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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

June 24, 2021

Extremely smooth process!! Jeff was and has been great throughout my entire purchase as he was very helpful and knowledgeable. He also checks back often and makes sure things are still going well. I am ve More

by tedramor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Maggie Farler
June 23, 2021

Excellent place to get a nice vehicle. Dewy was outstanding and I would certainly buy from him again! It was well worth the trip to Lima. More

by ddhare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Mullett
Jun 23, 2021 -

Tom Ahl Family of Dealerships responded

We are glad you had a wonderful experience! Thank you so much for your feedback.

June 23, 2021

The dealership found exactly what we were looking for. They were able to complete the paperwork ahead of time, and made the purchase quick and easy. We will definitely be buying our next vehicle from Tom More

by GoCubsGo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Dustin Dye
June 23, 2021

Be sure to state exactly what you want done. For oil change state "synthetic" and do not assume statements and cost estimates made during reservation call will be noted on the service order. Friendly st More

by Paul
Recommend Dealer
Yes
Employees Worked With
Sarah Evans
Jun 23, 2021 -

Tom Ahl Family of Dealerships responded

We apologize if there was any miscommunication. We hope you'll give us the chance to assist you in the future! Thank you for the feedback, Paul.

June 23, 2021

Trevor has always worked good for us. Appreciate Tom Alh's Dealership! More

by antiup_20000
Recommend Dealer
Yes
Employees Worked With
Trevor Howery
Jun 23, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for being our customer! We appreciate you as well!

June 22, 2021

They replaced my rotors quickly. Provided prompt shuttle service. No complaints More

by sue-cave
Recommend Dealer
Yes
Employees Worked With
Adam Booms
June 22, 2021

They should be able to get oil changes done in less than 2 hours, that is not express. More

by glenannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms, Curtis Evans
June 21, 2021

They were very patient and understanding, especially since it was my first time buying from a dealership. Danielle was the perfect saleswoman. I will always recommend Tom Ahl. They serviced and detailed More

by bekkaward2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dani Joseph
June 19, 2021

Had an appointment at 830. Picked my vehicle up at 530 with nothing done. Set another appointment so we will see if it gets worked in then! More

by benmenke77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Jun 21, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for the review about your experience so we could address it. Our General Manager, Vince Downing, has been made aware and you may reach out to him if you'd like to discuss more at 419-230-8705. We apologize!

June 19, 2021

Randy M is always a pleasure to work with. He has helped us purchase vehicles several times throughout the years and he is much appreciated. Always pleased with services provided on upkeep of vehicles also. More

by zeltnerpack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Jeremy Addis, Randy Mason
Jun 21, 2021 -

Tom Ahl Family of Dealerships responded

It was a pleasure to assist you with your new truck! Please don't hesitate to reach out if there's anything else we can do for you.

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