Tom Ahl Family of Dealerships
Lima, OH
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Alec was awesome to work with. Knowledgeable and friendly staff. We love our Suburban. We recommend Tom Ahl to everyone looking for a new vehicle. Knowledgeable and friendly staff. We love our Suburban. We recommend Tom Ahl to everyone looking for a new vehicle. More
Had an 8:00 a. m. service appointment and they called me at 2:30 p.m to get my authorization to BEGIN the work I had already asked them to do. Called me at 5:30 to l m. service appointment and they called me at 2:30 p.m to get my authorization to BEGIN the work I had already asked them to do. Called me at 5:30 to let me know the work was completed. They close at 6:00 and I’m 40 minutes away. Terrible customer service! More
I am very unhappy with Tom Ahl. Understanding that they are a Christian company, I had given them the benefit of the doubt several times. Of my last 4 vehicles, I purchased 3 fro Understanding that they are a Christian company, I had given them the benefit of the doubt several times. Of my last 4 vehicles, I purchased 3 from Tom Ahl, and had problems with all 3 of them (no problems with the vehicle I purchased elsewhere). The final straw was taking my vehicle in for work, and them "not able to get parts." They were extremely rude, and tried to get me to rent a car from them--I finally got my car back after 6 weeks & requesting to speak to the owner (they never would allow me through to speak with him). More
Tom Ahl's where they mix Christian values with outstanding service! Even though the busy holiday season it hasn't diminished service quality. Sincerely, a satisfied customer outstanding service! Even though the busy holiday season it hasn't diminished service quality. Sincerely, a satisfied customer More