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Tipton Ford

Overview Reviews (64)

Tipton Ford

Name: Tipton Ford
Address: 3840 N Expressway, Brownsville, TX, 78526, US
Telephone: (956) 350-5600
Rating: 4.8

4.8

64 Reviews

3840 N Expressway, Brownsville, Texas 78526

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Sales: (956) 350-5600

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Tipton Ford

Brownsville, TX

Overview

Reviews

4.8

64 Reviews

Call Dealership (956) 350-5600

3840 N Expressway

Brownsville, TX

78526

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4.8

64 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (64)

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Showing 64 reviews

October 24, 2023

SERVICE VISIT

The service that I received was exceptional. David Quintero, the Quick lane technician was very courteous, respectful and extremely helpful. I was notified of any updates and added procedures be David Quintero, the Quick lane technician was very courteous, respectful and extremely helpful. I was notified of any updates and added procedures before they were completed. I am very satisfied with the service I received at Tipton Ford. More

by castle57@yahoo.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

David Quintero- excellent representative!!

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Oct 24, 2023 -

Tipton Ford responded

We're so glad to know that you had an exceptional service experience with David and our team at Tipton Ford Brownsville. Thanks for sharing your five stars and fabulous feedback - see you next time!

September 12, 2023

SERVICE VISIT

Juan and the team at the Quick Change side of Tipton Ford service dept. do a terrific job of customer service. Courtesy and clear explanations make the experience exemplary. service dept. do a terrific job of customer service. Courtesy and clear explanations make the experience exemplary. More

by willa_waw

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Service Manager and Juan, Service Writer

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Sep 12, 2023 -

Tipton Ford responded

We're so glad to know that you had a great experience with Juan and our Quick Change team at Tipton Ford Brownsville. We always aim for clear communication and top-notch service! Thanks for the review!

September 11, 2023

SERVICE VISIT

Everything was great the communication, the step by step on letting you know the service being done and punctually. on letting you know the service being done and punctually. More

by c.aldape

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Valerie S

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Sep 11, 2023 -

Tipton Ford responded

C, we're glad to know that you had a great experience with us at Tipton Ford Brownsville. We always aim for clear communication and punctuality in our service. Thanks for your feedback!

August 28, 2023

SERVICE VISIT

Leo was very helpful. My car looks very nice like new. They did a great job. My car looks very nice like new. They did a great job. More

by ceciliafarrell94

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Leo

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Aug 29, 2023 -

Tipton Ford responded

Thank you for sharing your wonderful experience with Leo at Tipton Ford Brownsville!

August 21, 2023

SERVICE VISIT

My experience at Tipton Ford has been , Great, professional and on timely work done . I’ve shared my experience with others. professional and on timely work done . I’ve shared my experience with others. More

by JRoc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Tomas

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Aug 22, 2023 -

Tipton Ford responded

We're delighted to know you had a great experience at Tipton Ford Brownsville and appreciate your sharing it with others. Thank you for the positive feedback!

August 20, 2023

SERVICE VISIT

The service at Tipton Ford was excellent. The Representives were very courteous and professional.. I’ve had bad experiences with other dealerships . The Representives were very courteous and professional.. I’ve had bad experiences with other dealerships . More

by Humil1224

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Two

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Aug 21, 2023 -

Tipton Ford responded

We're glad to know you had an excellent experience with our team at Tipton Ford Brownsville. We always aim for professionalism and courtesy, so it's great to see that reflected in your visit. Thanks for choosing us!

August 09, 2023

SERVICE VISIT

Took in my car without hesitation Completed the work on time and to my satisfaction time and to my satisfaction More

by herrgardr

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Leo

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Aug 09, 2023 -

Tipton Ford responded

Thank you for reviewing Tipton Ford Brownsville!

August 09, 2023

SERVICE VISIT

Very professional and courteous , Smart, good communication, follow up, responsible, friendly,focused under pressure also communication, follow up, responsible, friendly,focused under pressure also More

by hnoe08939

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Kenya

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Aug 09, 2023 -

Tipton Ford responded

We're glad to know you had a positive experience with our team at Tipton Ford Brownsville! We strive for professionalism and good communication. Thanks for the review, we appreciate it!

April 21, 2023

SERVICE VISIT

The service department does not value the time of the customer. They scheduled me for an oil change. When I arrived, I was told that they do not do oil changes on my vehicle. I said, "you've serviced customer. They scheduled me for an oil change. When I arrived, I was told that they do not do oil changes on my vehicle. I said, "you've serviced it before, so you knew what it was; why did you schedule the appointment?" They said, "you talked to one of the girls; they don't check on anything, they just make appointments." I said that was not a good way to treat customers and asked to talk to the service manager. He was too busy to be bothered with a customer complaint. So, I am choosing to share my experience this way. More

by Hoby

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Ramiro

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November 08, 2022

SALES VISIT - NEW

The service is excellent. Only ones I have dealt with so far and they offer great prices. Only ones I have dealt with so far and they offer great prices. More

by Wyanetour44

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Adrian

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Tipton Ford

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