
Tom Ahl Family of Dealerships
Lima, OH
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Service Had car serviced for winter and everything was done just right and I was treated very well.....I am always treated well and everything done to my vehi Had car serviced for winter and everything was done just right and I was treated very well.....I am always treated well and everything done to my vehicle is always explained and is always discussed before something is done that was not scheduled but needs to be done... More
Great service at a great price Had a friendly service rep walk me through my service recommendations and explain everything and complete my service at a great price, highly satisfie Had a friendly service rep walk me through my service recommendations and explain everything and complete my service at a great price, highly satisfied. Will be back at next interval More
I bought a used car there. I am pleased with my purchase from my salesman Jeff Skelly at Tom Ayl in Lima. They were easy to work with and didn't pressure me. The price was fair I am pleased with my purchase from my salesman Jeff Skelly at Tom Ayl in Lima. They were easy to work with and didn't pressure me. The price was fair and they offer a 150,000 warranty with the car. They made the transaction easy as I called them and they delivered it to me the same day. More

Great experience Had another great experience buying a vehicle. Great selection of vehicles and everyone is very friendly. I found a great vehicle at a fair price. Had another great experience buying a vehicle. Great selection of vehicles and everyone is very friendly. I found a great vehicle at a fair price. More
Heater problem My car was not heating properly. They replaced a stuck thermostat but then the heater was still not working properly. I had been waiting about three My car was not heating properly. They replaced a stuck thermostat but then the heater was still not working properly. I had been waiting about three hours already and it was getting late in the day, so I was offered a loaner car so they could work on my car the next day and figure out what was still wrong. I was called mid morning the next day that the problem was corrected and I could come pick up my car any time that day. More

Awesome Terry was great. Very kind dealer and wanted the best for me. Would recommend you take his advice on getting the best deal you can. Terry was great. Very kind dealer and wanted the best for me. Would recommend you take his advice on getting the best deal you can. More

Best experience It was easy dealing with Scott, and to see the sales manager ( another Scott, lol) come and say his door is open if I need anything. Then was hands o It was easy dealing with Scott, and to see the sales manager ( another Scott, lol) come and say his door is open if I need anything. Then was hands on to move even faster knowing I had to be at work. And to top it all off the owner Tom was on the phone and said "thank you." The price was so cheeper and the car so nice I won in this. Thanks to the whole team over there. And to Maggie you were a great joy to work with as well. More
All around good place to do business. Our family has purchased several cars at Tom Ahl's over the years, and has always received great service. Kelsey is awesome, and ourr new Envision is Our family has purchased several cars at Tom Ahl's over the years, and has always received great service. Kelsey is awesome, and ourr new Envision is beautiful! More

Best customer service ever! This was my first experience looking for a car "on my own" - I was overwhelmed looking online, and dreaded the thought of entering a car dealership no This was my first experience looking for a car "on my own" - I was overwhelmed looking online, and dreaded the thought of entering a car dealership not having a clue what to look for. That all changed when I made one phone call to Amy Downing who assured me I was in good hands with Scott Trigillio and welcomed me to come out. I made several visits and drove several vehicles - each time I was met by not only Scott Tregillio, but also Amy Downing and Tom Ahl himself came out 3 different times to see if I had any questions at all. I felt like a VIP from the moment I walked in the door! I absolutely love my Buick LaCrosse and the amazing deal I got! I'm a forever customer who will always recommend Tom Ahl as the best for customer service and satisfaction. Scott Trigillio is the guy to see! More

It was a great experience. It was a great experience.Was greeted at the door. made to feel welcome. Told Jeff Skelly, what we we're interested in looking at. He answered all the It was a great experience.Was greeted at the door. made to feel welcome. Told Jeff Skelly, what we we're interested in looking at. He answered all the questions that we asked.He made us feel comfortable More