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Tom Ahl Family of Dealerships
Lima, OH
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Rear brake job I thought I have an 8:30 appointment on 10-29-19 to have my rear brakes replaced. I was in error. My appointment was for 11-5-19. The young lady th I thought I have an 8:30 appointment on 10-29-19 to have my rear brakes replaced. I was in error. My appointment was for 11-5-19. The young lady that checked me in told Adam what had happened and he said he would get me in and make it work. I expected the repair to take longer than the 2 hours originally quoted but to my surprise it did not. I appreciate what Adam and the service department did to correct my error. Thank you to everyone. More
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Overall Great Experience! This is the second vehicle that I have leased from Tom Ahl dealerships, and from Jeff. Both occasions have been wonderful experiences. Jeff and othe This is the second vehicle that I have leased from Tom Ahl dealerships, and from Jeff. Both occasions have been wonderful experiences. Jeff and others walked me through my options and made me feel at home. I have no doubt that I will be back again in the future. More
I stopped in to look at a new Chrysler 200 and Andy showed me around and really worked with me to try to find what I was looking for with features and to stay in my price range. After my experience wit showed me around and really worked with me to try to find what I was looking for with features and to stay in my price range. After my experience with him I will be coming back soon to make the purchase as he was extremely helpful. More
Trustworthy & Friendly Dealership Every time I or my family members come to this dealership, we have left pleased. The last two vehicles our family has purchased have been from Tom Ahl Every time I or my family members come to this dealership, we have left pleased. The last two vehicles our family has purchased have been from Tom Ahl, and neither have had any notable problems. The staff is always helpful and friendly, and they have worked with us to secure a reasonable price. The dealership also maintains a reputation of integrity throughout the northwest Ohio region. My only wish is that there were more vehicles within my typical price range! While it didn't end up being relevant, I was particularly struck by the lifetime powertrain warrantee which the staff explained to us. That is great service! If I ever decide to purchase a truck, Tom Ahl's will be the first place I look. Thanks for the helpful information and good attitude. More
No problems at all They found and fixed the problem in a timely manner. It didn't take as long as they thought. I was surprised that it didn't take that long. They found and fixed the problem in a timely manner. It didn't take as long as they thought. I was surprised that it didn't take that long. More
Purchase of 2019 Elantra The experience was very easy and non-stressful. Jeff did all the work. Once I communicated what we wanted he did the rest from placing us in a car to The experience was very easy and non-stressful. Jeff did all the work. Once I communicated what we wanted he did the rest from placing us in a car to making sure the financing was secured... Was the easiest vehicle purchase EVER. More
Amazing . My experience with Tom Ahl was amazing due to our car salesman finding a vehicle that both my hubby and I liked. He knew what we needed and found . My experience with Tom Ahl was amazing due to our car salesman finding a vehicle that both my hubby and I liked. He knew what we needed and found it very quickly. The finance guy was also very informative. More
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AWESOME DEALERSHIP!! Scott knew exactly what we were looking for. He searched for the car and kept us updated. Within two weeks, we drove the car home. The experience was Scott knew exactly what we were looking for. He searched for the car and kept us updated. Within two weeks, we drove the car home. The experience was awesome!! More
Friendly Service I love Tom Ahl Service Center. Always excellent & friendly service. The only thing I would like to suggest is - please don't turn lights to the off I love Tom Ahl Service Center. Always excellent & friendly service. The only thing I would like to suggest is - please don't turn lights to the off position. I set them to Auto, always. Like many people, I set it and forget it... & when they are set to off at time of service & not set back to auto before the owner picks up the vehicle, it's possible for the owner to drive at night after service without realizing the lights aren't on as the nav screen lights up inside the cabin giving you a false sense that lights are on... Thank you More
Great experience, Adam was the best salesman ever!!! We knew what we wanted to buy and this was the first place we looked. The price was fair, but Adam is why we didn't go anywhere else. After looking on We knew what we wanted to buy and this was the first place we looked. The price was fair, but Adam is why we didn't go anywhere else. After looking online for all of the available inventory in a 100 mile radius this dealership was the closest and I sent an e-mail after hours and got a response in just a few minutes that answered my question, we set up a time to come and see the van and take a test drive. After working with Adam on price and financing and trade in we were pleased and knew this was the van, this was the dealership, and Adam was the best, no stress, fair price, no hassle. Who knew you could go and trade cars and have fun. Thanks Adam More