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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

October 17, 2018

Great customer service We have purchased 4 or 5 vehicles from Bill Hoffman and have always been very happy. Everyone that we've dealt with during each of those purchases hav More

by Dave
Recommend Dealer
Yes
Employees Worked With
Bill Hoffman, Jay Cochensparger
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for your business, Dave. Also, thank you for your feedback and recommendation!

October 16, 2018

Warm, caring personable people Andy was great, he made me feel so comfortable in a hi-tech car! He walked me through it and was so warm and caring! Financial gal was super sweet More

by Fried,Pam2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Martin, Maggie Farler
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We are glad we were able to deliver you the best car buying experience! Thank you for your kind feedback, Pam.

October 15, 2018

Welcoming, experienced, timely. I was in a pickle; camping out of state, with my 3 grandkids and 83 year old mother. The service department stepped up, worked me in, and got me safel More

by kramey0
Recommend Dealer
Yes
Employees Worked With
I sm unsure if the names of the representatives.
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We hope your AMC Green Hornet treated you well! We are always here to help if you need anything else in the future.

October 15, 2018

Outstanding experience Charlie C was extremely helpful in helping my daughter pick out a car for college. He was patient and descriptive in helping us choose the best vehic More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Cypher, Maggie Farler
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We hope your daughters college car works out great for her. Thank you for allowing us to assist you!

October 15, 2018

Good service, fair price Just had it in for an oil change and then again to have an air delector put on that was taken off by a coyote. Work for both was done well and quick More

by 1JWILDMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hoffman
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We are glad everything went smoothly during your service visit. Thank you for your feedback!

October 15, 2018

great service Had a great experience today at Tom Ahl. Adam did a great job helping us look at vehicles and pick out the right one that worked for us. More

by AndrejkaS81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hooker
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you had a great experience :). Thank you for allowing Adam to assist you with your new Dodge Journey!

October 15, 2018

Stress-LESS I had an amazing experience at Tom Ahl Dealership. Expecially with Bill Hoffman, He was very nice and eary to talk with. He informed me of all the inf More

by Brigette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hoffman, Dustin Dye
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback about your experience, Brigette! Enjoy your new Jeep and please let us know if there is anything we can assist you with in the future.

October 15, 2018

Great service This was my first car and the service was great if I need to buy a car in the future this is where I will go. More

by ethanarbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Dustin Dye
Oct 18, 2018 -

Tom Ahl Family of Dealerships responded

Congratulations on the purchase of your Mustang! Please don't hesitate to reach out to us if there is anything else we can do for you.

October 15, 2018

Poor customer service and condescending attitude of staff Called for Service. Unable to get appointment for over a weeK. Arrival at delayed service date and warning lights were not functioning as well as ligh More

by gobows
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never introduced selves. 2different individuals.
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We apologize about your experience. We have addressed the issue and are always looking for ways to improve, so we appreciate your feedback. If you would like to discuss this matter further with our General Manager, Vince Downing, please call him at 419-230-8705.

October 15, 2018

Great experience I had a great experience today. Went there with two vehicles in mind. Kelsey Schumaker answered my questions and have me the info I needed. More

by paltelisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Kelsey Schumaker
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you had a great experience! Thank you for your business :)

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