Titus-Will Used Cars - Lakewood

Follow up after sale I bought an F-150 that had a small electrical issue. The salesman met me and exchanged vehicles (loaner) when part arrived and returned the truck when I bought an F-150 that had a small electrical issue. The salesman met me and exchanged vehicles (loaner) when part arrived and returned the truck when the part was fixed. More

Trade in I only brought in my vehicle to sell it out right and I left the dealership with a 2018 Ford Escape. Great service when it came to accommodating milit I only brought in my vehicle to sell it out right and I left the dealership with a 2018 Ford Escape. Great service when it came to accommodating military and families!!! More

Brake job Par excellence I brought my Focus in to have the front brakes repaired/replaced since they had been identified on an earlier tune-up visit as needing attention. In I brought my Focus in to have the front brakes repaired/replaced since they had been identified on an earlier tune-up visit as needing attention. Initially I started by booking my visit with the online Svc Appt app and it worked great, easy to navigate etrc. Then I received a text reminding me of my upcoming service appointment which was very helpful since my calendar is usually pretty full. Dropped the car off using the after hours drop-off envelope and headed to work. About 10 minutes after the 8AM start time for the Ford Technician, I received a call from my Service Adviser who verified exactly what I wanted done and insured that all my questions were answered. She also assured me that I could get the coupon price for a complete brake job even though I didn't have he coupon with me. She also said if there were any problem she would immediately call me. By noontime I hadn't received any calls so I presumed no news is good news, which was correct since I received a call at around 1PM letting me know the car was done and ready to go. I also was give a final cost verbally so there were no surprises. When I arrived to pick up the car checkout was speedy and I was on my way in a short time. Great Service, Great atmosphere, helpful and knowledgeable staff. More

Easy No Hassle Purchase! We had a great experience at Lakewood Ford with our salesman Bob Mitzel! He directed us to the perfect SUV for our family and made everything so smoot We had a great experience at Lakewood Ford with our salesman Bob Mitzel! He directed us to the perfect SUV for our family and made everything so smooth and with no pressure to buy. That was how car sales should go every time! When I decide to purchase another vehicle I’ll be going to Lakewood Ford again. Those guys took great care of us! More

Responsive, Friendly service Suzi is always so friendly and attentive when I have come in for service on my car. She is always providing me with updates and thoroughly reviews wh Suzi is always so friendly and attentive when I have come in for service on my car. She is always providing me with updates and thoroughly reviews what was done during my visit. I always feel like I'm treated fairly with great customer service. Thank you Suzi for always making sure I am taken care of! Highly recommended More

Excellence Bought my new Ford Fusion from Robert Mitzel. He was very professional n funny too! Treated me with respect n answered all of my questions. When I nee Bought my new Ford Fusion from Robert Mitzel. He was very professional n funny too! Treated me with respect n answered all of my questions. When I need another new car, it will be Robert Mitzel I call. Thank you so much. Great customer service. More

Alli is an amazing sales women! She was so helpful to my husband and I, and was able to everything to get us in our new car!we are so happy! She was so helpful to my husband and I, and was able to everything to get us in our new car!we are so happy! More

Amazing Easy Fast had a wonderful time at Lakewood ford Bob Mitzel got us into the right car with a great price and took care of us all the way through. will be buying had a wonderful time at Lakewood ford Bob Mitzel got us into the right car with a great price and took care of us all the way through. will be buying another car from Bob. More

Buy car Came in looking for an f150. We searches around many different dealerships looking at Chevy and rams but when it came down to it, Lakewood Ford found Came in looking for an f150. We searches around many different dealerships looking at Chevy and rams but when it came down to it, Lakewood Ford found the truck I was just looking for. More

Good rapport Ask for Bob Mitzel. It makes car buying so much better when you can quickly build an honest rapport with the salesman. If you can stump him with a q Ask for Bob Mitzel. It makes car buying so much better when you can quickly build an honest rapport with the salesman. If you can stump him with a question, Bob will do whatever it takes to find the correct answer. He might not be willing to bring the price down, but will give you a fair deal on your trade-in. If I'm ever in the market for another pickup, I will get with Bob. More