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Tipton Hyundai

Brownsville, TX

4.9
482 Reviews

450 E. Morrison Road

Brownsville, TX

78526

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Showing 482 reviews

August 30, 2023

Took my car in last Saturday for a recall job. Like always John Wells took excellent care of me. He always goes above and beyond to make me feel at home. He even had the job done ahead of schedule More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wells , Tipton Hyundai
Aug 31, 2023 -

Tipton Hyundai responded

David, it's great to know that John welcomed you back with another excellent service experience! When a customer says words like this, we know we're doing things right. Thank you for being a loyal Tipton Hyundai customer!

August 26, 2023

Very proffecional,courteus, and attentive. Very satisfctory visit. I accomplished all I needed in a timely manner. More

by JLBONNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Redmond, Tipton Hyundai
Aug 27, 2023 -

Tipton Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tipton Hyundai. Ruben Reyes, Service Manager

August 22, 2023

Great Customer service , quick turn around on vehicle service . All questions answered in a professional manner , thank you . More

by freddycav64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tipton Hyundai
Aug 22, 2023 -

Tipton Hyundai responded

Thanks for sharing about your experience with Tipton Hyundai. We appreciate your business and hope to see you again soon! Ruben Reyes, Service Manager

Aug 22, 2023 -

Tipton Hyundai responded

We're glad to know you had a great experience here at Tipton Hyundai! Our team is always here to provide excellent service and answer any questions. Thanks for your feedback and 5-star review!

August 11, 2023

John Wells and Paloma always take good care of me. They are proficient, friendly, and do a good job. More

by furgatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wells and Paloma, Tipton Hyundai
Aug 14, 2023 -

Tipton Hyundai responded

Thank you for taking the time to leave us this great five-star rating! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tipton Hyundai; we look forward to having you as one of our valued customers for many more years to come! Ruben Reyes, Service Manager

May 01, 2023

My Hyundai needed the yearly check-up. Made the appointment for Saturday, April 29th. It was fast. Couldn't believe it. Nice employee's. Loved it. More

by dogarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Reyes, Kelsey Redmond, Tipton Hyundai
August 23, 2022

Have bought 6 Hyundai in the last 7 years great dealer ship will recommend it to all my family and friends best in the valley no question ask. More

by Victormanueldeleon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tipton Hyundai
Aug 24, 2022 -

Tipton Hyundai responded

Thank you for recommending us! Please let us know if we can help with anything else!

February 03, 2022

Carla in internet sales was wonderful, but she has no control over the predatory pricing of this dealership. She has been instructed to tell potential EV customers that there is a $5,000 charge above MS More

by predatory pricing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tipton Hyundai
Feb 07, 2022 -

Tipton Hyundai responded

Sorry we missed your business. Providing an excellent experience, including clearly and accurately explaining the prices of our vehicles, is our top priority. Here at Tipton Hyundai we are transparent and offer competitive market pricing. We hope you will give us another opportunity to demonstrate our commitment to exceptional customer service in the future, and we thank you for your feedback.

Feb 07, 2022 -

predatory pricing responded

The response is unacceptable and simply reiterates that Tipton Hyundai overcharges. Notice that the failure of the Review function on their facebook page is never addressed. Once again, go anywhere but Tipton Hyundai. If this is how they address a media complaint imagine how you would be treated in private if you chose to do business with them.

December 13, 2021

Great people. Set appointment online and had immediate follow up from Tipton Hyundai service department. They were ready when I arrived and the recall was done while I waited. More

by kpetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma, Tipton Hyundai
Dec 15, 2021 -

Tipton Hyundai responded

Thank you for the 5 star review! We're so glad to hear that you had such an enjoyable service visit. Thank you for choosing Tipton Hyundai. We look forward to seeing you again for your future service needs!

December 09, 2021

Great service, and provided quick and easy oil change. Always friendly and able to assist. My vehicle was treated with excellent care, would highly recommend to anyone. More

by Steve48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma and John
Dec 13, 2021 -

Tipton Hyundai responded

Thank you for the positive feedback, Steve! We are proud to have provided you with consistently excellent service. Thank you for choosing Tipton and we look forward to your next visit!

November 30, 2021

Great service, and provided quick and easy oil change. Always friendly and able to assist. More

by girl91795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tipton Hyundai
Feb 18, 2022 -

Tipton Hyundai responded

Thank you for your kind words! We're proud to provide every customer with an excellent service experience. We're looking forward to seeing you again for your future service needs!

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