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Tom Ahl Family of Dealerships

Lima, OH

Overview
Reviews
4.5
3,661 Reviews
Call Dealership (419) 228-2345
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2525 Allentown Rd

Lima, OH

45805

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Showing 3,661 reviews

January 20, 2024

I am very unhappy with Tom Ahl. Understanding that they are a Christian company, I had given them the benefit of the doubt several times. Of my last 4 vehicles, I purchased 3 fro More

by Unhappy in Shawnee
Recommend Dealer
No
Employees Worked With
Spoke with several unknown persons. Jason was service rep.
Report | Print
Jan 22, 2024 -

Tom Ahl Family of Dealerships responded

Thank you for reaching out to us. We are sorry about the long wait. Part delivery is out of our control but we try to get them as soon as possible. Please let us know if there's anything else you need. Thank you!

January 05, 2024

Friendly and quick. I was out of there in half an hour. Very much appreciated. More

by Lisa.deibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Pequignot
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Jan 11, 2024 -

Tom Ahl Family of Dealerships responded

Thank you for the great review about your visit here at Tom Ahls!

December 31, 2023

Tom Ahl's where they mix Christian values with outstanding service! Even though the busy holiday season it hasn't diminished service quality. Sincerely, a satisfied customer More

by SLJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not good with names. Body shop department.
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Jan 02, 2024 -

Tom Ahl Family of Dealerships responded

We appreciate the wonderful feedback about your experience. Please let us know if there's anything else you need!

December 30, 2023

Once again, Adam was spot on with his knowledge, helpfulness and superior attitude. Well done! More

by yaffwtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Report | Print
Jan 02, 2024 -

Tom Ahl Family of Dealerships responded

Thank you for the wonderful review about your service experience here at Tom Ahls! See you next time!

December 28, 2023

Instead of doing everything to help me with my $100,000 car. They only care about if I bought it from them. More

by Channiemikesell
Recommend Dealer
No
Employees Worked With
Marlon White
Report | Print
Dec 28, 2023 -

Tom Ahl Family of Dealerships responded

We apologize if you feel this way, Channie. Thank you for your feedback.

December 23, 2023

We could not have asked for a better experience. Kudos to All at Tom Ahl. More

by Dwp9662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonica, Dave, Erin, Adam Booms, Dylin Askins
Report | Print
Dec 26, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for the wonderful review about your experience!

December 10, 2023

The most friendly dealership I’ve ever been to. Always a welcoming feeling by everyone More

by Smason321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bowersock
Report | Print
Dec 11, 2023 -

Tom Ahl Family of Dealerships responded

Thank you so much for being our customer! We are always happy to help. We look forward to seeing you again next time!

December 09, 2023

Service. They did a great job just had trouble getting parts. Jeff needs to do better follow up. More

by Mr. Ice Cream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin
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Dec 11, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback! We appreciate it.

November 19, 2023

The people at Tom Ahl are awsome! love the kindness and attentiveness of the people! More

by outlawzboss1964!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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Dec 11, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for the wonderful review! See you next time!

November 02, 2023

Their service dept sucks. . lie about how many mi between oil changes and change their story every time you question them . Don't go there ever if you care about your car! More

by Schwartzwhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Less than 1 in reality , JoAnn Pequignot, Bill Suever, Adam Booms, Curtis Evans, Marlon White, Tyler Mason, Sarah Evans, Joe Stechschulte, Madison Hawkey, Dylin Askins
Report | Print
Nov 07, 2023 -

Tom Ahl Family of Dealerships responded

Our General Manager has been made aware of this and is taking the appropriate steps to make sure this isn't happening. Thank you for reaching out to us!

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