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Todd Nissan of Torrington
Torrington, CT
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 212 reviews
May 26, 2015
Great experience They worked hard to find me a car that fit into my budget and met all my needs. Their selection was fantastic and the salespeople were not pushy. Ov They worked hard to find me a car that fit into my budget and met all my needs. Their selection was fantastic and the salespeople were not pushy. Overall, could not have had a better car buying experience. More
by MooseyPDX
Employees Worked With
Victor Santos
April 26, 2015
Would never buy from them again!!!! The sales man was nice threw the process of me buying a vehicle with them could of been more professional. When it came time to the delivery of my veh The sales man was nice threw the process of me buying a vehicle with them could of been more professional. When it came time to the delivery of my vehicle I did a walk around with the sales man and the truck was clean no damage. When I went to go see the fiancee guy Victor went to go get gas. The salesman damage my truck without telling me or anyone else and quickly rushed me into my new vehicle and sent me on my way. I noticed the damage right away when I got home and he tried to say that I did it. Some days he would not of called me back and i had to call 2 or 3 times to get a answer and they wanted me to pay the for the damage or maybe haft. After a week of calling the dealership 1 or 2 times a day just to get a answer they finally said they would cover it. After a week of xxxx and the xx they put me threw I thought that I was at Carmax…….. More
by truckguy21
Employees Worked With
Kyle, Victor Santos
April 14, 2015
Near life saver In search of an immediate replacement of our vehicle, Alfano Nissan came to our attention. Within an hour we were being assisted in our search by Vic In search of an immediate replacement of our vehicle, Alfano Nissan came to our attention. Within an hour we were being assisted in our search by Victor. He was more than helpful with our situation! After only 2 hours we drove off the lot with our new car!! The staff that we had contact with went above our expectations, and made us completely satisfied! More
by BobandMarie Brown
Employees Worked With
Victor Santos
March 25, 2015
Honest, Transparent, Value My Time Victor and the rest of the team were excellent. They spent the time before my visit giving me an honest expectation on what my negotiation would be ' Victor and the rest of the team were excellent. They spent the time before my visit giving me an honest expectation on what my negotiation would be 'at or around'. No BS, no shadiness, just honest back and forth and made my trip there a one stop purchase. It was great to trust a dealership as some of the other inquiries I sent out came back unreasonable, or not at all. More
by jolsen00
Employees Worked With
Victor Santos, Jon Alfano
March 13, 2015
Great experience! The sales and service/parts center were professional and courteous and friendly, I'm glad I decided to come to Alfano Nissan for a new car and parts. The sales and service/parts center were professional and courteous and friendly, I'm glad I decided to come to Alfano Nissan for a new car and parts. Salesman Victor Santos did an awesome job of answering all my questions and concerns. More
by Efield1018
Employees Worked With
Victor Santos
February 10, 2015
Too pushy Boy, were they aggressive. When I called to set up an appointment to test drive a used Honda Civic hybrid, I told Gil, “If you pressure me, I will lea Boy, were they aggressive. When I called to set up an appointment to test drive a used Honda Civic hybrid, I told Gil, “If you pressure me, I will leave.” I probably should have followed through on this promise. The test drive was nice – I had requested that the car not be made spiffy, which meant that I got to play around with a few controls while we got gas – and I would say that I got an extended drive. Because Gil is a Nissan dealer, he wasn’t able to answer all my questions about the Civic, but that makes sense because he isn’t a Honda dealer. After my test drive, I was pressured extensively and uncomfortably by Gil and his boss Kyle, who was so new to the job at the time that he didn’t yet have business cards. I was asked personal questions such as why I didn’t want to buy a car above a certain price, and my keys were held hostage. I was allowed to leave only after spending over two hours there, thereby eliminating any chance I had at test driving any other cars that day because I had to drive about two hours away and be there by a certain time. And of course, when I asked if other people have inquired about the car, I was told it wouldn’t last on the lot through the weekend – and it’s still there three weeks later. So, if you’re looking for a no-pressure-buying situation, I recommend you look elsewhere. But if that doesn’t bother you, I think they’re decent salespeople otherwise. More
by northboundlane
Employees Worked With
Kyle Merritt, Gilbert Zollarcoffer
February 07, 2015
Best Decision of the New Year After a very disheartening interaction with my local dealer, I found my way up to Alfano to see Sal, who not only helped me get an amazing deal on my After a very disheartening interaction with my local dealer, I found my way up to Alfano to see Sal, who not only helped me get an amazing deal on my trade in and lease, but made the entire experience of car shopping one that i look forward too again in 3 years. Sal and Kyle were both amazing, and i highly recommend seeing them for your next Nissan! Happily drove away in a 2015 Nissan Rogue SL AWD More
by phoenixflame611
Employees Worked With
Sal Capodicci, Kyle Merrit
January 19, 2015
Bad customer service Purchased vehicle about one week later started having issues with brakes took the car in for service was told my brakes were fine go back 2 months lat Purchased vehicle about one week later started having issues with brakes took the car in for service was told my brakes were fine go back 2 months later for oil change only to be told I neede new brakes & rotors at " my cost " over $400. More
by Gdel
Employees Worked With
Dan Lavallo
November 11, 2014
Sales Gil was so helpful and professional. I would highly recommend anyone interested in buying a crossover or any car that they check out Gil at Alfano Nis Gil was so helpful and professional. I would highly recommend anyone interested in buying a crossover or any car that they check out Gil at Alfano Nisson. More
by Lori06790
Employees Worked With
Gilbert Zollarcoffer
October 14, 2014
Review of Sales Person, Jasmine. Thanks Jasmine: I had a wonderful experience working with Jasmine. She was not only very courteous and knowledgeable, but also very amicable and f Thanks Jasmine: I had a wonderful experience working with Jasmine. She was not only very courteous and knowledgeable, but also very amicable and friendly. She gave me her undivided attention and really appreciated my points of view. The new 370Z is a wonderful auto and is performing very well. Thanks Jasmine! More
by Lankie
Employees Worked With
Jasmine Mullins
