Titus-Will Ford - Service Center

Excellent Quick Lane Service, impressive! My Escape was serviced quickly, as scheduled, received "the works" package, washed and vacuumed. The advisor was very helpful, reminding me of my Ser My Escape was serviced quickly, as scheduled, received "the works" package, washed and vacuumed. The advisor was very helpful, reminding me of my Service Program benefits, and indicated the rear window wiper blade and the total package expense would come to "zero". Excellent ! Thank you! Jeff B. More

Great people, hard working and honest! Could not be happier with the people I have dealt with when bringing my vehicle in for service! Beautiful waiting room and all, but the people behind Could not be happier with the people I have dealt with when bringing my vehicle in for service! Beautiful waiting room and all, but the people behind the service desks make it worth coming into Titus Will. Can’t go wrong with whoever you’re given or choose to work with in service or Quicklane! More

Poor customer service I had my truck in for the door latch recall. First visit they did four door latches and an oil change. I notice the rear door on the driver side didn’ I had my truck in for the door latch recall. First visit they did four door latches and an oil change. I notice the rear door on the driver side didn’t open. 2nd visit- most of a day- they said it needed a new latch. 3rd visit- all day- got it back and the door opened. A month later I discovered the door had been unlocked the whole time. 4th visit- all day- they said it needed a latch- REALLY?. I watched a YouTube video, bought trim removal tool, removed the door panel, pushed the electrical connector all the way on, it works fine now. They did not even offer to pay for the trim removal tool. They either don’t give a hoot about customer service, or they are grossly incompetent. More

Awsome service! I came in for service on my vehicle and got the best service ever. I spoke to Miranda Winant and she was very informed and to the point on what I need I came in for service on my vehicle and got the best service ever. I spoke to Miranda Winant and she was very informed and to the point on what I needed done to my vehicle. I left with a smile and will definitely be back. Thank You, Johnny Snow More

Awesome service with a friendly smile Quick and awesome service with a smile! My vehicle was serviced as requested and on time. I look forward to getting any service I may need in the futu Quick and awesome service with a smile! My vehicle was serviced as requested and on time. I look forward to getting any service I may need in the future completed here. Thanks so much Miranda for all of your help and knowledge! More

Sales good, service bad. Sales department was awesome. Wasnt pressured when looking. Service department is a different story. It was a hassel, I had to go back multiple times Sales department was awesome. Wasnt pressured when looking. Service department is a different story. It was a hassel, I had to go back multiple times to fix a pre-existing issue. More

Great service We went to have our car checked as to why it was leaking and they found all what was wrong with it and where the leaking was coming from. The cost was We went to have our car checked as to why it was leaking and they found all what was wrong with it and where the leaking was coming from. The cost was not bad at all. Had I gone to a different location is probably would pay more and not even get my car fixed. Miranda was also great to work with. More

Tickle fighting I came in to get my car fixed and left with so much more. A smile on my face. Not only was my car fixed but the service I received was unmatched to an I came in to get my car fixed and left with so much more. A smile on my face. Not only was my car fixed but the service I received was unmatched to any place I have ever visited. I left happy. More

Fast & helpful Just wanted to reach out and say that my experience working with Miranda was great. She managed our time well, did her best to answer my questions and Just wanted to reach out and say that my experience working with Miranda was great. She managed our time well, did her best to answer my questions and was focused and attentive. More

Wonderful service! We look forward to working with Miranda whenever we come in to have our truck serviced. She is always smiling, friendly, and helpful and is knowledge We look forward to working with Miranda whenever we come in to have our truck serviced. She is always smiling, friendly, and helpful and is knowledgeable about products and services. We always leave happy! More