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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

October 07, 2019

So so so so happy Fast and friendly people. Adam booms kept me up to date on my car while the engine and starter was being replaced along with a few other small items. More

by Ngilbert83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Oct 08, 2019 -

Tom Ahl Family of Dealerships responded

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

October 06, 2019

Oil change Very friendly and quick service. Would recommend to anyone. Always a pleasant visit to Tom Ahl. They get you in and a out in a very short time. More

by guitarplayer_tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn Pequignot, Adam Booms, Amanda Vorst
Oct 07, 2019 -

Tom Ahl Family of Dealerships responded

We greatly appreciate your feedback! Thanks for being our customer and please don't hesitate to reach out to us if there is anything else we can do for you.

October 06, 2019

Online description of car was right on point! I traveled from mid Missouri to purchase a car at Tom Ahl. Adam Hooker is the one who made it possible, he is great to work with. He worked with me o More

by tmiskimen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hooker, Dustin Dye
Oct 07, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

October 06, 2019

Found the Jeep I was looking for! I had been on a mission for several months looking on line and at many Jeep dealerships. I had not been to Tom Ahl had looked on car fax seen (2) th More

by good_witch1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Johnson, Dustin Dye
Oct 07, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

October 05, 2019

Noise in the ac Quick response to exactly knowing the possible problem and repair...great response asap to contact me it was the problem and how it was still under th More

by Kathy Harter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Scott Jackson, Wade Wright, Ted Kill, Adam Booms
Oct 07, 2019 -

Tom Ahl Family of Dealerships responded

Hi Kathy, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

October 04, 2019

Best used car buying experience I've ever had. Period! had Mr Hoffman was very down to earth and knowledgeable. A great representitive for your company. I will not hesitate to look here the next time I am in t More

by midwave5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hoffman
Oct 04, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for such a great review! It was such a pleasure serving you! See you next time!

October 04, 2019

oil change was fine However; it seems I was missing some piece from underneath the front end of my car and the girl at the register told me about it because it was on her More

by pathahn
Recommend Dealer
No
Employees Worked With
I think she was new but I don't think she knew much about my car except what was written on her paper and that wasn't much either.
Oct 07, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for taking the time to share your experience. We are so sorry to hear about your concerns. The appropriate associate will be reaching out to you shortly, if not already, to discuss your experience further. We look forward to speaking with you and providing you the top-notch service you deserve!

October 04, 2019

Check engine light My Durango was in two times before this with a check engine light each time I was told it was bad gas third time they finally found a sensor they said More

by melkaren06
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Booms
Oct 07, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback. We are disappointed to hear that your experiences with our Service Department have fallen short of your expectations. We take matters such as these very seriously. We have passed your feedback along to our Management Team so that they can continue to work on improving their processes for customers moving forward. Thank you, and we hope to regain your support in the future.

October 04, 2019

EVAC leak I was pleased with the service. However, I had a 9:30 appointment and I don’t believe you started at that time. A two hour wait for a gas cap replac More

by ASKINSBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea but everyone was very pleasant.
Oct 04, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

October 04, 2019

AWESOME EXPERIENCE! ALWAYS HAVE A GREAT EXPERIENCE AT TOM AHL! GET MY VEHICLE SERVICED IN A TIMELY MATTER. AND ITS ALWAYS DONE RIGHT! I WOULD RECOMMEND GOING TO TOM AHLS More

by MJETTINGHOFF2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Oct 04, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for the positive feedback! We are happy to know that your experience with us was excellent! We look forward to continuing to support you in the future.

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