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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,658 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,658 reviews

September 17, 2019

definitely a very pleasant surprise definitely a very pleasant surprise! Used to dealing with auto salesman sharks over the past 50 years. I couldn't have asked for a better experience More

by bigbertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hoffman
Sep 18, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience! We are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

September 16, 2019

Service agent Adam was attentive and car was returned with issues resolved. He kept me posted throughout the day. I like the dealership, always friendly and More

by Jrod1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Sep 17, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience. We are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

September 16, 2019

Great experience from beginning to end! Absolutely love our new Terrain! Trevor was wonderful to work with! We would highly recommend him and will use him again when this lease is up. More

by Stacie and Doug Burtchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery
Sep 17, 2019 -

Tom Ahl Family of Dealerships responded

Hi Stacie and Doug, congratulations on your new Terrain! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

September 16, 2019

Long Wait I absolutely love Tom Ahls, however, the quick service is no longer quick.... 2 hours for an oil change is too much. Everything else is always top not More

by DMANGAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl
Sep 17, 2019 -

Tom Ahl Family of Dealerships responded

Hi DMANGAS0, thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback look forward to providing you the 5-star experience you deserve in the future!

September 16, 2019

Friendly service I regularly visit Tom Ahls service center to get my tires rotated, oil changed, etc. The service center team is always friendly and quick to help. I w More

by hmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mason
Sep 17, 2019 -

Tom Ahl Family of Dealerships responded

Hi, thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

September 16, 2019

very good I experienced very good service and was made to feel very good about the way I was treated. Employees were very friendly and made me feel that I was i More

by ecook41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Sep 17, 2019 -

Tom Ahl Family of Dealerships responded

Thank you, ecook41, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

September 16, 2019

New Used Vehicle Andy Kill was extremely helpful in answering any and all questions regarding our new vehicle. The process went very smoothly. I would recommend Andy a More

by B-MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Addis, Andy Kill
Sep 17, 2019 -

Tom Ahl Family of Dealerships responded

Hi B-MC, congratulations on your new vehicle! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

September 15, 2019

oil change & tire rotation Great customer service! Work completed within estimated timeframe. Received phone call from service department once work completed on my van. Yes, I r More

by TOOLMAN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Sep 16, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

September 15, 2019

Fast efficient Brought in vehicle for leaky sunroof and regular service had to order part for sunroof kept vehicle overnight Promptly repaired before noon next day f More

by TOOLMAN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Pyle
Sep 16, 2019 -

Tom Ahl Family of Dealerships responded

Hi, thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

September 14, 2019

Always the easiest to work with. Great job team, great experience. Kind, and attentive to detail and got the job done right. The price is comparable to anyone in town. Great team work More

by Reese D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Davis, Ryan Bowersock, Adam Booms, Dale Moore, Marlon White
Sep 16, 2019 -

Tom Ahl Family of Dealerships responded

Thank you, Reese, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

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