Titus-Will Ford

Great place to buy preowned cars Steve and Tim helped me find a car that fit exactly to my needs and desires. Very helpful and friendly. I feel comfortable coming back in the future. Steve and Tim helped me find a car that fit exactly to my needs and desires. Very helpful and friendly. I feel comfortable coming back in the future. More

New Used Ford! Tim made the whole experience super easy and fun. Very nice guy and a pleasure working with him to find the perfect truck for us! Tim made the whole experience super easy and fun. Very nice guy and a pleasure working with him to find the perfect truck for us! More

2012 Fusion Hybrid We came in to “look” at a 2012 Ford Fusion. We had plenty of time to buy and were not in a hurry. We visited other used car lots and received the typi We came in to “look” at a 2012 Ford Fusion. We had plenty of time to buy and were not in a hurry. We visited other used car lots and received the typical used car routine. We scheduled to view the car online and when we arrived, the car was available and presentable. Tim specifically made this experience one that would bring me back. We love the product and service provided. More

Amazing service I had the most amazing experience when I bought a car from them, I feel compelled that others should know about their amazing, above and beyond servic I had the most amazing experience when I bought a car from them, I feel compelled that others should know about their amazing, above and beyond service. I worked with Matt Smith. I had decided online that I wanted the Ford C-Max hybrid plug in. I have been shopping around for a couple of months and had many, many obnoxious sales people wanting to "help" me. I won't bore you with the details, but there was some appalling behavior. Then I talked with Matt. I told him I was pretty serious about buying this particular car, but that I thought the price was a bit high. He worked on the price to the point I was comfy, and then, when I told him I couldn't get to Tacoma today, he offered to come to me! Yes, for a test drive - he was willing to come to my house - and he did! I bought the car right then on the phone. He confirmed the price, and when he arrived, I had a check for him - and nothing changed. He stuck to the original price he offered. He is kind, generous, and honest. The first time I drove the car, I noticed a funky smell. I think someone might have smoked in the car. He immediately offered to fix it. He said he would have the car ozoned, and we could work out the details. Today I texted him to see how he wanted to work the logistics, and he told me "we will come pick it up from you, do the work, then return the car". This is amazing. I have extenuating circumstances where it's hard for me to leave home right now - and Matt, once again, went far above and beyond my wildest expectations. If you want to buy a new or used car (mine is used- but in perfect condition) Call Matt Smith and Titus-Will Ford in Tacoma. He is amzing and you will have a great experience. More

Easy and fun Tim was a great sales person who knew a lot and wasnt trying to pressure us into a sale but show us what we came in for and what we needed. It was a r Tim was a great sales person who knew a lot and wasnt trying to pressure us into a sale but show us what we came in for and what we needed. It was a relaxed experience and we will definitely recommend Tim and even return for future purchases. Thanks Tim !! More

Exelent sales man It was the sales man that made it worth while ...he was amazing with my 2 kids which helped a lot was willing to try hard to acomidate what I wanted w It was the sales man that made it worth while ...he was amazing with my 2 kids which helped a lot was willing to try hard to acomidate what I wanted was never pushy just helped work for me had it not been for Tim I would have walked away but he had a lot of respect More

Definitely would recommend! I went in to see a used F150 that I was interested in. Tim was my salesperson and he was great! My husband needed to co-sign and he was in Vegas so th I went in to see a used F150 that I was interested in. Tim was my salesperson and he was great! My husband needed to co-sign and he was in Vegas so they overnighted the papers to have him sign them so I could take the truck home as soon as possible. They were super friendly to work with and not pushy at all. I definitely would recommend Tim to everyone! More

Great people, hard working and honest! Could not be happier with the people I have dealt with when bringing my vehicle in for service! Beautiful waiting room and all, but the people behind Could not be happier with the people I have dealt with when bringing my vehicle in for service! Beautiful waiting room and all, but the people behind the service desks make it worth coming into Titus Will. Can’t go wrong with whoever you’re given or choose to work with in service or Quicklane! More

The best place to buy Super Duty Trucks! Great experience in our purchase of a new F350 DRW truck - absolutely pleased with all aspect of the buying experience - Wil is a great resource and e Great experience in our purchase of a new F350 DRW truck - absolutely pleased with all aspect of the buying experience - Wil is a great resource and extremely helpful working with us on making a great deal! More

Amazing car buying experience Rick and the crew took great care of my family and I. They worked hard to find the truck we wanted in the color we highly desired. They also worked we Rick and the crew took great care of my family and I. They worked hard to find the truck we wanted in the color we highly desired. They also worked well with us on pricing and compensation for our trade. They went above and beyond to make us happy customers! I highly recommend Rick and the Titus-Will team! Best car buying experience ever! More