Titus-Will Used Cars - Lakewood - Service Center
Lakewood, WA
149 Reviews of Titus-Will Used Cars - Lakewood - Service Center
Great I have been using Lakewood ford for just over two years now with two different F150's. They have always been professional when talking and working wit I have been using Lakewood ford for just over two years now with two different F150's. They have always been professional when talking and working with me. If I didn't have have to move to another state I would continue to use this dealership for many years to come. Thank you for the great service. More
I Love this Dealership! I have been going to Lakewood Ford for several years now, and I simply would not go anywhere else. I have never left there without feeling confident I have been going to Lakewood Ford for several years now, and I simply would not go anywhere else. I have never left there without feeling confident about the service that was performed on my vehicle. That is such a nice feeling! They know my vehicle, and I trust them - it's as simple as that. I would have to say that this is the best Ford service department I have ever used, and having moved several times throughout the years that I have owned my vehicle, I have used several different Ford dealers in several different states. The customer service really is awesome! It is also so nice to have female service advisors! Suzi is wonderful! She always explains what needs to be done, and if the technicians find something else (I have an older vehicle), she lets me know whether it is something that can wait a little bit. The facility is very clean and well kept. There is a large window in the waiting room so I can see my vehicle while they're working on it. The waiting room is very comfortable, and shuttle service is also available if you are unable to wait. There are coupons for some services available online at the dealer's website. There is also the wonderful Ford Rewards program (which is free to join) which offers discounts each time you come in - discounts you can use then or save for later! At my last visit, it was raining when I left, and they very thoughtfully made sure my vehicle was waiting right outside the door for me when I left! I love Lakewood Ford! More
Great dealership to work with. I was very pleased with the service I received at Lakewood Ford. They were able to get me in sooner than other local dealerships and they fixed the pr I was very pleased with the service I received at Lakewood Ford. They were able to get me in sooner than other local dealerships and they fixed the problem quickly. I will be back for future repairs. More
Great Service As a single vehicle family, it is a crisis to have the vehicle breakdown. My dealership was quick to get me in and out with a price substantially less As a single vehicle family, it is a crisis to have the vehicle breakdown. My dealership was quick to get me in and out with a price substantially less than the estimate. The courtesy ride to and from the dealership is a great plus. More
Outstanding Service This is the only place I take my vehicles for service. I call Suzi for the appointment and she takes care of everything. I take the vehicle in and s This is the only place I take my vehicles for service. I call Suzi for the appointment and she takes care of everything. I take the vehicle in and she does the rest, she gets me in and out fast and addresses everything that I tell her about. Thanks Suzi for your caring and can do attitude. More
Software Update for Car Great service in the Service Department with my car's software update. When there was an issue with the update they took care of it. Great service in the Service Department with my car's software update. When there was an issue with the update they took care of it. More
Great Move from Kansas to here and been using Lakewood Ford since, they have an awesome service and a very friendly service representatives locking forward Move from Kansas to here and been using Lakewood Ford since, they have an awesome service and a very friendly service representatives locking forward to help. More
Great Bought my Ford here in March I was very pleased with the sales person and everyone who worked with us . I had two recalls and they were very fast at l Bought my Ford here in March I was very pleased with the sales person and everyone who worked with us . I had two recalls and they were very fast at looking at it and getting it back to me. I was ready a lot sooner than what they said it would be. Everyone there in the service Department were very polite and friendly. More
The Kid Excellent service. Friendly people. Always a great experience everytime I go there. It's a good feeling to know of such a great dealership so close t Excellent service. Friendly people. Always a great experience everytime I go there. It's a good feeling to know of such a great dealership so close to home. More
Just Perfect As I arrived early morning to Ford Dealer to service my car, the employees were courteous as I said "good morning," Sarah Fein took her time to let m As I arrived early morning to Ford Dealer to service my car, the employees were courteous as I said "good morning," Sarah Fein took her time to let me know about my car service. I waited for no more than 30 minutes. I have a rewards card and Sarah Fein remind me that if I wish to use the rewards that I have already in my card I could, What a great service. Thank you, see you at my next visit! More