Tipton Hyundai
Brownsville, TX
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Looked at Tipton Fords, bought a Tipton Hyundai! After looking at the Escape in the Tipton Ford dealership, I made an appointment to test drive the three engines with salesman Juan Serna. I waited t After looking at the Escape in the Tipton Ford dealership, I made an appointment to test drive the three engines with salesman Juan Serna. I waited too long and all the 2018 Escapes were sold by the time I got back to Ford. Juan Serna got me into several Ford SUVs in a range of sizes for test drives and while all of them were nice to drive, I could not get used to the limited visibility when I turned to look behind the vehicle, in any of them. Serna was so patient with my need to test drive and to check out the Escape's rear visibility. He escorted me to the Tipton Motor group parking lot that had used and new vehicles. There was a used Escape for me to check out! I also tried driving several other SUVs, and did not like any of them. Then Juan showed me a row of Hyundai Santa Fe Sports. I picked one to test drive and found it an enjoyable space to be in, and comfortable to drive. It felt like a smaller vehicle, while it had better rear visibility, great cargo volume, the smaller wheels I prefer for our local roads, and a Satellite Radio! I even liked the color. Sale made. Juan spent a ton of time with me, getting to know my driving preferences and just plain old getting to know me. Next day, I came back and bought the car from Juan. I was a bit nervous about going to see 'The Finance Person', but Noelia Escamilla made me feel comfortable. Finally, Juan introduced me to Adrian Santillana from the Tipton Hyundai dealership next door. He took time to explain the features of my new purchase, and introduced me around the Hyundai shop. TIpton Auto Group, you have some very good employees! Will recommend Tipton Ford and Hyundai to family and friends. More
Good and excelente servicio. E l taramite fue muy Rapido y sin ninigun contratiempo y salimos con un new car .en corto tiempo muy amigable y cordial explicaron todo correctam E l taramite fue muy Rapido y sin ninigun contratiempo y salimos con un new car .en corto tiempo muy amigable y cordial explicaron todo correctamente , More
Feedback Had a very positive experience with the sales person (Alonzo Cavazos) as well as other staff. Will certainly recommend Tipton Ford to family and frie Had a very positive experience with the sales person (Alonzo Cavazos) as well as other staff. Will certainly recommend Tipton Ford to family and friends. Didn’t expercience pressure to purchase. More
Always the BEST Customer Service! Great customer service from the moment you walk in the door! You are greeted with Eddie's smile, cup of coffee and a "Be right with you!" Honest pe Great customer service from the moment you walk in the door! You are greeted with Eddie's smile, cup of coffee and a "Be right with you!" Honest people Honest service. Keep up the good work service department, What a Team! More
Excellent Dealership This is a great dealership with very friendly staff. We were very happy to work with them and were not disappointed at all. Will sure recommend this This is a great dealership with very friendly staff. We were very happy to work with them and were not disappointed at all. Will sure recommend this dealer to our friends and family. More
Survey Satisfied customer, and thorough salesman. Staff was friendly. Paper work process lengthy, but understand comes with purchasing a vehicle. Overall sa Satisfied customer, and thorough salesman. Staff was friendly. Paper work process lengthy, but understand comes with purchasing a vehicle. Overall satisfied with the vehicle. Great service. More
Great Was a great experience would recommend this dealership. The sales person and finance manager did a excellent job. Show room was clean and people were Was a great experience would recommend this dealership. The sales person and finance manager did a excellent job. Show room was clean and people were friendly More
Hyundai Tucson purchase I had a great experience purchasing my new vehicle. From viewing the different models, test driving the vehicle, to purchasing the vehicle, I enjoyed I had a great experience purchasing my new vehicle. From viewing the different models, test driving the vehicle, to purchasing the vehicle, I enjoyed my visit and purchase of my new Hyundai Tucson. More
Survey Since the moment i walked into the car dealership I felt very comfortable, my questions were answered. So, I would definitely recommend family and fri Since the moment i walked into the car dealership I felt very comfortable, my questions were answered. So, I would definitely recommend family and friends to this dealership. More
Awesome My Experience there a Tipton Ford was excellent! The personnel help me feel comfortable and welcomed. Everything was explained in detail and if any q My Experience there a Tipton Ford was excellent! The personnel help me feel comfortable and welcomed. Everything was explained in detail and if any questions arose it was answered by the end of the purchase. Jorge Cabrera my sales representative did mention that if there was any questions I had after I left the dealership, I could call him. More