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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,658 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,658 reviews

October 15, 2018

Great service This was my first car and the service was great if I need to buy a car in the future this is where I will go. More

by ethanarbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Dustin Dye
Oct 18, 2018 -

Tom Ahl Family of Dealerships responded

Congratulations on the purchase of your Mustang! Please don't hesitate to reach out to us if there is anything else we can do for you.

October 15, 2018

Poor customer service and condescending attitude of staff Called for Service. Unable to get appointment for over a weeK. Arrival at delayed service date and warning lights were not functioning as well as ligh More

by gobows
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never introduced selves. 2different individuals.
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We apologize about your experience. We have addressed the issue and are always looking for ways to improve, so we appreciate your feedback. If you would like to discuss this matter further with our General Manager, Vince Downing, please call him at 419-230-8705.

October 15, 2018

Great experience I had a great experience today. Went there with two vehicles in mind. Kelsey Schumaker answered my questions and have me the info I needed. More

by paltelisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Kelsey Schumaker
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you had a great experience! Thank you for your business :)

October 13, 2018

First car purchased myself Charlie was amazing to work with and really helped me find the perfect car for me and my needs. This was my first car I was buying myself so finding s More

by A_Hersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Cypher, Maggie Farler
Oct 17, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you found the perfect car! Also, congrats on your first car purchase on your own :)

October 12, 2018

Jeff was amazing Looking for car and having tons of stress. Jeff made my day. He went over the hill to make sure all was great. Understood what I wanted even got me an More

by Ckemper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Amy Downing, Jay Cochensparger
Oct 12, 2018 -

Tom Ahl Family of Dealerships responded

We are glad your experience ended up turning out great! We hope you enjoy your new vehicle :)

October 12, 2018

Great service service was performed quickly ahead of schedule, all employees that I encountered were friendly and helpful. It had a nice waiting area that was relax More

by CHRISPRESTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon White
Oct 12, 2018 -

Tom Ahl Family of Dealerships responded

We greatly appreciate your feedback, Chris!

October 12, 2018

Happy with my experience! I enjoyed the friendliness and willingness to work with me. My experience was so amazing that I came home with a new car!! Huge thank you's to Jeff Sk More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Wade Wright
Oct 18, 2018 -

Tom Ahl Family of Dealerships responded

Congratulations on the purchase of your new car! We are glad you had a wonderful experience, SJ :).

October 12, 2018

Fast responses, ready to work with you I came in and looked at a truck that had not been serviced yet. They saw I was interested and fast scheduled the truck for service. After that negotia More

by RAM Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Cypher, Dustin Dye
Oct 18, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for taking the time to leave us a review about your experience. Enjoy your truck!

October 11, 2018

Hands down best experience I’ve ever had !! We drove over an hour to visit this dealership and would do it again in a heartbeat. I’ve never felt so at ease at a car dealership before. Usually y More

by tierneyblack@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Dustin Dye
Oct 12, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you and your family had a great experience! Please don't hesitate to reach out to us if there is anything else we can do for you :)

October 11, 2018

Excellent experience By far the best car buying experience I’ve ever had! The staff greeted us and made us feel comfortable the entire time. Thank you!!!!!! More

by #blackedoutram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly
Oct 12, 2018 -

Tom Ahl Family of Dealerships responded

That is great to hear! Congratulations on the purchase of your new truck!

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