Tom Ahl Family of Dealerships
Lima, OH
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I can't say enough about our experience with your salesman, Trevor Howery. Very knowledgeable about your fleet of cars. He was professional, friendly and on top of his game. He took care of all of salesman, Trevor Howery. Very knowledgeable about your fleet of cars. He was professional, friendly and on top of his game. He took care of all of our concerns and answered all of our questions. Every one of your employees at Tom Ahl were very friendly and courteous. The only thing you can improve on is the car inspection. About a week after we had the car we noticed the back tires were very low on air pressure. Thought this was part of the 140(?) point car inspect that the vehicle goes through before leaving your dealership? It is a minor thing, but wanted to bring it to your attention. Overall our experience was great and we intend on passing the word to family and friends and returning to Tom Ahl for future vehicle purchases. OH, and meeting the owner of the dealership was icing on the cake. Of all the vehicles we have purchased over the years we have never met the owner of the dealership. This speaks volumns of Tom Ahl's integrity! Thanks again for the pleasant experience! Dan and Bonnie Paulus More
This was our second vehicle purchase with Matt Steiner from Tom Ahl. We were looking for a different vehicle because ours was totaled in an accident. After our first experience with Matt, we came back w from Tom Ahl. We were looking for a different vehicle because ours was totaled in an accident. After our first experience with Matt, we came back when we needed another vehicle. We told him what we wanted, and they were able to find it at auction within a week. Finding a new car couldn't have been any easier! The entire staff is very friendly and enjoyable to work with. We will definitely head back to Tom Ahl when looking for another vehicle and would recommend them to anyone. More
We recently purchased a used 2009 Subaru Impreza from this dealer. We drove 2 hours to this dealership due to the competitive price we saw online. After calling them the next morning, they held the car u this dealer. We drove 2 hours to this dealership due to the competitive price we saw online. After calling them the next morning, they held the car until we arrived. The car looked as great in person as it did online. As being first time car buyers, we ended up needing a cosigner for the loan and the cosigner could not make the trip with us. They were able to take all the cosigners information even though they were not present and we got approved for the loan. They needed the cosigners signature so instead of having us make another trip back, they sent the sales rep that we had been working with back with us on our 2 hour journey to obtain the cosigners signature! They were super helpful and patient the whole time we were there! We couldn't have asked for a better deal or better customer service! Every part of the experience was worth the 2 hour drive and we would not hesitate to do it all over again! Thank you so much Terry and everyone else that helped! More
This is my second experence with Tom Ahl for my self, and its wonderful. This time Trevor was so wonderful in helping me. Found my car on line, and by phone Trevor was able to help me through a very troub its wonderful. This time Trevor was so wonderful in helping me. Found my car on line, and by phone Trevor was able to help me through a very troubled time. Also on Mon. Tom Ahl spoke to me and that was enjoyable. Yes I will aways go back to Tom Ahl, for a car. My dad has bought from them my auncle worked for Tom Ahl. And yes I would defently tell people to shop with Tom Ahl Thank you Trevor for helping me. Carol Kortokrax More
After a long search, my wife and I decided to make a 60 minute drive from Indiana to Lima, Ohio to look at Tom Ahl Hyundai. (There are plenty of dealerships in Fort Wayne, mind you, and none too impressiv minute drive from Indiana to Lima, Ohio to look at Tom Ahl Hyundai. (There are plenty of dealerships in Fort Wayne, mind you, and none too impressive.) Their prices seemed to be great online, so we figured we had nothing to lose. Imagine our surprise when we found a dealership with extremely friendly people - all of them. Genuine people. Not people who you feel are friendly while also scheming to steal your wallet. We've not seen happiness in a dealership like this before, let alone many other businesses. Tom Ahl himself came out to greet us; a very calming man. They were well versed in their product and had a great selection of new and pre-owned Hyundai's as well as other foreign models. They were forthcoming with answers, and honest like we've never seen in a dealership. We found on staff a great group of people not only willing to share their great products and knowledge of them, but their faith in God as well. Our sales person mentioned that the Kingdom is first there. And when was the last time you dealt with a dealership sales manager who was also a youth pastor? This was probably the most complete, calming, and comfortable big purchase - let alone vehicle purchase - that we've made. We bought an Elantra Touring from them and plan to make as many vehicle purchases from them as possible. Great job Matt, Roger, and Mike. Tom Ahl, you run a wonderful business! More
My wife and I have been hunting a car for several months. We came to tom ahl looking for a good deal on mini vans. We expected to only buy the van that was, exactly, what we want. We first dealt with sam lon We came to tom ahl looking for a good deal on mini vans. We expected to only buy the van that was, exactly, what we want. We first dealt with sam long, who showed us many vans, but our specific van was not yet there. he kept a smile on his face, all the times we said no. he was not pushy. I like that. very much. He went over and above a professional duty, to find us a car, on or off his lot. He infact did turn up the vehicle that we liked. and we give a 5 star rating in all aspects of the business because of the professional matter that they kept. It was evident that there was a great deal of charactor in the employees. We met a very sweet girl named Mindy who handled all the paperwork and was extremely pleasant to deal with. We have had a great experiance and would recommend you see sam long and the whole Tom Ahl staff for your next automobile purchace. More
We made an oline purchase of a used HHR. The experience was THE BEST auto purchase of our adult lives. Each person we had contact with at this dealership was courteous and professional. This is the first t was THE BEST auto purchase of our adult lives. Each person we had contact with at this dealership was courteous and professional. This is the first time we didn't regret dealing with car sales people. We have already recommended this dealer to our associates even though it would mean driving over 2 hours one way. More
In over 30 years of buying cars we have never encountered a more polished or professional group of individuals. The Tom Ahl team deserves no less than perfect marks for their approach to auto sales. We had a more polished or professional group of individuals. The Tom Ahl team deserves no less than perfect marks for their approach to auto sales. We had lots of questions and spent several weeks working out the details of our purchase. Matt Steiner and Tom Brown answered every question and addressed every concern as though we were the most important customers they'd ever dealt with. Mindi Ahl handled our financing and insurance verifications. Because we took delivery of the new vehicle on Mindi's day off, Jeremy Addis stepped in to complete the paperwork. The transition was seamless and Jeremy, just like the other Tom Ahl professionals, really impressed us as he turned the paperwork part of the transaction into a seemingly effortless activity. When all of the signatures were in place Matt took us out to the vehicle and spent nearly an hour demonstrating the many features and functions of our 2012 Town and Country Limited. The entire transaction was pleasant and, dare I say it, enjoyable. We drove 2 1/2 hours to deal with the Tom Ahl dealership and, guaranteed, we will do it again when it's time to buy another car. Great people, great price, great car! More
I found the dealership on cars.com while searching for a Dodge Journey. The only color I was interested in was Mango Tango. When I found one listed at Tom Ahl I was crushed to find out it had just been so Dodge Journey. The only color I was interested in was Mango Tango. When I found one listed at Tom Ahl I was crushed to find out it had just been sold. Matt Steiner informed me that they had two more on the way to their dealership. He e-mailed me info on both when they arrived and now I am the proud owner of a 2011 Mango Tango Journey. Matt was very fast to respond to my many e-mail questions and was just as helpful on the phone and in person. My husband and I are very grateful to Matt steiner and also to Mindi Ahl who made the purchase very seamless and fast! Chris & and Lori Cates Mansfield, OH More
Trevor Howery was amazing along with kelly in the credit office. The car was clean and ready to go when I picked it up. They even threw in a window tinting. office. The car was clean and ready to go when I picked it up. They even threw in a window tinting. More