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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,658 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,658 reviews

October 17, 2019

Awesome experience with a great staff Randy Mason is an excellent salesman. He cares about the needs/crazy wants of each customer. The financing staff is great also. They all really care a More

by Renee Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Downing, Randy Mason, Maggie Farler
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for such a great review, Renee. It was such a pleasure serving you! See you next time!

October 17, 2019

Honest Dealership Great staff to work with. It is a pleasure doing business with them. I have seen Tom on the sales floor many times helping a customer or just shootin More

by rbarteck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Charlie Cypher, Dustin Dye
Oct 18, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

October 17, 2019

Not aplicable Overall pretty good No complaint Bob followed up and Jeremy answered all our questions on the vehicle We have bought other vehicles in the past so More

by mark.stolly
Recommend Dealer
No
Employees Worked With
Bob Cook, Jeremy Addis
Oct 18, 2019 -

Tom Ahl Family of Dealerships responded

Hi Mark, thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

October 17, 2019

Two cars This is my 2nd car purchased from Scott Trigilio@ Tom Ahls. I was really impressed with Scott's knowledge, and patience as I narrowed down to the car More

by wrighrw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Scott Trigilio, Scott Jackson, Wade Wright
Oct 18, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

October 17, 2019

Exceptional Customer Service While waiting on my car's oil change and tire rotation, Tom Ahl was walking around the showroom chatting with the customers. When he made it my way he More

by April.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl
Oct 18, 2019 -

Tom Ahl Family of Dealerships responded

Thank you, April, for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

October 17, 2019

Great experience! Andy worked with us for a couple of weeks anytime of day. Always found the answers for us. Went the extra mile to get what we needed. Would recommend More

by avorhees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Andy Kill
Oct 18, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

October 16, 2019

Great experience Randy was very helpful and easy to work with during the purchasing process. I will definitely be back in the future. The dealership appears to be wel More

by jeiden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mason
Oct 16, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for the positive feedback! We are happy to know that your experience with us was excellent and that the process went smoothly. We hope to see you again soon!

October 16, 2019

Great experience Had a great time with Jeff. I never felt like he was in a hurry and would spend as much time with me as needed. More

by jasonfbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Terry Hensley
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

Jason, thank you for the positive feedback! We are happy to know that your experience with us was excellent and that the process went smoothly. We look forward to seeing you again in the future!

October 16, 2019

Service issues Tom Ahl's service garage changes my oil and services my car every time it's needed. I've noticed oil drips in my garage and driveway. After taking my More

by Dan.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mason
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

Hi Dan, thank you for sharing this with us. We value your time and business and appreciate this feedback. We have passed this information on to our Management Team who will be making sure all procedures are being followed so that this does not occur again. Thank you again, we look forward to continuing to support you in the future.

October 16, 2019

Your staff's priority is they aim to please We brought our van in for oil leak. The problem was found promptly and we were called with an estimate. The work was completed in a timely manner. More

by Andrews.house13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

Hi Andrew, thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

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