Tom Ahl Family of Dealerships

Good but was never asked about rotating tires, no air was ad Marlon seemed very tired, not as perky as she usually is. No air was put in tires, I thought they do that with the oil change. Marlon seemed very tired, not as perky as she usually is. No air was put in tires, I thought they do that with the oil change. More

Excellent long term relationship Tom Ahl Dealerships have been servicing our vehicles for the past 20 years and have helped us purchase 3 vehicles. They are always friendly, helpful, Tom Ahl Dealerships have been servicing our vehicles for the past 20 years and have helped us purchase 3 vehicles. They are always friendly, helpful, and supportive, looking out for our special as well as routine needs. We plan to continue our long term relationship with them. More

awesome buying experience go see Randy Mason at Tom Ahl for your no hassle ,no pressure buying experience.We are a repeat customer time and time again,with awesome experience e go see Randy Mason at Tom Ahl for your no hassle ,no pressure buying experience.We are a repeat customer time and time again,with awesome experience every time. More

Oil changeb There's a lot of miscommunication between the service department and the service dealer and the people who performed the oil change. I would not be co There's a lot of miscommunication between the service department and the service dealer and the people who performed the oil change. I would not be coming back for the service I received. More

Friendly and Accomodating I have had a few instanced where I have had to utilize the service department at Tom Ahl. These times are usually ones that people dread, but my exper I have had a few instanced where I have had to utilize the service department at Tom Ahl. These times are usually ones that people dread, but my experiences have been very pleasant and the people in the service department are very easy to work with. More

Disappointed that the recall could not be completed. The computer system was down and not able to complete process, I understand this was not Tom Ahl’s fault but that the recall could not be completed. The computer system was down and not able to complete process, I understand this was not Tom Ahl’s fault but still aggravated . Scheduled another appointment to complete next week. More

A Great experience I had a great salesman who answered any questions I had and explained everything thoroughly, Bill Hoffman deserves a raise !!! and I appreciate tom fo I had a great salesman who answered any questions I had and explained everything thoroughly, Bill Hoffman deserves a raise !!! and I appreciate tom for checking in on how everything was ! also jeremy on the financial end was awesome as well! More

Awesome experience with a great staff Randy Mason is an excellent salesman. He cares about the needs/crazy wants of each customer. The financing staff is great also. They all really care a Randy Mason is an excellent salesman. He cares about the needs/crazy wants of each customer. The financing staff is great also. They all really care about the customer and treats them like family. More

Honest Dealership Great staff to work with. It is a pleasure doing business with them. I have seen Tom on the sales floor many times helping a customer or just shootin Great staff to work with. It is a pleasure doing business with them. I have seen Tom on the sales floor many times helping a customer or just shooting the breeze with them, Tom just doesn't sit behind his desk all day he gets to know his customers. Tom and the staff always treats me like they would if they were dealing with there own mother. Tom also donates to the Lima Area Concert Band every year and he doesn't just give money he so supports them. I have seen him at the concerts many times. I highly recommend them if you want a good and honest deal. More

Not aplicable Overall pretty good No complaint Bob followed up and Jeremy answered all our questions on the vehicle We have bought other vehicles in the past so Overall pretty good No complaint Bob followed up and Jeremy answered all our questions on the vehicle We have bought other vehicles in the past so this was the reason we went back Not much luck on the trade in so we kept our older one More