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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

April 13, 2021

Took jeep wrangler in for service later in the day found my jeep in a fast food drive-through service tech getting his lunch not a good look for any dealership More

by jimsilvershears
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marlon White
Apr 14, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for taking the time to let us know about your experience, Jim. Management has been made aware and things have been handled internally to make sure this doesn’t happen again. We appreciate you and you bringing this matter to our attention. If you’d like to discuss further, please call Vince Downing our General Manager at 419-230-8705.

April 12, 2021

I like the fact that they keep you informed and it is close to my house. I can walk to and from to get my vehicals fixed. Scheduling is easy as well. More

by jaymcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Apr 13, 2021 -

Tom Ahl Family of Dealerships responded

We greatly appreciate you taking the time and effort to leave such a positive review, Jay! We can’t wait to continue being your home for any and all of your automotive needs!

April 12, 2021

once again excellent and quick service i actually travel to this dealership from Columbus because of their outstanding customer service i would recommend them to everyone More

by finnigan99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mason
Apr 13, 2021 -

Tom Ahl Family of Dealerships responded

Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such an excellent experience at our dealership, Finnigan. Our staff is ready to serve you whenever needed!

April 12, 2021

very prompt took us to golden corral as are car was being serviced and waited for us i will be returning thank you so much More

by pdeal43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Martin, Tyler Mason
Apr 13, 2021 -

Tom Ahl Family of Dealerships responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

April 12, 2021

Extra insurance is something I normally don’t buy but I am so glad I purchased the extended warranty because it covered everything just as they said it would do. More

by DFERCKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Apr 13, 2021 -

Tom Ahl Family of Dealerships responded

Thank you so much for leaving such a great review! We can’t wait to continue to serve you again in the future!

April 10, 2021

Coming from someone who was dreading the experience of buying a car, I was pleasantly surprised with the Tom Ahl family. Our salesman, Andy Kill was great to work with, did not pressure us in any way. A More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Addis, Andy Kill
Apr 12, 2021 -

Tom Ahl Family of Dealerships responded

Thank you, Todd, for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

April 10, 2021

Between Cameron and Scott I found exactly the level of professionalism, caring, and expertise to get my deal done, my way. Frustration is easy to find when you are not listened to or understood. This was More

by virgo970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trigilio, Wade Wright, Cameron Jones
Apr 12, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for sharing such a great review! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

April 10, 2021

Trevor was very quick to respond to my request to see some cars I was interested in. He kept in touch throughout the entire process since I was a little indecisive and I ended up with a car I love! More

by Wkwhitney
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery
Apr 12, 2021 -

Tom Ahl Family of Dealerships responded

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

April 10, 2021

Gene Siefker was great!! Always makes sure to get the best deal for you! Never rushes and always wants to help get what’s best for you! Would recommend to any and all! Thanks Gene!! More

by NateS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Apr 12, 2021 -

Tom Ahl Family of Dealerships responded

Thank you, Nate, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

April 10, 2021

Trevor was very helpful and honest picking a new car out for my family! Everything was exactly how he said it was. Everyone we came in contact with were friendly. They even touched up a few things I didn’t More

by mataya_edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery, Jay Cochensparger
Apr 12, 2021 -

Tom Ahl Family of Dealerships responded

We are so grateful that you left us such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you.

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