Tom Ahl Family of Dealerships
Lima, OH
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Check engine light My Durango was in two times before this with a check engine light each time I was told it was bad gas third time they finally found a sensor they said My Durango was in two times before this with a check engine light each time I was told it was bad gas third time they finally found a sensor they said it would be ready within 24 hours we called back that afternoon the second day not hearing anything and we were told that was going to be the day after. We've had other issues with our car and we've had it in and the never can figure it out . We end up usually fixing it ourselves even tho we have a warranty More
EVAC leak I was pleased with the service. However, I had a 9:30 appointment and I don’t believe you started at that time. A two hour wait for a gas cap replac I was pleased with the service. However, I had a 9:30 appointment and I don’t believe you started at that time. A two hour wait for a gas cap replacement seems excessive. More
AWESOME EXPERIENCE! ALWAYS HAVE A GREAT EXPERIENCE AT TOM AHL! GET MY VEHICLE SERVICED IN A TIMELY MATTER. AND ITS ALWAYS DONE RIGHT! I WOULD RECOMMEND GOING TO TOM AHLS ALWAYS HAVE A GREAT EXPERIENCE AT TOM AHL! GET MY VEHICLE SERVICED IN A TIMELY MATTER. AND ITS ALWAYS DONE RIGHT! I WOULD RECOMMEND GOING TO TOM AHLS FOR ALL OF YOUR VEHICLE NEEDS More
Awesome Always have a loaner car, there awesome, and quick too.i have a lifetime warranty on my 300,I love that my car is under warranty. Always have a loaner car, there awesome, and quick too.i have a lifetime warranty on my 300,I love that my car is under warranty. More
My experience was awesome It was a great experience the gentleman Mr Hooker was so nice he was right on point I was very satisfied. Very nice an honey atmosphere It was a great experience the gentleman Mr Hooker was so nice he was right on point I was very satisfied. Very nice an honey atmosphere More
Waste of time When we purchased our van, we were told we needed to come back due to a battery needing replaced. We coordinated the service with our sales rep. I als When we purchased our van, we were told we needed to come back due to a battery needing replaced. We coordinated the service with our sales rep. I also told the rep and service department how I thought a white noise speaker was out but it only does it on interstate or if it’s super windy. I drove an hour to have the battery replaced and speaker looked out. I sat in the waiting room for almost three hours with my 3 week old baby, had to track someone down to give me an update. Basically nothing was going to be done. I wasted an entire afternoon, not being informed what was going on, waiting in a lobby. I’m very disappointed in this experience. More
Vehicle diagnostic The shuttle ride back and forth from work made it convenient for me. The Service Department kept me informed of all my options for repair. The shuttle ride back and forth from work made it convenient for me. The Service Department kept me informed of all my options for repair. More
Very good service! I am always happy with the service and care I get for my car. No appointment needed and they get you in and out fast. I am always happy with the service and care I get for my car. No appointment needed and they get you in and out fast. More
Body shop made wreck look like new. Amazing. KIND. EFFICIENT. SKILLED. Please do not post my name. They did quality work in a short time. From time I entered the door they knew just what to do a KIND. EFFICIENT. SKILLED. Please do not post my name. They did quality work in a short time. From time I entered the door they knew just what to do and did as they promised. Would recommend going to Tom Ahl exclusively. More
Professional Staff & Great Dealership I drove nearly 200 miles (one way) to meet Jeff Skelly to buy my new Dodge Grand Caravan, and, I'm from the Motor City area too. Jeff worked with me o I drove nearly 200 miles (one way) to meet Jeff Skelly to buy my new Dodge Grand Caravan, and, I'm from the Motor City area too. Jeff worked with me on a Sunday as well as during one of his other day's off just to get me the vehicle and deal I was wanting. I buy new vehicles every 2 years and these folks ARE THE BEST! Jeff along with Tom Brown and Dustin Dye were very personal while being professional as well as efficient with regards to my time. The extended warranty that Tom Ahl places on his vehicles along with the preparing of vehicles for sale to consumers is the tops in the industry and almost unheard of in today's times. I will definitely recommend this dealership to everyone I know. More