Titus-Will Used Cars - Lakewood - Service Center

Professional service Took my 2010 F250 to Lakewood Ford for 1st time. Lost all heat on drivers side. a 9 1/.2 hour labor job to replace a blend door actuator ($50 part). Took my 2010 F250 to Lakewood Ford for 1st time. Lost all heat on drivers side. a 9 1/.2 hour labor job to replace a blend door actuator ($50 part). I was pissed about $1,400 repair bill but Dave and staff were very patient and professional. Did an outstanding job on my truck and did the 60,000 mile service also. Truck was put back together perfectly and clean. I will be getting all my work done here. P.S. Sorry about my language when I got the estimate. More

Informative and Professional Dave kept us informed of our options when we needed to repair the steering on our F350. He explained the issue in simple terms and gave us options to Dave kept us informed of our options when we needed to repair the steering on our F350. He explained the issue in simple terms and gave us options to fit our budget. More

F350 Powerstroke Had a couple warranty issues on my 2014 F350 Powerstroke. Went into Lakewood Ford and saw Dave Alger. Dave was very professional and took care of my i Had a couple warranty issues on my 2014 F350 Powerstroke. Went into Lakewood Ford and saw Dave Alger. Dave was very professional and took care of my issues in a timely manner. Would definitely visit Dave and his service team again. More

best service ever Dawn Nelson at the service department of Lakewood Ford is very helpful and friendly. I am very happy with the service every time on my F150. Dawn Nelson at the service department of Lakewood Ford is very helpful and friendly. I am very happy with the service every time on my F150. More

Service beyond good Every service experience at Lakewood Ford with Dave Alger has been nothing but excellent. Dave cares about my vehicles and needs as if it they were h Every service experience at Lakewood Ford with Dave Alger has been nothing but excellent. Dave cares about my vehicles and needs as if it they were his own. Dave will go out of his way to explain what is needed and will also help prioritize needed repairs. I can't say enough about the care and concern that this dealership and service adviser takes with their customers. Thanks to the entire staff. More

Fast Service I know I should schedule service visits but my work schedule makes planning a very difficult thing to do. But as always, despite a full schedule, My I know I should schedule service visits but my work schedule makes planning a very difficult thing to do. But as always, despite a full schedule, My Service Advisor Suzi was able to squeeze me in and nailed the wait time to a T. Granted it was longer than I wanted to wait (didn't want to wait at all!) but I much rather hear an honest assessment than someone who simply tells you what you want to hear and then be an hour late. More

Great Service - ask for Dave Alger I've brought my Ford Escape to Dave Alger since I bought it. He's honest about what needs fixing and what can wait; he makes sure I understand what t I've brought my Ford Escape to Dave Alger since I bought it. He's honest about what needs fixing and what can wait; he makes sure I understand what the options are. Always on time as well. More

Very Knowledgeable Service Team I have been doing business with Dave Alger for more than 15 years the knowledge that he demonstrates with the help of his shop technician's keeps me c I have been doing business with Dave Alger for more than 15 years the knowledge that he demonstrates with the help of his shop technician's keeps me coming back over and over. I have a fleet of more than 50 Ford vehicles that I bring into this Dealership and with the help from Dave Alger and Suzi Cronin I have always gotten taken care of in the upmost professional manner. I would recommend this Dealership to all. More

Dave Alger at Lakewood Ford is a trusted service advisor! Dave Alger has been my trusted service advisor at Lakewood Ford for a number of years. Dave is always honest and straight up regarding needed repairs. Dave Alger has been my trusted service advisor at Lakewood Ford for a number of years. Dave is always honest and straight up regarding needed repairs. He also provides guidance on future maintenance so I can plan ahead. I couldn't be happier with Dave. I have been coming to Lakewood Ford Service since it opened! More

No Interest In Helping You After They Sell You a Car! The old saying goes "Buyer Beware" applies to this dealership. Very attentive when a potential customer is in the market for a new or used car. After The old saying goes "Buyer Beware" applies to this dealership. Very attentive when a potential customer is in the market for a new or used car. After the sale services SUCKS! I bought a "certified" 2015 car from this dealership and 4 months down the road discovered a trim piece that had been replaced beforehand incorrectly. I stopped by to discuss and was told "no problem" that the dealership would ship me a replacement trim piece. Well after 4 more phone calls and four months later, I STILL haven't received the trim piece. I should correct myself, and say that after the first two months I did receive a part in the mail, but low and behold it was the wrong part. Not even sure what part of the car this piece goes on. When I called to explain the situation, once again I was told "no problem, we'll get the correct piece mailed out right away". Well,.... 45 days later and two more phone calls, I still am waiting for the part. Next phone call is going to be ugly, and I may never get the part sent to me, but I will fell better about the situation. Tried being the "good person" here but it's getting me absolutely nowhere. More