Titus-Will Ford

Excellent service-knowledgeable, trustworthy and fair in negotiations. We are now purchasing our 5th vehicle from them, over a period of years. We used to work with Dan in sales but he retired so we worke negotiations. We are now purchasing our 5th vehicle from them, over a period of years. We used to work with Dan in sales but he retired so we worked with Chase this time; same fantastic service. We wouldn't go anywhere else! More

The paperwork problem that caused me to write a "negative" review, on 11/17, was QUICKLY resolved as soon as the GM got involved, on 11/17 and I am, now, "completely" SATISFIED with my entire exper "negative" review, on 11/17, was QUICKLY resolved as soon as the GM got involved, on 11/17 and I am, now, "completely" SATISFIED with my entire experience !!! More

I have been bring our Ford Escape and Ford Fusion to Titus-Will Ford for 3+ years. Have been extremely impressed with the cleanliness, customer service professionalism and expertise of the service de Titus-Will Ford for 3+ years. Have been extremely impressed with the cleanliness, customer service professionalism and expertise of the service department. It is the dealership I go to for vehicles and service! More

Worst puchuse I have ever made with a dealer I bought a 2008 Dodge ram 3500 Cummins diesel. I went to Titus will because I heard so many good things about them and I wanted a reliable truck. I un I bought a 2008 Dodge ram 3500 Cummins diesel. I went to Titus will because I heard so many good things about them and I wanted a reliable truck. I understood that I was purchasing a used vehicle and it is sold as-is. However, I was assured that Titus Will always take good care of their customers, each used car goes through a rigorous check by their service shop to make sure its ready and if I had issue to let them know, they told me "you will be taken care of" I quickly learned that was not true. I have barely had the truck for 7 months now. In the first month, the exhaust pipe came apart and fell off. Then the passenger side hub went out, the clock spring in the steering wheel broke and has to be replaced if I want my airbag and steering wheel controls to work the passenger side lower control broke in half. Today my Gearbox blew a seal and I have to replace the Gearbox, power steering pump, and hoses. The only thing the dealer helped me out with was the hub issue. Thank the lord I know how to work on trucks and have my own tools otherwise, I'm sure I would have spent $3000 in repairs by now. If I knew they were selling me a product at this level I would have used craigslist or Facebook market and saved money. My recommendation is, go somewhere you will be much better off. More

Cameron Bryne Very polite, knowledgeable of the vehicle..appreciated his attention to detail. Respectful and allowed time to discuss without pressure. Likable you Very polite, knowledgeable of the vehicle..appreciated his attention to detail. Respectful and allowed time to discuss without pressure. Likable young man Would do business with him again if in the market! More

Excellent file through Excellent follow through. Keep up the good work. Cameron was very pleasant to deal with and corrupt in his dealings. Atmosphere at your dealersh Excellent follow through. Keep up the good work. Cameron was very pleasant to deal with and corrupt in his dealings. Atmosphere at your dealership is pleasant, too. More

xxxxxxx of a manager My salesman (Cameron) was very nice, and very good at his job. But when he brought in his manager to help, the manager questioned my education to my f My salesman (Cameron) was very nice, and very good at his job. But when he brought in his manager to help, the manager questioned my education to my face. I said screw it I’ll buy this car, but I will never buy from this dealership ever again as long as that guy is a manager. My advice is to fire that manager and promote my salesman. He was much better with customer service. More