Tom Ahl Family of Dealerships
Lima, OH
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Keep excellent records and look up warranty info I went in for a routine oil change but also had a faulty battery. After testing the battery it was found to be dead and I authorized replacement. Not I went in for a routine oil change but also had a faulty battery. After testing the battery it was found to be dead and I authorized replacement. Not thinking it would be under warranty, I was pleasantly surprised that Ahl's looked it up, found it was and saved me some $$$ without my asking. Great peace of mind and less hassle. More
Tom Ahl...a great place to buy a vehicle Jeff Skelly, Salesman, was very helpful and knowledgeable about the vehicle I wanted to purchase. He didn't try to talk me into a newer or higher pri Jeff Skelly, Salesman, was very helpful and knowledgeable about the vehicle I wanted to purchase. He didn't try to talk me into a newer or higher priced vehicle and he wasn't pushy. More
Great experience This is my third vehicle from Tom ahl wouldn’t go anywhere else. Both Jeff and Jeremy were awesome and super friendly! It was a great experience. This is my third vehicle from Tom ahl wouldn’t go anywhere else. Both Jeff and Jeremy were awesome and super friendly! It was a great experience. More
Oil change and tires rotation Fast change oil places are expensive....why not have the dealer who knows how you vehicle should sound and drive change it for less??? Yes they may t Fast change oil places are expensive....why not have the dealer who knows how you vehicle should sound and drive change it for less??? Yes they may take a tad longer but utilize the free shuttle... More
Excellent experience. Never felt pressured. Gene really went above and beyond to find just what I was looking for. Then he spent a lot of his time making sure I not only knew all the options ava Gene really went above and beyond to find just what I was looking for. Then he spent a lot of his time making sure I not only knew all the options available to me but I thoroughly understood everything both on paper and in the vehicle I purchased. All in all....really great. More
Very good service Gene always goes above and beyond to help you with getting car you want Never pushy or demanding Very good guy.... Always come to him for servi Gene always goes above and beyond to help you with getting car you want Never pushy or demanding Very good guy.... Always come to him for service of new car More
Great experience Was met in parking lot by Gene who quickly took me to look at Grand Cherokees of various years & models. He was able to hone in on my essentials for a Was met in parking lot by Gene who quickly took me to look at Grand Cherokees of various years & models. He was able to hone in on my essentials for a new car & explain options. Treated with courtesy despite multiple questions from me. Picked out a car that day. Was kept informed of progress toward our goal of a new car. Great explanation of all the bells & whistles after the car was mine. More
Honest, friendly dealership I prefer this dealership over any I’ve ever been to..basically because they are honest and they don’t do any unnecessary repairs. However, after spen I prefer this dealership over any I’ve ever been to..basically because they are honest and they don’t do any unnecessary repairs. However, after spending almost three hours there for this last time. I think they could speed up their repair time a little bit. Everyone waiting was thinking the same thing. know they are busy, I get that, but that’s a long time to wait for anything. However, great service department. More
Very easy and quick My car had been hit in an accident several months ago, damaging the rear driver side wheel base.. It had been repaired and was running well for months My car had been hit in an accident several months ago, damaging the rear driver side wheel base.. It had been repaired and was running well for months when it developed a clunking where the car had been damaged. They got me in the next day and were able to diagnose and fix the problem in about an hour. More