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Titus-Will Used Cars - Lakewood

Lakewood, WA

4.8
336 Reviews
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11503 Pacific Hwy SW

Lakewood, WA

98499

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Showing 336 reviews

September 19, 2011

We found the car we wanted on line and sent an email late Saturday night. The email was answered on Sunday morning, followed by a phone call at 11:30AM (not too early). When we arrived at the dealership, t More

by Genebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fletcher
Sep 19, 2011 -

Titus-Will Used Cars - Lakewood responded

We appreciate you taking the time to share your experience about Lakewood Ford. We are happy to hear that Kevin Fletcher and our team were able to provide you with great customer care, and we hope that you are enjoying your 2011 Jeep Patriot! If you should ever have any questions or need anything, please do not hesitate to contact us. Also, be sure to visit our Facebook and Twitter pages to see our latest news and exclusive offers! Regards, Greg Anderson - Operations Manager ganderson@lakewoodford.net

August 03, 2011

Matt & the entire staff were wonderful to deal with, from car selection, to financing and honestly explaining every step of the way. Our experience was quick, friendly & professional. Matt is the cons More

by Focus420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Beattie
Aug 03, 2011 -

Titus-Will Used Cars - Lakewood responded

Thank you for taking a moment to share about your time with us at Lakewood Ford. We always strive to provide an excellent standard of customer care, and we are pleased to hear that we were able to achieve this during your visit. It is great to hear that Matt Beattie and our team could help find a car you love, and if you should ever need anything, please do not hesitate to contact us. Also, be sure to visit our Facebook and Twitter pages to see our latest news and exclusive offers! Facebook: http://on.fb.me/jC8xJn Twitter: http://bit.ly/mDNfCZ Regards, Greg Anderson - Operations Manager ganderson@lakewoodford.net

August 02, 2011

Very friendly & helpful :)they went out of their way to make sure we got the truck we wanted with payments that were affordable along with tha extended warranty & gap insurance, for that just in case More

by tmd127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wolfe,Ray Ainsworth & Tina Heywood
Aug 03, 2011 -

Titus-Will Used Cars - Lakewood responded

Congratulations on your new truck! We are thrilled to hear that Robert Wolfe, Ray Ainsworth, and Tina Heywood could provide you with a great experience. We hope that you are enjoying your truck so far, and if you should have any questions or need anything, please do not hesitate to contact us. Also, be sure to check out our Facebook and Twitter pages to see our latest news and exclusive offers! Facebook: http://on.fb.me/jC8xJn Twitter: http://bit.ly/mDNfCZ Regards, Greg Anderson - Operations Manager ganderson@lakewoodford.net

July 31, 2011

With a conformation of service hours reported by a person who works in the service department and the actually time which is reported by Tim Land is complete B.S. I attempt to get an oil change today for my More

by Dram666
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Land
July 21, 2011

Got a car for $6000 and 4 months later the key got stuck and I called and the people at the dealer ship were rude said not are problem thats what you get when you buy a used car. thay tell you what you want More

by custmer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
all
June 08, 2011

Great experience with this dealership. USAA referral customers are treated very well with little haggling. Great purchase experience. Salesman was very thorough and knowledgeable of the vehicles I was i More

by Robseam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Marcus
Jun 09, 2011 -

Titus-Will Used Cars - Lakewood responded

On behalf of Lakewood Ford, we would like to thank you for your great review! We always want to make sure our customers leave with a positive experience, and we are thrilled to hear that Ray and Marcus could provide you with this. We hope that you are enjoying your new vehicle, and if you should have any questions or need anything please do not hesitate to contact us. Also, be sure to visit our Facebook and Twitter pages to see our latest news and exclusive offers! Facebook: http://on.fb.me/jC8xJn Twitter: http://bit.ly/mDNfCZ Regards, Greg Anderson - Operations Manager ganderson@lakewoodford.net

June 06, 2011

Lakewood Ford seemed to be customer oriented and addressed my needs. The Sales Consultant that worked with me, Lawrence Bradshaw, was very friendly ahd helpfull, and gave me the information I reque More

by lesterwa58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fletcher & Lawrence Bradshaw
Jun 07, 2011 -

Titus-Will Used Cars - Lakewood responded

Thank you so much for taking the time to share your experience about Lakewood Ford! It is important to us that each customer receives great care from our team, and it is encouraging to hear that Kevin Fletcher and Lawrence Bradshaw could provide you with this. We hope that you are enjoying your vehicle, and if you should have any questions or need anything, please do not hesitate to contact us. Also, be sure to visit our Facebook and Twitter pages to see our latest news and exclusive offers! Facebook: http://on.fb.me/jC8xJn Twitter: http://bit.ly/mDNfCZ Regards, Greg Anderson - Operations Manager ganderson@lakewoodford.net

May 24, 2011

Our salesman was very professional, very down to earth, helpful and respectful of our space. I would highly recomend him to anyone in the market for a new truck or car. He worked with us on our trade in. I More

by RMiskar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gomez
May 27, 2011 -

Titus-Will Used Cars - Lakewood responded

We appreciate you taking the time to share your experience about Lakewood Ford! Customer care is incredibly important to us and we are happy to see that our team could provide you with a pleasant experience. We hope to continue to serve you in the future, and if you should have any questions please do not hesitate to contact us. Also, be sure to check us out on Facebook and Twitter to see our latest news and specials exclusive to our fans/followers! Facebook: http://on.fb.me/jC8xJn Twitter: http://bit.ly/mDNfCZ Regards, Greg Anderson - Operations Manager ganderson@lakewoodford.net

May 13, 2011

best car buying experience we have EVER had. Dan is so easy to work with and he really listens to you. there was absolutly no pressure. We can't say enough good things about the dealership or our experi More

by valerier53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cortez and Tony
May 27, 2011 -

Titus-Will Used Cars - Lakewood responded

Thank you very much for taking the time to share your experience! We always strive to provide an excellent standard of customer care, and we are thrilled to hear that Dan Gomez and the rest of the Lakewood Ford team could give you a great experience. We hope that you are enjoying your vehicle, and if you should have any questions or need anything, please do not hesitate to contact us. Also, be sure to visit our Facebook and Twitter pages to see our latest news and special offers! Facebook: http://on.fb.me/jC8xJn Twitter: http://bit.ly/mDNfCZ Regards, Greg Anderson - Operations Manager ganderson@lakewoodford.net

April 23, 2011

After driving an old, unpredictable 87 Honda for ten years, I finally decided to start thinking about getting a new car. I am SO glad I checked out Lakewood Ford! Lawrence found me the car that had the More

by NewWheelsForMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Bradshaw, Tony
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