Timmons Volkswagen of Long Beach

Didn't buy my VW from them but let them service my car twice. The lady at Service department has horrible attitude toward customers. I know they don't make commission on any repair job, but it doesn't mea twice. The lady at Service department has horrible attitude toward customers. I know they don't make commission on any repair job, but it doesn't mean that they can treat me like shit. I simply asked for the maintenance schedule for my car and she replied impolitely: it's all on your manual. That was the first time i had my service. After that I gave them another chance because I thought that she must have a bad day. SO i went back the 2nd time for oil change: Same Shxt. I don't know how she can still keep this job in today's world with her service attitude. I bet she's a relative of the owner or something. Stay away if you want to bring your car in for service More

If you don't want to deal with Mckenna or Commonwealth go to Timmons. They give awesome pricing right out of the shoot. It is a small dealership but they will get you anything that is available in California to Timmons. They give awesome pricing right out of the shoot. It is a small dealership but they will get you anything that is available in California. It was nice to see a little dealership compared to the rest of their competition work so hard and effortlessly to make me happy. Drew Polenchar (Sales Manager) has been around VW since he was 18, hard to imagine he has been with them for 13 years. He is a total people pleaser and working with someone who is young and been around VW his whole car career make it even more enjoyable. Thanks again for everything you guys. I cannot give you enough props for putting a smile on my face for years to come. I LOVE MY 2008 R32!!!!!!!! More