Tom Ahl Family of Dealerships
Lima, OH
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Awesome experience with a great staff Randy Mason is an excellent salesman. He cares about the needs/crazy wants of each customer. The financing staff is great also. They all really care a Randy Mason is an excellent salesman. He cares about the needs/crazy wants of each customer. The financing staff is great also. They all really care about the customer and treats them like family. More
Honest Dealership Great staff to work with. It is a pleasure doing business with them. I have seen Tom on the sales floor many times helping a customer or just shootin Great staff to work with. It is a pleasure doing business with them. I have seen Tom on the sales floor many times helping a customer or just shooting the breeze with them, Tom just doesn't sit behind his desk all day he gets to know his customers. Tom and the staff always treats me like they would if they were dealing with there own mother. Tom also donates to the Lima Area Concert Band every year and he doesn't just give money he so supports them. I have seen him at the concerts many times. I highly recommend them if you want a good and honest deal. More
Not aplicable Overall pretty good No complaint Bob followed up and Jeremy answered all our questions on the vehicle We have bought other vehicles in the past so Overall pretty good No complaint Bob followed up and Jeremy answered all our questions on the vehicle We have bought other vehicles in the past so this was the reason we went back Not much luck on the trade in so we kept our older one More
Two cars This is my 2nd car purchased from Scott Trigilio@ Tom Ahls. I was really impressed with Scott's knowledge, and patience as I narrowed down to the car This is my 2nd car purchased from Scott Trigilio@ Tom Ahls. I was really impressed with Scott's knowledge, and patience as I narrowed down to the car I wanted. Scott went over the top to make sure I got the car I wanted. Everyone that I interacted with left a smile on my face. Thanks to all. More
Exceptional Customer Service While waiting on my car's oil change and tire rotation, Tom Ahl was walking around the showroom chatting with the customers. When he made it my way he While waiting on my car's oil change and tire rotation, Tom Ahl was walking around the showroom chatting with the customers. When he made it my way he saw that I was working on my laptop on the coffee table. He offered me his desk as an alternative workspace. Even though I declined, it was very thoughtful and much appreciated. This is exactly why I come here for routine service even when I own a Honda (sshhh). More
Great experience! Andy worked with us for a couple of weeks anytime of day. Always found the answers for us. Went the extra mile to get what we needed. Would recommend Andy worked with us for a couple of weeks anytime of day. Always found the answers for us. Went the extra mile to get what we needed. Would recommend him to anyone!! More
Great experience Randy was very helpful and easy to work with during the purchasing process. I will definitely be back in the future. The dealership appears to be wel Randy was very helpful and easy to work with during the purchasing process. I will definitely be back in the future. The dealership appears to be well run with good integrity. More
Great experience Had a great time with Jeff. I never felt like he was in a hurry and would spend as much time with me as needed. Had a great time with Jeff. I never felt like he was in a hurry and would spend as much time with me as needed. More
Service issues Tom Ahl's service garage changes my oil and services my car every time it's needed. I've noticed oil drips in my garage and driveway. After taking my Tom Ahl's service garage changes my oil and services my car every time it's needed. I've noticed oil drips in my garage and driveway. After taking my car to a local garage to check this, they found the oil filter loose or not tightened all the way. This is not acceptable. More
Your staff's priority is they aim to please We brought our van in for oil leak. The problem was found promptly and we were called with an estimate. The work was completed in a timely manner. We brought our van in for oil leak. The problem was found promptly and we were called with an estimate. The work was completed in a timely manner. More