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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,658 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,658 reviews

October 22, 2019

Great experience The place was very well taken care of and excellent people who was helping us and such nice and stuff. I highly recommend this place More

by Hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Andy Kill
Oct 23, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

October 21, 2019

Amazing Tom ahl always goes above and beyond to help my family and I when we need new vehicles. I drove up from Columbus to get my vehicle because I trust the More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker, Maggie Farler
Oct 21, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for such a great review, Tyler! We truly appreciate it! We look forward to seeing you again in the future!

October 20, 2019

Always buy from Tom Ahl My wife and I have bought our last three cars from Tom. They always outside good service and we can find a car to meet our needs. We were in a bit More

by gnjaxon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery
Oct 21, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

October 19, 2019

Good but was never asked about rotating tires, no air was ad Marlon seemed very tired, not as perky as she usually is. No air was put in tires, I thought they do that with the oil change. More

by keckler.lk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon White
Oct 21, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your service experience. Your satisfaction is our top priority. We truly appreciate your business and the opportunity to serve you! We look forward to providing you the 5-star experience you deserve in the future!

October 19, 2019

Excellent long term relationship Tom Ahl Dealerships have been servicing our vehicles for the past 20 years and have helped us purchase 3 vehicles. They are always friendly, helpful, More

by valruedisue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Addis, Marcus Simpson
Oct 21, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future

October 19, 2019

awesome buying experience go see Randy Mason at Tom Ahl for your no hassle ,no pressure buying experience.We are a repeat customer time and time again,with awesome experience e More

by staup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mason
Oct 21, 2019 -

Tom Ahl Family of Dealerships responded

We greatly appreciate your feedback! Thanks for being our customer and please don't hesitate to reach out to us if there is anything else we can do for you.

October 18, 2019

Oil changeb There's a lot of miscommunication between the service department and the service dealer and the people who performed the oil change. I would not be co More

by KANE.121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Evans, Marlon White
Oct 23, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your feedback with us. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We have passed your feedback along to our Management Team who so they can continue to work on improving their processes for our customers moving forward. Thank you again for your feedback and we look forward to providing you with the top-notch experience you deserve in the future.

October 18, 2019

Friendly and Accomodating I have had a few instanced where I have had to utilize the service department at Tom Ahl. These times are usually ones that people dread, but my exper More

by Dmccormick3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms, Dale Moore
Oct 21, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

October 18, 2019

Disappointed that the recall could not be completed. The computer system was down and not able to complete process, I understand this was not Tom Ahl’s fault but More

by KFORD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Burden
Oct 21, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience. We value your time and business and appreciate this feedback. We hope to provide you with the 5-star experience you deserve when you come in for your next appointment.

October 17, 2019

A Great experience I had a great salesman who answered any questions I had and explained everything thoroughly, Bill Hoffman deserves a raise !!! and I appreciate tom fo More

by bradibaltrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Bill Hoffman, Jeremy Addis
Oct 17, 2019 -

Tom Ahl Family of Dealerships responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

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