
Tom Ahl Family of Dealerships
Lima, OH
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Our experience This our second time purchasing from Tom Ahl's in the past year and half. We chose to go with Randy Mason as are sales rep for a second time. He is su This our second time purchasing from Tom Ahl's in the past year and half. We chose to go with Randy Mason as are sales rep for a second time. He is super friendly, willing to do whatever to make us happy, even if that means running around the parking lot for hours getting tons of different vehicles for us to test drive. He's very honest and to the point, he helped us find the vehicle that fit our family the best. He doesn't try to pressure or force anything on you. He's very knowledgeable and willing to work with you. We prefer going through Tom Ahl because of their care for vehicles, lack of pressure to buy, and their extended warranties are amazing. We walk away knowing we're getting a reliable/dependable vehicle. Financing was extremely fast, no pressure to buy extended packages. Everything was explained nice and to the point. Dustin was very friendly. We were in and out very fast. More

Easy purchase After having a car accident I needed a new car fast. I found “the one” listed online 500 miles away from me. I made contact with Trevor, he negotiated After having a car accident I needed a new car fast. I found “the one” listed online 500 miles away from me. I made contact with Trevor, he negotiated with me via email, text, phone, it was so easy, friendly and simple! Once the deal was completed, financing done, I flew to the closest airport. They picked me up, drove an hour to the dealership. And didn’t waste any time. They knew I still have to drive 500 miles back. I was in and out in an hour! Happy beyond words! Wonderful friendly staff! Thank you! More
Extra long wait for Express Lane came in thurs. for oil chg. thru express lane: there was an hr. and half waiting and then served; Two hrs. later was told oil chg. done but tires low: came in thurs. for oil chg. thru express lane: there was an hr. and half waiting and then served; Two hrs. later was told oil chg. done but tires low: coldn;t find anything wrong so maybe it was dry rot: Put on two new tires: Then came out and said found rim bent when putting on new tire: maybe that was reason for low tire: $315 total for tires and oil: 3 hr. total: Then had to order replacement rim: would call me: I waited five days: Tues. called them: parts dept. couldn't find order: called me back hr. later and said rim was there: just pop out and go to express lane they would slap it on: YEAH; 3 hrs. later I had rim and tire back on: Another $320 and three hrs.: Five days of waiting: six hours of waiting in waiting room and $635 later I have an oil change: More

Great Dealership I appreciated all the help to locate the car equipped with all the things I wanted. Jeff Skelly worked hard to get me that car and the best deal he c I appreciated all the help to locate the car equipped with all the things I wanted. Jeff Skelly worked hard to get me that car and the best deal he could. It was a good experience and I would recommend both Jeff Skelly and Ahl's to everyone ! Margaret Wohlgamuth More
buying vehicle friendly, welcoming, efficient, and mindful of our needs Scott is very mindful of our needs and stayed to the text. He was willing to spend his time friendly, welcoming, efficient, and mindful of our needs Scott is very mindful of our needs and stayed to the text. He was willing to spend his time and efforts to be sure we got the correct vehicle of our choice. He bought in others to help the job move efficient and they were all mindful of our time. Quick pre say in financing and wrapping up of details. More
Great customer care Marlon was extremely helpful with my situation! I paid over $2,000 for a total package warranty but it didn't cover the problem that I had unfortunate Marlon was extremely helpful with my situation! I paid over $2,000 for a total package warranty but it didn't cover the problem that I had unfortunately. Marlon talked to another gentleman who maybe was in charge of the service department. She explained to him that even though my issue wasn't covered under my warranty, I had only owned my truck for 4 months. I ended up getting a bill with a very generous discount 😁 I feel that had Marlon not helped me out, I would have had a very expensive bill. Thank you Marlon and thank you to the Service department for taking such great care of a long time Tom Ahl customer! I will continue to use Tom Ahl for all of my auto needs and will spread the word about their great customer service! More
Car purchase Thanks to Gene and staff for providing excellent customer service during my purchase of a SUV. All of my questions were answered before I my final de Thanks to Gene and staff for providing excellent customer service during my purchase of a SUV. All of my questions were answered before I my final decision. I’m very pleased with my selection. More

Best Vehicle Purchase Experience Great dealership experience. Go see Randy Mason for your next vehicle. Awesome service and a great price. Family has purchased many cars from the de Great dealership experience. Go see Randy Mason for your next vehicle. Awesome service and a great price. Family has purchased many cars from the dealership and all from Randy. You won't be disappointed! More
Quick good service Everything was done in a very timely manner with good customer service. Charlie did a very good job working with us. Thanks for your help. Everything was done in a very timely manner with good customer service. Charlie did a very good job working with us. Thanks for your help. More
engine problems Sent my sons car to Tom Ahl for warranty claim they were very educated and helpful.Adam did a great job following up with me and getting my sons car d Sent my sons car to Tom Ahl for warranty claim they were very educated and helpful.Adam did a great job following up with me and getting my sons car done way ahead of expected.Thanks Adam I will definitely be back in the future. More