Tom Ahl Family of Dealerships
Lima, OH
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I appreciate that they were able to move my service date up after I explained I needed this vehicle to go out of town. I was disappointed that this Pacifica has had to have two repairs and only has 55,00 up after I explained I needed this vehicle to go out of town. I was disappointed that this Pacifica has had to have two repairs and only has 55,000 miles on it. More
Worst experience ever trying to buy a car. Tried to sell a defective to me. Was given the run around for a week. Have purchased cars from the Ahls since the 1970's. No more. a defective to me. Was given the run around for a week. Have purchased cars from the Ahls since the 1970's. No more. More
Was in for scheduled maintenance. They had my name but had no info from their schedule system as to why I was there. After nearly two hours of waiting I started to bug their, only to find the work was lo had no info from their schedule system as to why I was there. After nearly two hours of waiting I started to bug their, only to find the work was long done and no one told us. Poor service. More
If you are unhappy with the service they provide, you will be greeted with excuse upon excuse. Very bad customer service practice. I was told I had to pay for my car ASAP, and after I did they told me t will be greeted with excuse upon excuse. Very bad customer service practice. I was told I had to pay for my car ASAP, and after I did they told me the car would be ready in two days. I got it about two and a half weeks later. When I got it was missing pieces and had a service light on. I spoke to a manager and I was only given excuses as previously stated. More
Very accommodating! They worked around my scheduled and went above and beyond with my car. VERY IMPRESSED! I missed my appointment and they were very understanding and got me in right away. They honored e went above and beyond with my car. VERY IMPRESSED! I missed my appointment and they were very understanding and got me in right away. They honored everything I was told when I purchased my car. No hassel, no upselling, very honest and friendly. More
Was very helpful in finding the best deal and the best finance. The sales person Scott was very helpful and caring and went above and beyond to see that we are taken care of finance. The sales person Scott was very helpful and caring and went above and beyond to see that we are taken care of More
Tom Ahl’s dealership is the best around. They do a great job of service to us as customers. Scott did an excellent job. Everybody at Tom Ahl’s does a great job and are very friendly. job of service to us as customers. Scott did an excellent job. Everybody at Tom Ahl’s does a great job and are very friendly. More
Keep up the great work you guys do for Lima Ohio and all the surrounding areas that visit your great dealership this what's makes you the best around the surrounding areas that visit your great dealership this what's makes you the best around More