
Tom Ahl Family of Dealerships
Lima, OH
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Oil change and tires rotation Fast change oil places are expensive....why not have the dealer who knows how you vehicle should sound and drive change it for less??? Yes they may t Fast change oil places are expensive....why not have the dealer who knows how you vehicle should sound and drive change it for less??? Yes they may take a tad longer but utilize the free shuttle... More
Excellent experience. Never felt pressured. Gene really went above and beyond to find just what I was looking for. Then he spent a lot of his time making sure I not only knew all the options ava Gene really went above and beyond to find just what I was looking for. Then he spent a lot of his time making sure I not only knew all the options available to me but I thoroughly understood everything both on paper and in the vehicle I purchased. All in all....really great. More
Very good service Gene always goes above and beyond to help you with getting car you want Never pushy or demanding Very good guy.... Always come to him for servi Gene always goes above and beyond to help you with getting car you want Never pushy or demanding Very good guy.... Always come to him for service of new car More
Great experience Was met in parking lot by Gene who quickly took me to look at Grand Cherokees of various years & models. He was able to hone in on my essentials for a Was met in parking lot by Gene who quickly took me to look at Grand Cherokees of various years & models. He was able to hone in on my essentials for a new car & explain options. Treated with courtesy despite multiple questions from me. Picked out a car that day. Was kept informed of progress toward our goal of a new car. Great explanation of all the bells & whistles after the car was mine. More
Honest, friendly dealership I prefer this dealership over any I’ve ever been to..basically because they are honest and they don’t do any unnecessary repairs. However, after spen I prefer this dealership over any I’ve ever been to..basically because they are honest and they don’t do any unnecessary repairs. However, after spending almost three hours there for this last time. I think they could speed up their repair time a little bit. Everyone waiting was thinking the same thing. know they are busy, I get that, but that’s a long time to wait for anything. However, great service department. More
Very easy and quick My car had been hit in an accident several months ago, damaging the rear driver side wheel base.. It had been repaired and was running well for months My car had been hit in an accident several months ago, damaging the rear driver side wheel base.. It had been repaired and was running well for months when it developed a clunking where the car had been damaged. They got me in the next day and were able to diagnose and fix the problem in about an hour. More
Service good bit do have complaint. I had my 2014 Dodge Journey in for an oil change on Tues. Nov. 5th. Didn't mind the 1 1/2 wait but was alittle upset when I got to my vehicle and my I had my 2014 Dodge Journey in for an oil change on Tues. Nov. 5th. Didn't mind the 1 1/2 wait but was alittle upset when I got to my vehicle and my side drivers window was all the way down and it was cold out! Also my seat was pushed clear back and all mirrors were readjusted. Please put it back the way you found it. Thanks! More
Looking for a used car Wonderful service and staff!! We will definitely be back to buy another vehicle, the process was quick and easy, had the car in no time! Wonderful service and staff!! We will definitely be back to buy another vehicle, the process was quick and easy, had the car in no time! More
Great service I had to get oil change & a recall. The service was great. Adam explained what the recall was about. He called me to let me know that a couple of filt I had to get oil change & a recall. The service was great. Adam explained what the recall was about. He called me to let me know that a couple of filters needed changed & wanted to know if I wanted them to go ahead & change them. Also, the shuttle service was great too! More