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Titus-Will Chevrolet

Tacoma, WA

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75 Reviews
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11011 Pacific Ave S

Tacoma, WA

98444

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Showing 75 reviews

August 17, 2024

Brent Church the finance manager hung up on me. Gary the salesman didn’t know the truck information. Worst experience of my life and I will never tell anyone to go to this dealership. More

by Joyrose1431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary,Brent Church
January 12, 2023

Robert was awesome. He listened to me about how much I was wanting to pay and met my request More

by Lewandowsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Njoku
December 14, 2021

My salesman Mike Cain went above and beyond to get me into my new Silverado. The finance team had a job to do and got it done. There was no BS no wasted time and they made it a pleasure to land my truck. More

by Greg M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cain
September 24, 2021

I have to say that Michelle in finance is the reason for my high review. Even it wasn't her responsibility to rectify a misunderstanding, she went over and above to turn my experience into a good one. Wou More

by Eclipse7053
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle
September 16, 2021

Landon the finance manager never paid me for the car we sold to the dealership. Never returned my calls and when we did talk to him he was unprofessional and rude and told us to stop calling when they owe More

by Bbbbhbvvgg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Landon
May 19, 2021

My soon-to-be ex-husband took a Camry leased under both of our names; without my knowledge or my consent to this dealership, they traded the Camry for him into a corvette. They have the car now for over a More

by adribm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bert Church
November 04, 2019

Terrible.. Service Paid for car on Tuesday and it's still not ready for pickup on the following Monday. Salesman won't call back. We are disgusted! More

by Doug C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Hill. ????????????????????
October 02, 2019

Very unpleasant and bad experience we went over to purchase 2016 Chevy Equinox and we told them we were already approved by our bank and they accepted and we went home with the car whic More

by SUV Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe, Ben, Mike
July 05, 2019

Parts Dept Olympia Very Pour attitude Had them look up Brake pad parts for my 211 CTSV . Subject on phone very short and had a more than some what pour attitude . wanting over 250.00 do More

by bad service
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not get name
November 27, 2018

Great Service I just purchased a 2019 Traverse and am so happy that I chose Titus-Will Chevrolet. As a business owner I know how important employees are in their p More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baughman
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