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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

May 04, 2021

They were very helpful and accommodating throughout the purchasing process. All of the staff was very knowledgeable, as this was my first dealership purchase. Andy was friendly and especially helpful! More

by stina13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Andrew Martin
May 04, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience with Andrew and the rest of our staff. Customer service is essential to us, so we are delighted to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

May 04, 2021

easy to set appointment but when I got there was told it would take 1 and 1/2 hours to get oil changed and the tires rotated. That is a long wait when you weren't expecting it.And with the covid 19 there wa More

by daniel.macklem
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
May 04, 2021 -

Tom Ahl Family of Dealerships responded

Hi Daniel, thank you for allowing us to service your vehicle. We greatly appreciate this feedback, and we’re ready to work hard to earn 5 stars the next time you visit! We do have coffee in our showroom for you to enjoy on future visits and also check with your advisor about our shuttle service.

May 04, 2021

This was the easiest auto purchase in my life. I’m in my mid 60’s and I would say that’s a lot. Don’t remember the finance gentleman’s name but he get Five Stars also More

by Punkymarie55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Martin
May 05, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

May 02, 2021

Randy was great to work with! He made the car buying process quick and painless, while also being very friendly and outgoing with us! Thanks! More

by Follastori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mason
May 03, 2021 -

Tom Ahl Family of Dealerships responded

We really appreciate you sharing your buying experience with Randy! We value your time and business and look forward to continuing to support you in the future.

May 02, 2021

Great dealership with a nice selection of both new and used vehicles. Our salesman Gene was unbelievable. Extremely knowledgeable. Made buying our vehicle not only easy but fun!! More

by Celina1209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Gene Siefker, Dustin Dye
May 03, 2021 -

Tom Ahl Family of Dealerships responded

Good morning Celina, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

May 01, 2021

Randy was great. He took care of all our needs. This was the 2nd care we’ve bought from him. Will continue to shop with him in the future. More

by Cherylm831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mason
May 03, 2021 -

Tom Ahl Family of Dealerships responded

We appreciate your loyalty and patronage, Cheryl. Thanks for leaving us a 5-star review. We are ready to continue meeting that standard time after time that you visit us.

May 01, 2021

Great service with Randy Mason!! He's why we keep coming back! They stand behind there vehicles from sales all the way thru to service. More

by Lcorbet69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mason
May 03, 2021 -

Tom Ahl Family of Dealerships responded

Thank you so much for leaving such a fantastic review! We can’t wait to continue to serve you again in the future!

May 01, 2021

The people there are great. The lifetime warranty is a fantastic deal. We have bought two vehicles from Tom Ahl’s and will definitely purchase from them again. More

by aomanke3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Gene Siefker, Jeremy Addis
May 03, 2021 -

Tom Ahl Family of Dealerships responded

We greatly appreciate you taking the time and effort to leave such a fantastic review! We can’t wait to continue being your home for any and all of your automotive needs!

May 01, 2021

Ryan meet every need we needed in our new vehicle. He helped us through the process and made it quick and seemless! Will see him for our next purchase!! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bowersock
May 03, 2021 -

Tom Ahl Family of Dealerships responded

Thank you, Ashley, for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

May 01, 2021

The best car buying experience I have ever received was in my most recent car purchase with the Tom Ahl Dealership of Lima Ohio. They are top notch professionals in their field. They walked me through e More

by Heather S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wright, Chris Miller
May 03, 2021 -

Tom Ahl Family of Dealerships responded

Good morning Heather, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

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