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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,658 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,658 reviews

October 16, 2019

GREAT SERVICE DEPARTMENT Charlie told them what was wrong and they got my vehicle in right away Amanda took good care of me Everyone in service is friendly Shuttle driver More

by dmsa68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Charlie Cypher, Amanda Vorst
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for the positive feedback! We are happy to know that your experience with us was excellent and that the process went smoothly. We hope to see you again soon!

October 16, 2019

wait time I wish I could still make an apt for oil changes. The wait time was 2 1/2 hrs but the good news was they were able to shuttle me to library. More

by Cljohnsonrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

October 16, 2019

They did a great job on my van They were great at being honest and did a great job on my van they were also very friendly and they had it done in the time they promised More

by LOUISA_CRAWFORD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us, Louisa! We truly appreciate your business and look forward to your next visit!

October 15, 2019

Our experience This our second time purchasing from Tom Ahl's in the past year and half. We chose to go with Randy Mason as are sales rep for a second time. He is su More

by Block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Randy Mason
Oct 15, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for sharing your buying experience! Congratulations on your new purchases! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

October 15, 2019

Easy purchase After having a car accident I needed a new car fast. I found “the one” listed online 500 miles away from me. I made contact with Trevor, he negotiated More

by Pattie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Addis, Amy Downing, Trevor Howery
Oct 16, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for sharing your buying experience, Pattie! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

October 15, 2019

Extra long wait for Express Lane came in thurs. for oil chg. thru express lane: there was an hr. and half waiting and then served; Two hrs. later was told oil chg. done but tires low: More

by rsmith35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Davis
Oct 16, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience with us. We are so sorry to hear about your concerns. We value your time and business and appreciate this feedback. Please know that we strive to make every service experience a positive one. We hope to regain your support in the future and look forward to providing you the 5-star experience you deserve!

October 14, 2019

Great Dealership I appreciated all the help to locate the car equipped with all the things I wanted. Jeff Skelly worked hard to get me that car and the best deal he c More

by wohlgamuthml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Jeremy Addis
Oct 14, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for the positive feedback! We are happy to know that your experience with us was excellent and that the process went smoothly. We hope to see you again soon!

October 14, 2019

buying vehicle friendly, welcoming, efficient, and mindful of our needs Scott is very mindful of our needs and stayed to the text. He was willing to spend his time More

by wienkens
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Scott Trigilio, Scott Jackson, Wade Wright
Oct 15, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

October 14, 2019

Great customer care Marlon was extremely helpful with my situation! I paid over $2,000 for a total package warranty but it didn't cover the problem that I had unfortunate More

by dbrock2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not know the name of the man that Marlon had talked to about my situation, but he was very nice also!, Marlon White
Oct 15, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for the positive feedback! We are happy to know that your experience with us was excellent! We hope to see you again soon!

October 13, 2019

Car purchase Thanks to Gene and staff for providing excellent customer service during my purchase of a SUV. All of my questions were answered before I my final de More

by mpetaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Oct 14, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

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