Titus-Will Chevrolet - Service Center

Parts Dept Olympia Very Pour attitude Had them look up Brake pad parts for my 211 CTSV . Subject on phone very short and had a more than some what pour attitude . wanting over 250.00 do Had them look up Brake pad parts for my 211 CTSV . Subject on phone very short and had a more than some what pour attitude . wanting over 250.00 dollars for each brake pad . We call Summit speed . and got top of the line Hawk brake pads for 65.00 for each pad 260.00 total no shipping charge and they will have the parts at my front door in 48 hours . and the deal wonders why there car racks are empty More

Dissatisfied We purchased a car a 2016 car in April 2017. Was told it never was in a accident but recently after 1/12yrs find it was We purchased a car a 2016 car in April 2017. Was told it never was in a accident but recently after 1/12yrs find it was More

Terrible Service During my last visit, I noticed the employees speaking poorly about the customer he was on the phone with which is very unprofessional. When it was my During my last visit, I noticed the employees speaking poorly about the customer he was on the phone with which is very unprofessional. When it was my turn to be helped, the guy had an attitude and did not want to explain anything to me. When I came to pick up my car they had charged me $160 for a diagnostic I had already told them about! And to top it all off, the shuttle they provide take on average an hour to an hour and a half to pick you up?! It should not take that long to drive 10 miles! More

Customer service Took my car to get fixed, charged me over 600 to replace hose, still leaks, took it back, got the run around and was asked to leave. The manager didn' Took my car to get fixed, charged me over 600 to replace hose, still leaks, took it back, got the run around and was asked to leave. The manager didn't even want to look at the service bulletin, extremely poor customer service, got home looked...still leaking. More

Took my 97 Camaro in for a oil change lifetime oil changes o Brought my car in for the yearly oil change and check out my fuses and windshield wipers. Came to pick up my car to a broken windshield glass all over Brought my car in for the yearly oil change and check out my fuses and windshield wipers. Came to pick up my car to a broken windshield glass all over the seats in the inside of it where they took it to fix it they left it open to a rainstorm totally soaking inside of a nice custom Camaro! Getting it back after they clean the glass up they told me it wouldn't start the fuel pump was bad it was a $1,300 repair they towed it to my house once I charge the battery up on it there is no problem with the fuel pump whatsoever. I believe they are just scamming customers to get business and have them replaced $700 windshield wiper motors and $1,300 fuel pumps because they sure don't know anything about the cars they service. After this experience I wouldn't trust him with anything I own and I own all Chevrolet. More

Horrible service center Bought a new truck from here that the dealership had added a lift kit to. Within a week the truck smelled like it was on fire and a loud clunking soun Bought a new truck from here that the dealership had added a lift kit to. Within a week the truck smelled like it was on fire and a loud clunking sound. After taking it back to the dealership they said nothing was wrong with truck other than a torn cv boot. They had had the truck for hours also. They said they would order the cv boot parts and get back with me. The clunking sound didnt go away so i took it to les schwab. Within 10 min they brought me back too show me a laundry list of things wrong including missing hardware for lift and suspension! Took it back to dealership and they had truck for a week and after a week hadnt even sent it off to get lift fixed, said they forgot about me! Unreal how bad the service center is with communication and there technicians are some of the worst mechanics i have ever seen. After finally getting my truck back it was dirty, several grease spots inside and outside on the truck and damage to the inside of my truck trim. Would never recommend this place to anyone and i wish i could get my money back and buy a vehicle from a quality dealership. More

So rude I have never had such bad customer service. The manager i talked to while trying to find out about my parts started raising his voice then decides to I have never had such bad customer service. The manager i talked to while trying to find out about my parts started raising his voice then decides to hang up on me. Im not the first person in this area to experience this. I will never be back and i would highly recommend everyone to stay away from them More

recall on my 2005 Chevy impala ?? nice job ¡!!! Jordon Durham was breath of fresh air very professional and nice I will go back for all my car needs :-) in the future!!! Have a great day !!! Jordon Durham was breath of fresh air very professional and nice I will go back for all my car needs :-) in the future!!! Have a great day !!! More