Titus-Will Ford

Customer service is everything I put in a high rating because of the way I was treated from the salesman down to finance. The salesman wasn't short on explaining everything to me so I put in a high rating because of the way I was treated from the salesman down to finance. The salesman wasn't short on explaining everything to me so I would understand exactly what I was getting into and he gave me plenty of time to get the car I wanted. I appreciate the patience he had and the generosity, thanks for the awesome car KARL! More

Excellent salesman/average service department I have worked with Greg Eckroth for several of my car purchases. He is knowledgeable, patient and seems to really care. I've had a couple minor issues I have worked with Greg Eckroth for several of my car purchases. He is knowledgeable, patient and seems to really care. I've had a couple minor issues or concerns with my vehicle after my purchase and Greg has taken time to work through them with me and has made sure I am taken care of. I have referred several friends and family members to Greg and they always have shared that they too had a great experience. I would feel confident purchasing from Greg again in the future. I also take my car here for service and maintenance. It is challenging to get appointments within a couple of days. I also have had issues with my vehicle that were diagnosed incorrectly or have taken, what I felt was, above average time to repair. I would say I have less confidence with the service department overall. More

Very good Every time we buy a vech Greg Echroth has been there every time , the whole dealership feels like family as long as I live in wa I will always buy fro Every time we buy a vech Greg Echroth has been there every time , the whole dealership feels like family as long as I live in wa I will always buy from you guys More

My salesman made buying easy I was able to talk to my sales rep before I got to the dealership and he found the perfect car for me both times I purchased a car, other was a pickup I was able to talk to my sales rep before I got to the dealership and he found the perfect car for me both times I purchased a car, other was a pickup. Great experience and have referred others to this dealership and this sales person, Greg Eckroth they also bought cars. More

Got ourselfs a van Shopped around for about a month, different dealers, different vans. We drove the one at Titus Will, and after about a week or so decided that was the Shopped around for about a month, different dealers, different vans. We drove the one at Titus Will, and after about a week or so decided that was the one for us. In the mean time of us shopping, Karl didn't harass us about buying that one and didn't get in our personal space. When we went in to make the purchase he had it ready for us to check out one more time before we decided to buy it. The rest of the sale went pretty smooth. No complaints really. If we need another vehicle while where in the PNW I wouldn't hesitate to go back to Titus Will and find Karl. Other good things about TW and Karl; I was able to test drive the vehicle with out the salesman, Karl was looking at looking at everything on the lot for us while we were test driving, having another prospect ready when we returned. Over all, pretty good experience! More

Super easy, and happy with my purchase Karl called me suggesting to get this 2000 Ford Focus, because it was in my price range, and i was in need of transportation. Karl greeted me at the p Karl called me suggesting to get this 2000 Ford Focus, because it was in my price range, and i was in need of transportation. Karl greeted me at the parking lot, led me straight to the car. Showed me all the options, and made me aware of some of the problems. It was too easy, I wanted it. Paperwork took less than an hour, Karl was consistent, confident, and simply a nice guy. I walked out to the car, the service department had already looked everything over made sure fluids, tire pressure, and hoses were good. I was out of the lot in two hours. Fast, easy, and the price felt genuine for the car. Thanks again Karl More

It makes car purchasing as a pleasant experience The sale rep. Tim Thoreen listens to customer, that is amazing. Tim didn't do pushy sales but listen to my needs on my car. And no "back and forth" ga The sale rep. Tim Thoreen listens to customer, that is amazing. Tim didn't do pushy sales but listen to my needs on my car. And no "back and forth" game playing while negotiation price. I highly recommend this dealership, especially this sales rep. Tim Thoreen. What is more beautiful is Tim follows up with customer, and called me while license plates arrived at dealership place, and lots more. Both thumbs up. More

Service after purchase Greg Eckroth goes out of his way to service you after the purchase of your new or used vehicle. Along with a great price you get great service. Greg Eckroth goes out of his way to service you after the purchase of your new or used vehicle. Along with a great price you get great service. More

Wonderful Fantastic sales team!! I couldn't have had a better experience.. Titus will has alway been wonderful. Between sales and service I couldn't be happier. Fantastic sales team!! I couldn't have had a better experience.. Titus will has alway been wonderful. Between sales and service I couldn't be happier. More

No pressure easy purchase. Mr. Rooney went above and beyond to make our recent vehicle purchase at Titus-Will Ford a pleasant experience. He was very knowledgeable and had a gr Mr. Rooney went above and beyond to make our recent vehicle purchase at Titus-Will Ford a pleasant experience. He was very knowledgeable and had a great no pressure approach to the process. More