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Tindol Ford ROUSH
Gastonia, NC
776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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776 Reviews of Tindol Ford ROUSH
December 08, 2015
Not worth it if Out of State Drove 10 hours 1 way to purchase a vehicle. There were several small issues with the vehicle that were not disclosed in any communications with sales Drove 10 hours 1 way to purchase a vehicle. There were several small issues with the vehicle that were not disclosed in any communications with sales people before making the trip. Things I feel a good salesperson would of pointed out to a client coming from that distance, especially when asking premium price for said vehicle. Though most of these things are minor all them were considered "Normal Wear" according to the sales team so they did not disclose them. After the deal I also received what I feel is un-professional comments back in an email. It is also now 40 days since purchase and I have yet to receive the needed paperwork to get the vehicle I purchased plated. So because of the slow title service, and mediocre customer service I cannot say I will be back to Tindol Ford from my location. If your only an hour or two away maybe worth a visit but any more then that I would find something local if possible. The dealings I had on this deal that involved the Roush side of the dealership (Jody Sexton) were great, and if you are after a Roush Specific vehicle you will most likely be treated well at Tindol..., but given the way this deal progressed I will not be back to Tindol as it is not worth the risk for the amount of travel involved for myself. More
by Brandon
Employees Worked With
Sumner Corrigall, Anita, Jody Sexton, Tito Alvarado
December 08, 2015
I'll definitely return As an older woman looking to purchase a vehicle, I had been given the runaround by local dealers here in Asheville. I wound up emailing Tindol Ford wh As an older woman looking to purchase a vehicle, I had been given the runaround by local dealers here in Asheville. I wound up emailing Tindol Ford when I saw a car I was interested in. The salesman I dealt with with courteous, professional and friendly. I was happy with my purchase and with the way I was treated. Even though I drove over 100 miles, I would definitely go back if and when I need another vehicle. More
by thatreggaewoman
Employees Worked With
Anthony Powell
December 08, 2015
Tindol Ford will find YOUR car! Recently I was looking for a specific 2015 Ford Fusion. I contacted several Ford Dealerships and then I got a call from Paul Poston with Tindol. Paul Recently I was looking for a specific 2015 Ford Fusion. I contacted several Ford Dealerships and then I got a call from Paul Poston with Tindol. Paul took the time to listen to what I wanted and within 24hrs he called me back to say he found the car. While others only wanted to sell me the cars they had in stock, Paul and Tindol Ford went out of there way to find the specific model I wanted. I could not be happier with my purchase. I have also brought my car in for an oil change and the service dept was very professional, friendly and fast. More
by cltgolf
Employees Worked With
Lisa Fischer, Paul Poston, Jamie Hull
December 05, 2015
Mustang Gt It was a great experience everyone was very friendly and it didn't take very long to get my car serviced. I will tell everyone about the great service It was a great experience everyone was very friendly and it didn't take very long to get my car serviced. I will tell everyone about the great service team at Tindol Ford! Josh was very helpful. More
by Bo-5.0
Employees Worked With
Josh
December 03, 2015
Great service and friendly staff. Josh kept me informed of the service progress. He was a very nice guy and very helpful. The waiting area was cozy. Having WiFi connection was also n Josh kept me informed of the service progress. He was a very nice guy and very helpful. The waiting area was cozy. Having WiFi connection was also nice. More
by RobinT
Employees Worked With
Josh
November 30, 2015
best day ever!! I was extremely pleased with my recent visit to you dealership.. the staff was very friendly and helpful.. Mr. Sturgis went above and beyond to help I was extremely pleased with my recent visit to you dealership.. the staff was very friendly and helpful.. Mr. Sturgis went above and beyond to help me and I will absolutely be back.. More
by sfiolka
Employees Worked With
Lyle Sturgis
November 23, 2015
Couldn't ask for anything better. I've never been to a Dealership that treats you like you one of the family. I will continue to return to Tindol Ford for further service. I've never been to a Dealership that treats you like you one of the family. I will continue to return to Tindol Ford for further service. More
by ruger67
Employees Worked With
Ritch Hallman
November 23, 2015
Lyle Sturgis Lyle is always helping our family with buying cars. He is always so helpful. He does absolutely everything he can for everyone. He always has a smile Lyle is always helping our family with buying cars. He is always so helpful. He does absolutely everything he can for everyone. He always has a smile on his face. We will continue to keep buying from Lyle! He is the best! More
by Tiffanifiolka
Employees Worked With
Lyle Sturgis
November 23, 2015
Best experience ever buying a new car! Buying my Crosstrek was the best new car buying experience I have had in my 65years! Brian Tims listened and helped me with every question I needed an Buying my Crosstrek was the best new car buying experience I have had in my 65years! Brian Tims listened and helped me with every question I needed answered. He even helped me return my rental car! I couldn't be happier with my Subaru Crosstrek. More
by NewcarHappy
Employees Worked With
Brian Tims
November 23, 2015
Subaru WRX STi Cannot thank Brian Tims enough for how much he has helped me with leasing my WRX STi! From the very beginning he has answered every question that I as Cannot thank Brian Tims enough for how much he has helped me with leasing my WRX STi! From the very beginning he has answered every question that I asked up until he handed me to keys to my new car. More
by Trooper2393
Employees Worked With
Brian Tims
