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Tom Ahl Family of Dealerships
Lima, OH
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Sales staff was very helpful and courteous from the moment we set foot on the lot. Very helpful with special needs we desired and the price was great. Obtaining a loan and signing the papers were bot moment we set foot on the lot. Very helpful with special needs we desired and the price was great. Obtaining a loan and signing the papers were both handled very professionally. More
After 6 to 7 months of extensive research for a new car, I discovered the new vehicle I wanted at Tom Ahl Chrysler in Lima, Oh. They, like many other dealers, have brand new vehicles listed on E-bay. Havi I discovered the new vehicle I wanted at Tom Ahl Chrysler in Lima, Oh. They, like many other dealers, have brand new vehicles listed on E-bay. Having past experience with a dealer in Michigan close to my home in Toledo, I requested the Michigan dealer to obtain the desired vehicle from Tom Ahl. Almost three weeks passed with very limited correspondence from the Michigan dealer. Finally I contacted the sales team at Tom Ahl directly. Charlie Cypher immediately answered all questions I had on the vehicle and quickly provided me with detailed numbers for the sale in writing. Mindi Ahl addressed very specific questions regarding financing. We consumated the deal and I am very pleased with my new vehicle and the entire buying experience with Tom Ahl. The service was exceptional. Well worth the 90 mile drive for this vehicle. More
Our salesman was very helpful. We test drove our car earlier in the day then went to shop around other car lots. When we decided to go with the first car we drove it was close to closing time. Our sales earlier in the day then went to shop around other car lots. When we decided to go with the first car we drove it was close to closing time. Our salesman took our info over the phone to get the approval process started so we could take our car home that day. More
I will share my true and honest experience with you from this weekend. We arrived at the dealership ready to make a deal after doing loads of research and knowing what we wanted and how much we wanted to pa this weekend. We arrived at the dealership ready to make a deal after doing loads of research and knowing what we wanted and how much we wanted to pay. We were greeted by Matt Steiner who seemed nice at first. We told him the car we wanted to test drive and it took it maybe 15 minutes to pull it up for us. He apologized that it hadn't been detailed yet, even though we know for a fact according to carfax the car had been on their lot for months. The inside had trash, food and there was even a hole in the rear tail light. After driving the car, we told Matt we would be willing to buy today if we could come to an agreement on a price. He immediately said that he did not have "thousands" off of the price of the car. "are you serious?" What a horrible way to start negotiating, the car cost 25k and was already listed thousands above other dealers. we continued on and he immediately wanted to get the trade in value for our car which we knew would be his next scam but even when he said we didn't want to discuss our trade until we had talked about the price of the car he insisted that their appraiser was getting ready to leave and if we wanted to buy today we had to do it now so we agreed. Surprise, surprise, they came back with a very low ball offer for our trade which was highly laughable. We told Matt in a nice way that we were way too far off on the price of our trade and the price of the car (even though they didn't offer to come down on the price of the car a single cent!) and after we said that he immediately got up from his desk and went over to the door and held it open! We sat there in the seats shocked that he would exhibit such rude behavior. Needless to say, we are extremely happy with the deal that we received from another dealer just hours later. We did get thousands off the price of the car AND received two thousand dollars more for our trade! More
Everyone was very friendly and all employees spoke to us and smiled. Everyone asked if we had been helped. Salesperson very helpful, everyone followed through on everything. and smiled. Everyone asked if we had been helped. Salesperson very helpful, everyone followed through on everything. More
Great Service, No hassle experience. Communication through e-mail & text was very conveinient. Helpful with learning about the new vehicle. Quick financing with great rate. I will definately recomm through e-mail & text was very conveinient. Helpful with learning about the new vehicle. Quick financing with great rate. I will definately recommend this dealership. More
Deal was over the internet. Sale went pretty quick. I Deal was over the internet. Sale went pretty quick. I would definitely recommend this dealer to anyone. Also the dealer gave the car with tank fill Deal was over the internet. Sale went pretty quick. I would definitely recommend this dealer to anyone. Also the dealer gave the car with tank filled..I was impressed with this. More
I had a great experience! The sales staff were all extremely helpful especailly Bill Cook, Kathy, and Roger. I drove up from Cincinnati after work and only made it Tom Ahl about an hour before they cl extremely helpful especailly Bill Cook, Kathy, and Roger. I drove up from Cincinnati after work and only made it Tom Ahl about an hour before they closed. Not only did I recieve more in trade in than the five dealerships that I looked at in Cincinnati offered but I also purchased a vehicle for about 3000 dollars less than comparable vehicles in Cincinnati. Bill, Kathy, and Roger all stayed late so that I could get this deal done in one day and not have to make the trip up from Cincinnati again. Overall, I was very impressed with the deal that I got as well as the customer service. I would highly recommend this dealership to anyone looking for a new or used car. James C. More
Mr Kill was a pleasure to buy a vehicle from. He gave me a great discription of the car and its operating details. the dealership was very clean and well maintained, I will buy mt next vehicle from Tom AHL. a great discription of the car and its operating details. the dealership was very clean and well maintained, I will buy mt next vehicle from Tom AHL. More