
Tom Ahl Family of Dealerships
Lima, OH
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Great customer service We have purchased 4 or 5 vehicles from Bill Hoffman and have always been very happy. Everyone that we've dealt with during each of those purchases hav We have purchased 4 or 5 vehicles from Bill Hoffman and have always been very happy. Everyone that we've dealt with during each of those purchases have provided outstanding customer service. Highly recommend working with this dealership. More
Warm, caring personable people Andy was great, he made me feel so comfortable in a hi-tech car! He walked me through it and was so warm and caring! Financial gal was super sweet Andy was great, he made me feel so comfortable in a hi-tech car! He walked me through it and was so warm and caring! Financial gal was super sweet and accommodating. Very pleasant -best experience in getting a new car!! More
Welcoming, experienced, timely. I was in a pickle; camping out of state, with my 3 grandkids and 83 year old mother. The service department stepped up, worked me in, and got me safel I was in a pickle; camping out of state, with my 3 grandkids and 83 year old mother. The service department stepped up, worked me in, and got me safely back on the road. FYI...I bought my first car here, an AMC green hornet, back in 1977- ish! Same fair servuce. Thanks!! More
Outstanding experience Charlie C was extremely helpful in helping my daughter pick out a car for college. He was patient and descriptive in helping us choose the best vehic Charlie C was extremely helpful in helping my daughter pick out a car for college. He was patient and descriptive in helping us choose the best vehicle for her situation and made the experience enjoyable and not overwhelming. We would definitely use him in the future and recommend him to family and friends who are looking for a new car. More
Good service, fair price Just had it in for an oil change and then again to have an air delector put on that was taken off by a coyote. Work for both was done well and quick Just had it in for an oil change and then again to have an air delector put on that was taken off by a coyote. Work for both was done well and quickly and at a good price More

great service Had a great experience today at Tom Ahl. Adam did a great job helping us look at vehicles and pick out the right one that worked for us. Had a great experience today at Tom Ahl. Adam did a great job helping us look at vehicles and pick out the right one that worked for us. More

Stress-LESS I had an amazing experience at Tom Ahl Dealership. Expecially with Bill Hoffman, He was very nice and eary to talk with. He informed me of all the inf I had an amazing experience at Tom Ahl Dealership. Expecially with Bill Hoffman, He was very nice and eary to talk with. He informed me of all the information possible of the vehicle i was looking at purchasing. He even went above and beyond by getting answers to the questions i had on my car fax. This dealership has a great group of people working for them. Bill made my car buying experience very very stress free in my opinion. More

Great service This was my first car and the service was great if I need to buy a car in the future this is where I will go. This was my first car and the service was great if I need to buy a car in the future this is where I will go. More
Poor customer service and condescending attitude of staff Called for Service. Unable to get appointment for over a weeK. Arrival at delayed service date and warning lights were not functioning as well as ligh Called for Service. Unable to get appointment for over a weeK. Arrival at delayed service date and warning lights were not functioning as well as lights were working. I asked for an evaluation and was grudgingly granted the time on. “Busy” day that I had a reservation for service. I was not a walk-in. I asked for check of window washer fluid. Was told it was part of standard multi point check. No evidence completed. At completion of service I was called by name in waiting area and technician promptly disappeared from view without any direction as to what I was to do. The only positive was there was no charge for this rude lack of service. More
Great experience I had a great experience today. Went there with two vehicles in mind. Kelsey Schumaker answered my questions and have me the info I needed. I had a great experience today. Went there with two vehicles in mind. Kelsey Schumaker answered my questions and have me the info I needed. More