Tom Ahl Family of Dealerships

Battery bad I had an appointment to get my car checked out because it was having problems starting some of the time, but a week before my appointment the car wou I had an appointment to get my car checked out because it was having problems starting some of the time, but a week before my appointment the car would not start. So I Called the service dept and spoke with Adam Booms and told him my problem. He said he was booked solid, but bring it in and he would try get me going. I had the car jumped to get it started and drive to Tom Ahls. When I arrived Amber Ciraa met with me and said they would look at the car. She kept me informed on what was going on and advised that the battery was bad. The service was fast and I was well informed on the car. Thank you for the great help getting me back on the road again. More

So unorganized I scheduled an appointment online and brought our Hyundai in on 8/30 for a paint touch up and a spare tire kit. They said that they would need to orde I scheduled an appointment online and brought our Hyundai in on 8/30 for a paint touch up and a spare tire kit. They said that they would need to order the items and they wouldn't be in until the next Tuesday or Wednesday (9/3 or 9/4). So, we scheduled another appointment for 9/4 (the later day to be on the safe side and make sure everything was in and we'd be able to get everything done at the same time). We picked up the car and then dropped it off again in the evening on 9/3, so it would be ready first thing in the morning on 9/4. 9/4 in the afternoon and I still hadn't heard from anyone, so I called. I spoke with someone who said that it hadn't been delivered yet, but should be there at 4:00pm during that delivery. (First of all, that's very frustrating because it leaves very little time to plan because they close at 6:00). The guy calls again at 5:20pm saying the car is done, but we're in the middle of an appointment by that time and we're not able to pick up the car until the next day. My husband has to get off work early again so we can be there before closing. We have to load up our 4 bio kids plus our 4 foster kids and drag everyone out to take him to pick up the car. He rushes out of there because after picking up the car, he has to drive back to Findlay and be there by 6:00pm. The next day we notice that the paint had NOT been touched up. We get a call that day that the touch up paint had arrived and they were ready to schedule a time for us to come in to have that done. So frustrating that it takes 3 separate trips to get everything done! More

Used express lane but was not express I used the express oil change lane but waited an hour and 20 minutes. Unfortunately, that was the case of my last oil change as well, I used the expre I used the express oil change lane but waited an hour and 20 minutes. Unfortunately, that was the case of my last oil change as well, I used the express lane but it took a little over an hour and 45 minutes. I definitely cannot do this on my lunch again. More

Fabulous Staff I love love love my new car! Randy Mason is the perfect car salesman! He listens to what you want and provides the perfect options! I will always use I love love love my new car! Randy Mason is the perfect car salesman! He listens to what you want and provides the perfect options! I will always use Tom Ahl and Randy Mason! More

Everything was fine. I had rear brakes installed on my 2008 Honda Accord and everything was done very well and in a short amount of time. I would not hesitate to recommend I had rear brakes installed on my 2008 Honda Accord and everything was done very well and in a short amount of time. I would not hesitate to recommend this dealership. More

Top salesman is Jeff Skelly When you go to shop for a new car its a overwhelming experience,,, many choose to shop online due to not wanting the high pressure of a sales represen When you go to shop for a new car its a overwhelming experience,,, many choose to shop online due to not wanting the high pressure of a sales represenative. Then steps in Tom Ahl,, and most of all the salesman Jeff Skelly. Laid back, friendly, helpfull, and the utmost people person I can imagne. When you sit at his desk you are not talking about cars with a robot,,, you have made a friend for life. If the best deal can be made he will spend his time to find it even if it will bend into his own personal time. This is not the first car we have bought from Tom Ahl and his salesman Jeff Skelly and in future time it wont be the last. I heavily suggest you walk up to the doors at Tom Ahl and before you enter take a deep breath,,, because when you leave it wont just be with a smile,, it will be with the satisfaction of the most overwhelming experience of a lifetime. Special honor goes to Jeremy Addis for his help on the signing of the documents and picking the best warrenty plan to fit our needs,, because friends,, with the electronics and complexity of the cars these days you are a fool to not get one. Jeff, Jeremy thank you very much. Tom Ahl,, hang your head high and be proud of your staff and dealership. More

I only buy my cars here! I love coming to Tom Ahl and seeing Randy when I’m looking for a new car. He goes above and beyond to help get you out the door with what you’re looki I love coming to Tom Ahl and seeing Randy when I’m looking for a new car. He goes above and beyond to help get you out the door with what you’re looking for. Everyone there is so nice and helpful. I recommend Tom Ahl and Randy Mason to anyone and everyone! More

a bit slow It was a bit slow but the work was well done. They did let me know things were going slow good thing I was not in a hurry. It was a bit slow but the work was well done. They did let me know things were going slow good thing I was not in a hurry. More

Great experience Plenty of vehicles to choose from with great prices all clearly marked. Scott did a great job helping me out and I felt confident purchasing our SUV f Plenty of vehicles to choose from with great prices all clearly marked. Scott did a great job helping me out and I felt confident purchasing our SUV from him. More

Pleasurable experience! I appreciated that I was not overwhelmed by employees wanting to"make that sale" Employees are very personable and helpful! I had a good time going i I appreciated that I was not overwhelmed by employees wanting to"make that sale" Employees are very personable and helpful! I had a good time going in debt today! True story! Please update Vehicle brand purchased selection. I purchased a vehicle brand that is not offered in the dropdown menu. More