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Todd Nissan of Torrington
Torrington, CT
213 Reviews
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Showing 213 reviews
September 12, 2023
I wouldn’t recommend the service department. Dan told me that I needed two new oxygen sensors in my truck. I had them install new oxygen sensors. Paid about a grand .The oxygen sensors don’t work Dan told me that I needed two new oxygen sensors in my truck. I had them install new oxygen sensors. Paid about a grand .The oxygen sensors don’t work properly and I had an independent test done which shows the oxygen sensors aren’t functioning correctly. Dan refused to fix my trucks oxygen sensors. I have asked Dan to speak to the manager Patrick Bayless multiple times no returned phone calls. My experience with the dealership service department is they give the run around and I feel Dan was dishonest with me on multiple occasions. I have been dealing with this since February of this year 2023. No progress has been made. No supervisor ever called me back. Very unprofessional service department in my opinion. I’m looking into filing a complaint with the DMV. “After giving this review about 15 mins I was called by the service manager Quinn. He spoke to me in a very unprofessional manner in my opinion. My car was taken to the Mitsubishi Dealer Ship which I have paperwork from to prove it. In addition it was taken to Fire Stone and I have paperwork from to prove it. So the reply was inaccurate.” I no longer want any contact with County Line because of the way I was spoken to and I will be submitting a complaint to the DMV. I’m very disappointed with the service from them. More
by rdechiara391
Employees Worked With
Colin , Dan Allegrini
May 17, 2022
Could not have asked for a better servicing experience. Joe in service really listened to my concerns before our trip and correct the issues. Joe in service really listened to my concerns before our trip and correct the issues. More
by BOBKNDS
Employees Worked With
Joe Gallo, Joe Gallo
December 26, 2021
Lots of dealer mark ups. I called interested in a used car, they added over $2500 to the advertised price in dealer mark ups. Just advertise the car for the price it takes to buy it! car, they added over $2500 to the advertised price in dealer mark ups. Just advertise the car for the price it takes to buy it! More
by Jonboy235
Employees Worked With
Kenyon Lee
December 01, 2021
Joe in service was very helpful servicing our 2019 Rouge on our last, and on all previous services at this location. We will return when we need additional work performed. on our last, and on all previous services at this location. We will return when we need additional work performed. More
by BOBKNDS
Employees Worked With
Joe, Todd, Jon Alfano, Todd Geffert, Joe Gallo
January 30, 2021
Recently purchased a used Frontier at County Line Nissan North. I called for a test drive appointment and was invited in the same day. Todd was great on the phone and in person. He gave me the key and told North. I called for a test drive appointment and was invited in the same day. Todd was great on the phone and in person. He gave me the key and told us to take our time. When we returned he took the time to answer any questions about the vehicle. I made the purchase and was offered the opportunity to pick up the vehicle at my convenience. On the pick up day, we went over the details and did the paperwork quickly and painlessly thanks to Ariel. Working with both of these gentlemen was a pleasure, and I'm very happy with the experience. More
by bdgibson583
Employees Worked With
Todd Geffert
