy with the experience. 10/10 DO NOT RECOMMEND using their body shop for repairs to your car. They have zero attention to detail and are not held accountable. My car has been in their shop 3 times and I completely expected this last time, it would be done correctly because I was already upset about the incompetent work. Instead, nobody bothered to put the clips back in to hold the plastic liner that goes inside the fender. It was dragging on the ground by the time my husband got my car back home. That's just basic stuff and it can't even get done right. More
If I could rate this dealership as a zero I certainly would. The service department charged us $1200 for an A/C unit that I found out was under recall. After confronting the service manager and finally T would. The service department charged us $1200 for an A/C unit that I found out was under recall. After confronting the service manager and finally Tom himself, I was told that I should have done my research before having the vehicle repaired. After talking to a few other dealerships, I found out this isn’t out of the norm for good ol’ Tom. More
Charles and everyone was very helpful, respectful and professional! They helped us get a safe car for our teenage son at a reasonable and manageable price. It even included a warranty! Highly recommended professional! They helped us get a safe car for our teenage son at a reasonable and manageable price. It even included a warranty! Highly recommended!! I love Tom Ahl and this just reinforced my feelings! Service at the dealership is amazing. Adam is the best! More
Superb customer service! !! Adam from the service department went above and beyond to help me. I definitely recommend them and I will be purchasing my next car from them. I ha !! Adam from the service department went above and beyond to help me. I definitely recommend them and I will be purchasing my next car from them. I had the best experience from my last two purchases from them as well. More