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Todd Nissan of Torrington

Torrington, CT

4.9
212 Reviews

522 WINSTED RD

Torrington, CT

06790

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Showing 212 reviews

May 26, 2015

Great experience They worked hard to find me a car that fit into my budget and met all my needs. Their selection was fantastic and the salespeople were not pushy. Ov More

by MooseyPDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santos
May 26, 2015 -

Todd Nissan of Torrington responded

Congratulations on your new vehicle. We love helping people find the perfect new car. We appreciate your kind words in regards to our staff. Our team will always be here to assist you. Please let us know what else we can do for you. Thank you for choosing Alfano Nissan.

April 26, 2015

Would never buy from them again!!!! The sales man was nice threw the process of me buying a vehicle with them could of been more professional. When it came time to the delivery of my veh More

by truckguy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle, Victor Santos
April 14, 2015

Near life saver In search of an immediate replacement of our vehicle, Alfano Nissan came to our attention. Within an hour we were being assisted in our search by Vic More

by BobandMarie Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santos
Apr 14, 2015 -

Todd Nissan of Torrington responded

We appreciate you taking the time to share your experience with us. Our staff does a great job at going above and beyond. We will pass your kind words along to Victor. Thank you for your business and we hope to work with you again in the future.

March 25, 2015

Honest, Transparent, Value My Time Victor and the rest of the team were excellent. They spent the time before my visit giving me an honest expectation on what my negotiation would be ' More

by jolsen00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santos, Jon Alfano
Mar 26, 2015 -

Todd Nissan of Torrington responded

We can't thank you enough for sharing your experience with us. We are pleased to hear that Victor took such great care of you. Honesty is extremely important to the entire staff here at Alfano Nissan. We appreciate your business and hope to have the opportunity of working with you again in the future.

March 13, 2015

Great experience! The sales and service/parts center were professional and courteous and friendly, I'm glad I decided to come to Alfano Nissan for a new car and parts. More

by Efield1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santos
Mar 13, 2015 -

Todd Nissan of Torrington responded

Thank you for taking the time to leave us this review. We are also glad that you decided to come to Alfano Nissan. Victor is very knowledgable and it sounds like he took great care of you. We are always here to assist you and answer any questions that you may have. Thank you for your business. Come back and see us again sometime.

February 10, 2015

Too pushy Boy, were they aggressive. When I called to set up an appointment to test drive a used Honda Civic hybrid, I told Gil, “If you pressure me, I will lea More

by northboundlane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Merritt, Gilbert Zollarcoffer
Feb 19, 2015 -

Todd Nissan of Torrington responded

We apologize for your negative experience. At Alfano Nissan we are committed to 100% Customer Satisfaction. We value our customers and truly appreciate the time to share your opinion. Please contact us at your earliest convenience so we may fully understand your grievance and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Jasmine Mullins BDC Manager 860-482-5555

February 07, 2015

Best Decision of the New Year After a very disheartening interaction with my local dealer, I found my way up to Alfano to see Sal, who not only helped me get an amazing deal on my More

by phoenixflame611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Capodicci, Kyle Merrit
January 19, 2015

Bad customer service Purchased vehicle about one week later started having issues with brakes took the car in for service was told my brakes were fine go back 2 months lat More

by Gdel
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Lavallo
November 11, 2014

Sales Gil was so helpful and professional. I would highly recommend anyone interested in buying a crossover or any car that they check out Gil at Alfano Nis More

by Lori06790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Zollarcoffer
Nov 12, 2014 -

Todd Nissan of Torrington responded

Thank you so much for taking the time to write this great review for Gilbert. Gil is an amazing sales person who always takes his time to make sure his customers are 110% happy before leaving the dealership. We hope you continue working here with us at Alfano Nissan. And Congratulations on your vehicle purchase!!!

October 14, 2014

Review of Sales Person, Jasmine. Thanks Jasmine: I had a wonderful experience working with Jasmine. She was not only very courteous and knowledgeable, but also very amicable and f More

by Lankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Mullins
Oct 15, 2014 -

Todd Nissan of Torrington responded

Congratulations on your new vehicle. We appreciate your feedback and would like to thank you for your business. Jasmine is one of our top sales people who is dedicated to giving her customers top notch service. Please stop in the sales department to say hello when you take advantage of your free oil change. See you in a few months.

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