
Tom Ahl Family of Dealerships
Lima, OH
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Quick and easy I got a flat tire and when I called the service department they ordered the tires I needed and had them installed the next day. Thank you! I got a flat tire and when I called the service department they ordered the tires I needed and had them installed the next day. Thank you! More
very fair deal I bought a used ram 1500 ,truck was clean, serviced and well explained by the sales team. Always a good experience buying from this dealership. I bought a used ram 1500 ,truck was clean, serviced and well explained by the sales team. Always a good experience buying from this dealership. More
Missed pre-delivery inspection. Although there was an administrative problem that resulted in the pre-delivery inspection not being done general manager Downing became personally inv Although there was an administrative problem that resulted in the pre-delivery inspection not being done general manager Downing became personally involved which resulted in a good outcome. It did require an over 5 hour visit to the dealership, but end result was all items were addressed, a new item identified and also fixed. Overall I'm pleased with the result. More

Wonderful Experience! I am giving Tom Ahl dealership a Five Star rating! First and foremost, they made me feel comfortable the minute I walked in the door! They gave me ti I am giving Tom Ahl dealership a Five Star rating! First and foremost, they made me feel comfortable the minute I walked in the door! They gave me time to look on the lot, without being pushy. My salesman Randy Davis was amazing! (Give this man a raise!) He understood my expectations, and took his time helping me make the best decision and stayed within my budget. The entire experience was great and I will continue to be a customer at Tom Ahl Dealership. More
Amazing Service! Everything about my time at Tom Ahl was A+! Andy was extremely helpful and knowledgeable. He answered all of my questions and spent a lot of time help Everything about my time at Tom Ahl was A+! Andy was extremely helpful and knowledgeable. He answered all of my questions and spent a lot of time helping me weigh my options. More
Very good job great place and very great sales man like Char great will be back if I get New car 👍👍 good luck Great job on the love it Grateful for the opportunity to get to know your help all that works her great will be back if I get New car 👍👍 good luck Great job on the love it Grateful for the opportunity to get to know your help all that works here More
We found what we wanted! After hitting a dear (to be honest the deer hit me) in my van it was time to find a "new" to us vehicle. Charie showed us several SUVs and helped us After hitting a dear (to be honest the deer hit me) in my van it was time to find a "new" to us vehicle. Charie showed us several SUVs and helped us narrow it down. Charlie was great to work with. We ? our GMC Terrain! More

Best car buying experience I’ve had Great place to find loyal, honest, hardworking staff. Jeff made sure I got the right car to fit my family and our needs, Dustin went to work right awa Great place to find loyal, honest, hardworking staff. Jeff made sure I got the right car to fit my family and our needs, Dustin went to work right away getting me approved, and Maggie made sure we didn’t leave anything out. Great experience. More
Excellent Experience Had to have a tire replaced on my Jeep Grand Cherokee. Initially visited a Firestone center where I was sold the incorrect tire and than they were una Had to have a tire replaced on my Jeep Grand Cherokee. Initially visited a Firestone center where I was sold the incorrect tire and than they were unable to locate the correct tire for my vehicle. Called Tom Ahl's Chrysler Service Department, they had the correct tire ordered for in under 3 minutes and was substantially cheaper than the quote I received from Firestone. A professional and knowledgable staff. A great experience!!! More
Not as good as it used to be No Window Sticker? Providing a Copy of Repairs made following our Extensive 72 Point Inspection - Where is it? Plastic under grill, not hooked back No Window Sticker? Providing a Copy of Repairs made following our Extensive 72 Point Inspection - Where is it? Plastic under grill, not hooked back on, like you said? Clip hanging out of Passenger door 🚪 - nothing done to it? Big Chip back passenger door 🚪 Paint 🎨 , Wasn’t there when we saw it last! So who did it???? Someone should of checked before sealing Paint! Runs on Paint Sealant! Runs on Leather protectant! Hopefully vapor barrier, & undercoating, are better, haven’t had a chance to look, with my Heart acting up! Ziebart, didn’t do a very good job, or your guys, either! Overspray paint all along on bottom of molding? What happened to touch up paint, you said you would send up? I asked you to get the Cargo Net, so that Car would be completely ready to go. I said I would pay for it, - your not really listening to me - a lot of the time! Especially - you or your boss - all the way thru on the paint, or we wouldn’t of had to make 7 Trips down there, for taillight, 2 Times Rims & mainly the 4 Times Paint! I really expected more, that’s why We have been driving down there to buy our cars, this is the 3rd Car from Tom AHL, we live in Whitehouse, 1-1/2 Hours Away We thought we would be treated better, & we were the 1st - 2 Times, with Scott Jackson, but not this time, with this manager! Rubber passenger top of door 🚪 Rubber Driver window 2 buckles Rubber top of Trunk Was supposed to have someone Go over Features on Car 🚙 SirusXM Radio Satellite Gas Cap 🧢 l We are both very frustrated! More