Tom Ahl Family of Dealerships
Lima, OH
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Great service This was my first car and the service was great if I need to buy a car in the future this is where I will go. This was my first car and the service was great if I need to buy a car in the future this is where I will go. More
Poor customer service and condescending attitude of staff Called for Service. Unable to get appointment for over a weeK. Arrival at delayed service date and warning lights were not functioning as well as ligh Called for Service. Unable to get appointment for over a weeK. Arrival at delayed service date and warning lights were not functioning as well as lights were working. I asked for an evaluation and was grudgingly granted the time on. “Busy” day that I had a reservation for service. I was not a walk-in. I asked for check of window washer fluid. Was told it was part of standard multi point check. No evidence completed. At completion of service I was called by name in waiting area and technician promptly disappeared from view without any direction as to what I was to do. The only positive was there was no charge for this rude lack of service. More
Great experience I had a great experience today. Went there with two vehicles in mind. Kelsey Schumaker answered my questions and have me the info I needed. I had a great experience today. Went there with two vehicles in mind. Kelsey Schumaker answered my questions and have me the info I needed. More
First car purchased myself Charlie was amazing to work with and really helped me find the perfect car for me and my needs. This was my first car I was buying myself so finding s Charlie was amazing to work with and really helped me find the perfect car for me and my needs. This was my first car I was buying myself so finding something reliable, fuel efficient, and within my budget we’re all necessities in this that Charlie helped me find. This car exceeds all expectations I had and Charlie did an amazing job helping me with it! More
Jeff was amazing Looking for car and having tons of stress. Jeff made my day. He went over the hill to make sure all was great. Understood what I wanted even got me an Looking for car and having tons of stress. Jeff made my day. He went over the hill to make sure all was great. Understood what I wanted even got me an amazing price. Jeff made my day and something stressful became enjoyable with Jeff's help. More
Great service service was performed quickly ahead of schedule, all employees that I encountered were friendly and helpful. It had a nice waiting area that was relax service was performed quickly ahead of schedule, all employees that I encountered were friendly and helpful. It had a nice waiting area that was relaxing. Thanks More
Happy with my experience! I enjoyed the friendliness and willingness to work with me. My experience was so amazing that I came home with a new car!! Huge thank you's to Jeff Sk I enjoyed the friendliness and willingness to work with me. My experience was so amazing that I came home with a new car!! Huge thank you's to Jeff Skelly and the sales staff for making it a great day!! More
Fast responses, ready to work with you I came in and looked at a truck that had not been serviced yet. They saw I was interested and fast scheduled the truck for service. After that negotia I came in and looked at a truck that had not been serviced yet. They saw I was interested and fast scheduled the truck for service. After that negotiating numbers went smooth and quick. More
Hands down best experience I’ve ever had !! We drove over an hour to visit this dealership and would do it again in a heartbeat. I’ve never felt so at ease at a car dealership before. Usually y We drove over an hour to visit this dealership and would do it again in a heartbeat. I’ve never felt so at ease at a car dealership before. Usually you are bombarded the moment you walk in the door and feel pressured the whole time. I NEVER ONCE felt uncomfortable. I was immediately greeted by Jeff who made it about us & the kids the whole time. I have never met a salesman so down to earth before(I used to work at a dealership so I know salesmen well). Not only Jeff, but every person we encountered made sure everything was 110%. From helping us look & compare numerous vans, to making sure all questions were answered. There was a play area for the kids(because nothing is worse than trying to compare vehicles and talk numbers when you have a 4 year old and 8 month old with you). They made sure us and the kids were comfortable the whole time and had everything we needed. I could go on and on about this place. Tom Ahl is the one stop shop to exceed your expectations and meet Ahl of your needs!! More
Excellent experience By far the best car buying experience I’ve ever had! The staff greeted us and made us feel comfortable the entire time. Thank you!!!!!! By far the best car buying experience I’ve ever had! The staff greeted us and made us feel comfortable the entire time. Thank you!!!!!! More