Tindol Ford ROUSH

Positive experience Overall good experience. James S. followed up on the information needed and once a figure was agreed upon it was just a matter of completing the trans Overall good experience. James S. followed up on the information needed and once a figure was agreed upon it was just a matter of completing the transaction. More

"OUTSTANDING" The best car buying experience ever, and I've had a many in my 50+ adult years. Jody Sexton and Lyle Sturgis were extremely helpful in educating me a The best car buying experience ever, and I've had a many in my 50+ adult years. Jody Sexton and Lyle Sturgis were extremely helpful in educating me about the various performance cars Ford produces and helped me make my decision between a Roush and a Shelby mustang. No pressure sales and very knowledgeable staff!!!! More

Excellent I bought my car at Tindol Ford and Subaru. The people there went out of their way to make this car buying experience positive. I received excellent I bought my car at Tindol Ford and Subaru. The people there went out of their way to make this car buying experience positive. I received excellent service. More

Best car buying experience ever! This was hands down the best buying experience I have ever had. The Sales Manager and Finance guy were great but our salesman, Paul Poston was awesom This was hands down the best buying experience I have ever had. The Sales Manager and Finance guy were great but our salesman, Paul Poston was awesome! Paul never pressured me, was very transparent, and answered my many many questions. Everyone we met at this dealership has been amazing. I highly recommend them! More

NOT BAD BUT NOT SPECIAL WOULD HAVE GIVEN A HIGHER RATING BUT THERE WAS A MISTAKE WITH THE HOOD PINS ON MY SHELBY GT.THEY WERE LEFT HANGING AND NOT PUT BACK IN PLACE RESULTING WOULD HAVE GIVEN A HIGHER RATING BUT THERE WAS A MISTAKE WITH THE HOOD PINS ON MY SHELBY GT.THEY WERE LEFT HANGING AND NOT PUT BACK IN PLACE RESULTING IN ONE BEING LOST AND ME HAVING TO MAKE A 30 MILE ROUND TRIP IN THE RAIN FROM CHARLOTTE TO ADDRESS THE ISSUE. ALSO SERVICE REP COULD NOT TALK TO ME ABOUT MY RECALL REPAIR IN A REASONABLE TIME AS I WAITED ..KNOW YOUR BUSY BUT JUST TELL ME SOMETHING. PEOPLE WERE FRIENDLY AND WORK WAS DONE IN TIMEFRAME GIVEN. More

Courteous and Helpful Josh Carver - Service Arrived and was greeted promptly. Service was performed on schedule. Josh was courteous and polite, as was the greeter outsid Josh Carver - Service Arrived and was greeted promptly. Service was performed on schedule. Josh was courteous and polite, as was the greeter outside and the financial person. More

Great mechanic- Robert Campbell I have very often been given a run around everytime I deal with this dealership. I was told by my salesman that an appointment was made for an oil cha I have very often been given a run around everytime I deal with this dealership. I was told by my salesman that an appointment was made for an oil change for my car, however upon arriving and checking in I was told there was no appointment made for me. I was frustrated because it is a 45 minute drive to Gastonia for me, so I left work a little early to get there on time. I was basically told to come back the next day and that there was nothing they could do for me, regardless of the fact that they were in the wrong. As I was walking out of the door, I was flagged down by a nice man who's name is Robert Campbell. He noticed how bad of customer service I was given and told me that he could change my oil for me(even though he was busy). I was so relieved and happy to know that I was able to be helped. I wanted to take the time to write this review because although I have not been given very good customer service thus far, he has made me feel better about Tindol Ford. Mr. Campbell definitely stands out and reassures you that you will get great service. I would strongly recommend and trust him with your car. He is very friendly and welcomes you with a smile! Great job Mr. Campbell!! Thank you so much!! My ratings reflect Mr. Campbell with the Tindol Ford mechanic shop, not the dealership. More

HATS OFF TO SUSAN AND CHAD THE BEST EXPERIENCE EVER... MY HUSBAND AND I ARE EXCEPTIONAL BUSY PEOPLE BUT SUSAN AND CHAD BOTH ANSWERED EVERY QUESTION VIA EMAIL AND WHEN WE ARRIVED THE BEST EXPERIENCE EVER... MY HUSBAND AND I ARE EXCEPTIONAL BUSY PEOPLE BUT SUSAN AND CHAD BOTH ANSWERED EVERY QUESTION VIA EMAIL AND WHEN WE ARRIVED TO PICK THE NEW TRUCK UP ... EVERY THING WAS IN ORDER AND WE WERE READY TO GO..THATS THE ONLY WAY TO PURCHASE A VEHICLE...WE WILL CERTAINLY RECOMMEND TINDOL FORD TO ALL OUR FRIENDS THANKS AGAIN SUSAN & CHAD More

2015 Mustang Roush Stage 3 This was the best experience I have ever had buying a car. Lyle was a pleasure to work with, from the time I stepped though the front door the Tindol This was the best experience I have ever had buying a car. Lyle was a pleasure to work with, from the time I stepped though the front door the Tindol group made me feel like family. I would highly recommend the Tindol ford dealership for your next auto purchase. More

Service Experience!! I had a very good service experience!! very friendly and professional service dept!!! I would recommend Earl Tindol's Service department to all my f I had a very good service experience!! very friendly and professional service dept!!! I would recommend Earl Tindol's Service department to all my family and friends!!! More