Todd Nissan of Torrington
Torrington, CT
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Be very very careful in dealing with either alfano dealership. They will blatantly rip you off any chance they get. If you dont pay attention to what your signing you will be paying more for a used dealership. They will blatantly rip you off any chance they get. If you dont pay attention to what your signing you will be paying more for a used car then what a new one would have cost you.. Also watch out buying used, they have no problem selling cars needing alot of work or have been in a flood... I have bought cars, new and used from several dealerships and have never regretted it like I do now.. More
I came to this dealership with no plan on buying a car. After being swayed, and getting a price I was finally satisfied with, I decided to go ahead and lease a new Nissan Rogue. I got a pretty good price, After being swayed, and getting a price I was finally satisfied with, I decided to go ahead and lease a new Nissan Rogue. I got a pretty good price, but that was about the only good thing with the purchase. After signing my lease and paying all kinds of fees, I anxiously awaited my first bill. I was told it would arrive in a couple of weeks. It NEVER came. So I emailed the finance manager, and he told me to come back in that they were having issues with the original contract. So I signed a new one. Two months later I still have not received anything in regards from Nissan. I was told to come back in another time to sign ANOTHER contract. Still have not received a bill. Finally I received a phone call from the 1-800 Nissan number, and they informed me my bill was multiple months behind, and they were turning my late payments over to collections. I explained the situation to them, and now I have to pay 3 months payments this month. Nobody at Alfano Nissan returned my emails or calls. Extremely shady company. Buying a car here was probably the biggest mistake I have ever made. DON'T make the same mistake I made. I only begun to tell you of my issues with them. More
A few days before Christmas my 2011 Audi A5 was hit by a teenage driver at West Farms Mall. I keep my cars like new and this event caused me significant stress. The next day I called my Insurance Company teenage driver at West Farms Mall. I keep my cars like new and this event caused me significant stress. The next day I called my Insurance Company and they recommended Alfano Nissan. Since my Audi Dealer did not have their own Body Shop and my prior experiences with service on my Armada were stellar, I brought my car to Alfano's Body Shop. Cole took a look at my car and immediately explained how they would fix my car. This built my confidence that I made the right decision. When I found out that the very talented Dan Cornish would be making the repairs, my confidence in an excellent repair was high. When I recieved the car it was detailed better than when I received it new. Even the engine bay was washed and armor all'd. The body work was flawless, paint match was perfect and the clearcoat depth and texture was as good or better than factory. I would highly recommend Alfano's Body Shop for any brand of car, you won't be disappointed. More
As soon as I meet Todd Geffert I knew I would be able to work very comfortably with him. At no time did I feel any pressure to purchase, which had been the case in several other dealerships that I had visit work very comfortably with him. At no time did I feel any pressure to purchase, which had been the case in several other dealerships that I had visited. Todd proved to be very knowledgeable about the vehicles and when it was time to discuss pricing, he made it all very clear and simple by showing me every detail leading down to the final cost to me. My entire purchase from start to finish went quickly and smoothly. I am very happy with my new truck and my overall experience with Todd and the entire team at Wilson Nissan. More
Joe went out of his way to find the exact truck that I was looking for.. Even went to New Hampshire to pick it up!! Joe also spent a lot of time with me at delivery, answering all my questions and makin was looking for.. Even went to New Hampshire to pick it up!! Joe also spent a lot of time with me at delivery, answering all my questions and making sure that I was comfortable with my new truck purchase before I left the dealership. Thank you for a great buying experience!! More
As a first time new car buyer, Wilson Nissan made the car buying process exceptionally easy. They provided amazing customer service and assistance throughout the buying process and are a smaller dealership buying process exceptionally easy. They provided amazing customer service and assistance throughout the buying process and are a smaller dealership where individualized service and attention are given. The staff is extremely accommodating and friendly! Overall, it was an enjoyable experience. :) More
I was in the market for a new car for my wife and I was actually on my way to an appointment with Toyota and stopped in on Labor Day. Joe was there and I told him I was on a tight time schedule, but wante actually on my way to an appointment with Toyota and stopped in on Labor Day. Joe was there and I told him I was on a tight time schedule, but wanted to at least check out a Rogue and what the numbers would be. He worked quickly, got me out the door in time for my Toyota appointment, AND Nissan gave me FAR more car for a little bit less than Toyota and quite a bit less than Honda. More
I went on line looking for a car in specific. I found what I was looking for and contacted Todd via email. He responded quickly and was able to have the jeep delivered from another dealership in NY withi what I was looking for and contacted Todd via email. He responded quickly and was able to have the jeep delivered from another dealership in NY within 2 days. I am very pleased with the customer service and the over all experience was very good. I would definetly recommend Wilson Nissan to all my family and friends. More
Very helpful, Todd found the exact model w/ the options I wanted in one day. No high pressure, upfront on all the costs. Financing and Registration were very easy and fast. wanted in one day. No high pressure, upfront on all the costs. Financing and Registration were very easy and fast. More
I bought a used vehicle from Wilson Nissan in 2008 and was very pleased then. I spoke highly of the dealership at that time and thereafter to those in need of a vehicle. When my car was totaled in an acc was very pleased then. I spoke highly of the dealership at that time and thereafter to those in need of a vehicle. When my car was totaled in an accident in 2011 I was upset, devastated, at a complete loss (and not so happy to be searching for a car again!) and I may add, about to be purchasing a new home. I was in no place to be purchasing a car and Todd worked with me, ensuring that payments remained the same, that credit was taken care of AFTER the closing of my house.... all of a sudden the stress of the situation went away! I knew I was in good hands, could trust the person I was working with (Todd, as well as the service department who had my crashed up car), and of course, I already loved my pathfinder and would be purchasing a new one. After all, my son and I received minor injuries at best in a front end collision! I attribute that to the many safety features with my pathfinder. I am once again, a proud owner of a pathfinder. THank you to Todd Geffert, and the service department, for all of your help at such a difficult time. It was truly appreciated!! More